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Step inside the doors of our urban oasis in downtown Nashville and discover a playful retreat for fun lovers, adventurous travelers, and movers and shakers. Whether you’re revved up for rocking or chilled down for a relaxing stay, Margaritaville Hotel Nashville is where you want to play.
Location
Margaritaville Hotel Nashville
425 Rep. John Lewis Way S, Nashville, TN
37203, United States
Hours
Reviews
4.5
1,308 reviews
5 stars
965
4 stars
176
3 stars
64
2 stars
44
1 star
59
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Mixed feedback on staff behavior; some guests praised valet and restaurant staff, while others reported rudeness from front desk and pool staff.
Cleanliness Issues
Several guests noted cleanliness problems in rooms and common areas, including dirty bathrooms and unkempt pool conditions.
Valet Service
Valet service received high praise for efficiency and friendliness, particularly highlighting staff members like Andrew and Keithan.
Location and Amenities
The hotel is well-located near Broadway and other attractions, but guests expressed dissatisfaction with additional fees for parking and amenities.
Dining Experience
Food quality varied; some enjoyed the restaurant offerings while others reported poor service and high prices.
- SHShane Haynes2 days ago2.0Great location but disappointing stay. Chromecast on the TV didn’t work and it only had 30 channels. The outlets were dead, and the bedside lamp was missing its shade — making it impossible to read without being blinded. The complementary margaritas were tiny, and served in plastic water cups and were mediocre at best. Was told that the rooft bar supplied the lobby but when I visited it didn’t even advertise margaritas, couldn’t make a Gold margarita, and the $18 top-shelf option tasted awful. For a place called Margaritaville, it’s shocking they don’t serve a decent margarita anywhere on the property.
- CLClay LittleNov 16, 20255.0We spent 3 nights here and had a great time in Nashville. The room was clean and the other areas were also neat and clean. The pool was a bit cold but it is November. The staff was helpful, friendly and cheerful. The two young men doing the valet parking, Andrew and Keithan were great, helpful, cheerful and attentive to everyone checking in and out. Thanks for a great experience.
- TRTammy RoyNov 9, 20255.0Our stay at the Margaritaville Hotel Nashville was fantastic! The room was clean spacious and the hotel restaurant and pool bar were exceptional with very attentive staff. *Do wish they had a microwave in the room, we had to leave some great leftovers because we did not have a way to reheat. Highly recommend this hotel if you are staying in the Nashville area. Walking distance to Broadway so you can park your vehicle and not have to fight for parking in downtown. I want to mention Keithan our valet was very friendly, fast and efficient. He helped us with all of our luggage and bags and we were on our way in record time. Top tier customer service.
- CCCasneekNov 5, 20251.0Just a comment about the Margaritaville restaurant bar and sales presentations. We were considering taking the sales presentation offered in front of the restaurant BUT before that we decided to take advantage of the reasonable happy hour drinks or so we thought. I went in for the Deep Eddy and soda offered at $7. I ordered my grapefruit but they said even though they had it that wasn’t on special . Ok pennies more per drink but no. So now it’s time to step back. They told us that all their resorts were CAT friendly, so I called and actually NONE of them are. Remember Margaritaville honesty is the best policy. The Hilton we stayed in for two weeks was a very similar room but had a full size fridge and microwave, allowed our cat, included a decent breakfast and shuttle for half the price.
- NTNeil TaylorNov 3, 20255.0I decided to take my wife here for our anniversary. Unfortunately we were both under the weather (allergies, no fever). We still made the trip. The check in process was easy. We got a coupon for a couple of free margaritas at the restaurant. We walked around and visited the bar on the 4th floor before getting something to eat at JWB Grill. The service was outstanding and the food was delicious.. the margaritas weren't bad either ;). When we got to the room, the rise peerless and champagne were there as requested. The room was very spacious, worth a large sit down area. The bathroom was very spacious a well and included a walk in shower. We were very pleased with our stay and plan on another visit when we feel better.
Frequently Asked Questions About Margaritaville Hotel Nashville
What are your check in and check out times?
The Margaritaville Hotel Nashville’s check-in time is 4:00 pm. Room assignments prior to that time are on a “space available” basis only. The Margaritaville Hotel Nashville’s check-out time is 11:00 am. Guests staying in their rooms beyond check-out time without hotel authorization will be charged for an additional room night.Early check-in or late check-out is provided based on availability and may be subject to additional fees.
