Hampton Inn Chattanooga-North/Ooltewah

Reviews

• GP

  Gregg P

  5 days ago
  5.0
  Very nice rooms, dtaff was accommodating. Would recommend for my future guests coming to town.
• MN

  Mary Nelson

  Jan 4, 2026
  5.0
  Very nice location and convenient to 75N&S. Clean and well appointed rooms, nice selection of breakfast choices and very friendly staff. Pet friendly. Highly recommend.
• JJ

  Jason jr

  Dec 29, 2025
  5.0
  You can choose what you want to watch from YouTube or Netflix or Disney plus and there are 5 floors and there is a indoor hot tub and pool and there is a place in the lobby where you can get food and I like this hotel if I ever go back this hotel I will book
• EM

  Elaine McDevitt

  Dec 29, 2025
  5.0
  Very comfortable and spacious rooms, excellent service and nice location. Definitely will be staying again.
• CN

  Christopher Newkirk

  Dec 12, 2025
  2.0
  I usually don't leave many reviews but think this one may be helpful since our family's experience left us not wanting to ever stay in this hotel again. This is not meant as a complaint, but as fair criticism of our room during a two night stay in room 421 at Hampton Inn Chattanooga-North/Ooltewah: HVAC: The heat pump had a very noticeable, continual, mechanical whine whenever it was blowing, which was always (all through the night) since it was in the 30-40 degree range. It was quite distracting. To their credit, the hotel sent up a maintenance person the morning after our first night to look at the heat pump, and all he could say is "it's getting old" and there was nothing he could do to stop the loud whine. Whiny heat sumps should be replaced or this room used as a last resort until it is (the hotel was not full). TV: the TV did not work when we arrived, I even looked all the cords and cabling (which is prolific) to try to fix myself and I could not. To their credit, the person at the front desk came up right away, exchanged the cable box with a box from another room, plugged things in better, and it worked. SHOWER: the morning after our 1st night, my 11 y/o daughter began taking her shower and the drain was not draining, so she had to stop her shower. To their credit, the front desk immediately sent up and maintenance person (again) and he was able to dig out the drain and clear the clog while our daughter sat in room wet with a towel wrapped around her. There was also no conditioner in the shower; this should have been checked and filled after the previous guest left. SLEEPER SOFA: Room 421 is advertised as "2 Queen Beds w/ Deluxe Sofa Bed - Sleeps 5"... which is why we selected this room for our family of 5. Except there was no possible way to fully open the sleeper bed; you were not able to fully open the sleeper mattress because the sleeper bed frame came down onto the end of the queen bed nearest the bathroom. We're talking a nearly 45 degree angle for the sleeper sofa mattress, it was not even close to being able to fully open, and there was no way to spin the sleeper sofa and open it in any other direction such that it would fully open... and even if you were able to fully open the sleeper sofa... then there would be no possble way to access the bathroom in the room - the open sleeper sofa would fully block access to the bathroom for everyone in the room except for whomever was on the sleeper sofa (unless they crawled over the sleeper sofa). The geometery just does not work. So our daughter, who is longer than the loveseat sleeper sofa, curled up in a ball and slept on the loveseat without using the sleeper mattress which was advertised. To the credit of the front desk, they offered to bring in a rolling twin mattress bed (which would have also blocked access to the bathroom as best I can could tell), but we said no thanks. This room should not be adverised as having a sleeper sofa if you can't actually use the sleeper sofa mattress. As mentioned in other reviews, the road noise from I-75 is loud and never ends. We had the "benefit" of a steadily loud, whiney heat pump to cover up the variable road noise, which was just as intruding. A few pros: The folks behind the front desk were very nice and offered to do whatever they could (and some things they just could not address). So remember if you get a room here and the experience isn't what you would expect... don't take it out on them. And the ladies running the breakfast were very kind and personable. And the room was clean. And corporate customer service listened to my perspective on this room very well. But unfortunately, our family left Hampton Inn-Chattanooga-North/Ooltewah saying "never again". Most of our experience was probably unique to our room on these particular dates... but you may want to think twice before staying here if you are planning on using a sleeper sofa to provide an actual bed for someone, or if road noise disturbs your sleep.

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