Business Details
About
HotelTru by Hilton
Say hey to the new Tru by Hilton Smyrna Nashville. Set between 'Music City' and Murfreesboro, we're minutes from the airport, top businesses, Opryland, and fun in downtown Nashville. Zzz out in our efficient rooms or stay awake with 150 TV channels.
Create a morning masterpiece at our free 'Top It' breakfast bar with 30 sweet and savory options to sprinkle on donuts, yogurt, oatmeal and more. We have your new favorite snacks and single-serve beer and wine in our 24/7 market.
Play pool in the lobby, stretch out in the fitness center or head for the outdoor pool. Sound-absorbing alcoves provide fab spots to log in and work or zone out and read.
Affordable travel now comes with unexpected things – like certainty.
Location
Hours
Reviews
4.1
594 reviews
5 stars
329
4 stars
127
3 stars
63
2 stars
22
1 star
53
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the hotel, although some reported issues with specific rooms and facilities.
Staff Service
While some guests highlighted friendly and helpful staff, others experienced poor customer service and unwelcoming attitudes.
Breakfast Quality
The breakfast options received positive feedback for variety and taste, though some guests noted inconsistencies in availability.
Noise Levels
Several reviews mentioned noise issues from other guests, impacting the overall comfort of the stay.
Facilities Maintenance
Guests reported maintenance issues, including broken amenities and cleanliness concerns in common areas.
- CKCynthia Kling2 days ago2.0This hotel did not provide the experience we’ve had with other Hiltons. There was no digital key and no smart TV, so there was no welcome screen. We had hoped to watch the football game on Prime but couldn’t. The room was small and the sink did not drain. The staff was very polite.
- EVedivaldo velazquezJan 5, 20265.0Me agrada me quede unas noches y muy buen servicio me agrado el desayuno muy rico buen servicio
- KBK BDec 23, 20255.0The accommodations are clean, we'll furnished, and the staff is super friendly and helpful 👌 Dillon is superb as a representative lead staff of tru Hilton. He's knowledgeable, kind, and friendly. Definitely recommend this place!
- JGJohn GoeklerDec 15, 20255.0Pretty clean, newer building. Decoration was a bit 20-30s age group (college crowdish)style. The bed was very comfortable.
- LWLakeisha WilliamsDec 9, 20255.0Our basketball team stayed here over the weekend. They had everything they needed (clean rooms, queen beds, basic essentials). They also loved the breakfast options. It was a reasonable drive to downtown, Opry with plenty of shopping options nearby. We will definitely be back next year!
Frequently Asked Questions About Tru by Hilton Smyrna Nashville
What are the check-in and check-out times at Tru by Hilton Smyrna Nashville?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Does Tru by Hilton Smyrna Nashville offer free breakfast?
Yes, a free breakfast is available with a 'Top It' breakfast bar featuring sweet and savory options.
Is Wi-Fi available for guests at Tru by Hilton Smyrna Nashville?
Yes, free Wi-Fi is available in public areas along with a public internet terminal.
Are pets allowed at Tru by Hilton Smyrna Nashville?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does Tru by Hilton Smyrna Nashville provide?
The hotel offers accessible parking, elevators, and is mobility accessible.
Does Tru by Hilton Smyrna Nashville have a fitness center and pool for guests?
Yes, a free fitness center and outdoor pool are available for guests.
Are there any dining options available inside Tru by Hilton Smyrna Nashville?
The hotel does not have a restaurant or bar, but has a 24/7 market offering snacks, single-serve beer, and wine.
What payment options are accepted at Tru by Hilton Smyrna Nashville?
The hotel accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
Which nearby hotels can guests consider if Tru by Hilton Smyrna Nashville is fully booked?
Nearby hotels include TownePlace Suites by Marriott Nashville Smyrna, WoodSpring Suites Smyrna-La Vergne, Home2 Suites by Hilton Smyrna Nashville, and Candlewood Suites Smyrna - Nashville.
What nearby restaurants can Tru by Hilton Smyrna Nashville guests visit for a meal?
Guests can visit nearby eateries such as Cinco De Mayo Mexican Restaurant - Smyrna, O'Charley's Restaurant & Bar, Cracker Barrel Old Country Store, Ruby Tuesday, and Calendars Eats & Lounge.
How can guests traveling without a car find their way to Tru by Hilton Smyrna Nashville and explore the area?
Although there is no local shuttle or airport transfer service, guests can use nearby hotels and amenities as landmarks. The hotel is near major businesses and attractions like Opryland and downtown Nashville, which can be reached via local transit options.