Business Details
About
Hotel
Say hey to the new Tru by Hilton Smyrna Nashville. Set between 'Music City' and Murfreesboro, we're minutes from the airport, top businesses, Opryland, and fun in downtown Nashville. Zzz out in our efficient rooms or stay awake with 150 TV channels.
Create a morning masterpiece at our free 'Top It' breakfast bar with 30 sweet and savory options to sprinkle on donuts, yogurt, oatmeal and more. We have your new favorite snacks and single-serve beer and wine in our 24/7 market.
Play pool in the lobby, stretch out in the fitness center or head for the outdoor pool. Sound-absorbing alcoves provide fab spots to log in and work or zone out and read.
Affordable travel now comes with unexpected things – like certainty.
Location
Hours
Reviews
4.1
585 reviews
5 stars
321
4 stars
128
3 stars
63
2 stars
21
1 star
52
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the hotel, but there were also significant complaints about unclean bathrooms and poorly maintained facilities.
Customer Service
Feedback on customer service was mixed; while some staff were described as friendly and helpful, others were noted for being rude or unwelcoming.
Breakfast Quality
The breakfast received positive remarks for variety and taste, although some guests experienced issues with availability and quality on certain days.
Room Issues
Several guests reported problems with room maintenance, including broken fixtures and inadequate amenities, leading to dissatisfaction.
Noise Levels
Noise from neighboring rooms and common areas was frequently mentioned as a significant issue, affecting guests' comfort.
- FCFadi Chami2 days ago5.0Very nice stay
- CVChristian Venn5 days ago5.0I thought it was worthy to come here and mention how outstanding, helpful, and attentive the employees here are. I don’t think I’ve ever had such great breakfast service at a buffet type breakfast hotel. Top notch. Also this is the first hotel in the last probably 15-20 that actually had hot water for tea. Well done.
- KDKen DNov 5, 20255.0I travel a lot for work and have to say this location will be my go-to going forward when in Nashville. They greeted me with a personalized snack, bottled water and were very friendly. Breakfast was great as well!
- RMRichard MedlinOct 17, 20255.0Nice Hotel Easy Check-In and helpful front desk Onsite EV charging which was a plus!
- ABAlaina BoxOct 12, 20253.0We've stayed here before, it isn't as nice as it used to be. Stayed 3 nights. Reported a broken table and a broken shower faucet. Maintenance never came to fix issues. Had to hold the shower faucet in position with one hand while trying to bathe is not easy!
Frequently Asked Questions About Tru by Hilton Smyrna Nashville
What are the check-in and check-out times at Tru by Hilton Smyrna Nashville?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Does Tru by Hilton Smyrna Nashville offer free breakfast?
Yes, a free breakfast is available with a 'Top It' breakfast bar featuring sweet and savory options.
Is Wi-Fi available for guests at Tru by Hilton Smyrna Nashville?
Yes, free Wi-Fi is available in public areas along with a public internet terminal.
Are pets allowed at Tru by Hilton Smyrna Nashville?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does Tru by Hilton Smyrna Nashville provide?
The hotel offers accessible parking, elevators, and is mobility accessible.
Does Tru by Hilton Smyrna Nashville have a fitness center and pool for guests?
Yes, a free fitness center and outdoor pool are available for guests.
Are there any dining options available inside Tru by Hilton Smyrna Nashville?
The hotel does not have a restaurant or bar, but has a 24/7 market offering snacks, single-serve beer, and wine.
What payment options are accepted at Tru by Hilton Smyrna Nashville?
The hotel accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
Which nearby hotels can guests consider if Tru by Hilton Smyrna Nashville is fully booked?
Nearby hotels include TownePlace Suites by Marriott Nashville Smyrna, WoodSpring Suites Smyrna-La Vergne, Home2 Suites by Hilton Smyrna Nashville, and Candlewood Suites Smyrna - Nashville.
What nearby restaurants can Tru by Hilton Smyrna Nashville guests visit for a meal?
Guests can visit nearby eateries such as Cinco De Mayo Mexican Restaurant - Smyrna, O'Charley's Restaurant & Bar, Cracker Barrel Old Country Store, Ruby Tuesday, and Calendars Eats & Lounge.
How can guests traveling without a car find their way to Tru by Hilton Smyrna Nashville and explore the area?
Although there is no local shuttle or airport transfer service, guests can use nearby hotels and amenities as landmarks. The hotel is near major businesses and attractions like Opryland and downtown Nashville, which can be reached via local transit options.