How far away are you from Broadway/Downtown?
We are a short, two blocks from the famous honky tonk strip, Broadway. We are technically located in the SoBro neighborhood of Nashville and are in walking distance to many bars, restaurants, and shops.
Are You Pet Friendly?
Margaritaville Hotel Nashville is a pet-friendly hotel that understands pets are an extension of your family. We gladly welcome our guests traveling with small pets. There will be a $100 fee for each pet for guests staying 1-2 nights.
Please note that a valid credit card number must remain on file at the front desk. Guests are responsible for cleaning up after their pet on hotel grounds and properly disposing of the waste in an outside dumpster or as an otherwise designated disposable area.
Damages caused by pets to a guest room, its furnishing, and any other part of the hotel are the sole responsibility of the guest. The guest's account will be charged commensurate to the cost of such damage.
Noise/Disruptive Complaints: If hotel management receives more than 2 (two) complaints, alternative arrangements must be made for pet(s). The non-refundable pet fee will not be refunded once the pet has been in the guest room.
What is your cancellation policy?
Our cancellation policy is 72hr prior to check-in.
What is the policy for shipping packages to the hotel?
Rates and Description of Charges / Service Fees Storage/Handling:
• Envelopes - $5.00 Each Envelope
• Boxes up to 25lbs. - $7.00 Each Box
• Boxes 25 – 50lbs - $15.00 Each Box
• Boxes over 50lbs - $30.00 Each Box
• Pallets (10 Box Min) - $50.00 per pallet
• Oversize Pallet - $75.00 per pallet
• Crates (under 100lbs) - $75.00 per crate
• Crates (over 100 to 300lbs) - $100.00 per crate
• Crates (over 300lbs) - $150.00 per crate
Service Fees: Charges incurred shall be applied to the RECEIVER of the item/material, thus, applied to an individual guest room account/Folio, Group Master Account or to an individual credit card. These charges covers the cost of labor processing, receiving, tracking, storing and delivering.
NOTE: Additional storage fees will apply for packages received more than three days prior to the start of an event or guest arrival.
How can I arrange an amenity for a special occasion i.e cake, chocolate covered strawberries, champagne, etc.?
You may email your request and contact information to amenities@margaritavillehotelnashville.com.
Can I get an early check in?
We cannot guarantee but we can put the request in and will not know until day of arrival when we will be able to check you in. If it is not ready we can hold your luggage and call you when your room does become available. You can also utilize amenities such as Fins Bar or Starbucks while you wait for your room to become available.
Is your pool heated?
Our pool is heated but it can still be chilly on colder days.
How old do you need to be to reserve a hotel room?
Reservations for guests under the age of 21 will not be honored. A valid, government issued ID will be required at the time of check-in.
What is included in the $20 Destination Fee?
The $20 nightly Destination Fee includes the following value-added benefits.
1. Access to Fins Rooftop Pool Bar
2. 2 Free Welcome Margaritas in JWB
3. 10% off Retail
4. Live Music Nightly
5. Fitness Center
6. Complimentary Bottled Water
7. Margaritaville Restaurant - $5 of $25
How much is parking at your hotel?
The Margaritaville Hotel Nashville offers valet parking. Current charges for registered hotel guests are $57.00, plus tax, per night. In and out privileges are available to guests who bill parking charges to their hotel bill. *Please note these rates are subject to change. *
Does the hotel provide a shuttle service to and from the hotel?
Currently, the hotel does not have a shuttle service to and from the airport. Our recommendation would be to grab an Uber or other form of ride service when you arrive as BNA is a short 10 min (6.8mile) drive from the hotel.
Is the pool open year-round?
Our pool is open year round for registered hotel guests to enjoy. During the colder months, we activate a heating component to keep the water as warm as possible. With it’s location on our rooftop, the water will get cooler as the outside temperatures drop. Our rooftop pool deck featuring panoramic views of Music City, expansive outdoor seating, firepit areas and our ‘no worries’ tropical vibe bar, Fins, offers the perfect location to enjoy our urban oasis, every day, every season.
Do you have a fitness center?
Yes, we do have a fitness center, it is located on the 4th floor across from Fins Bar.
Do you have a laundry facility?
Yes, our guest laundry facility is located on the 4th floor, near our fitness center. The machines accept quarters; if you need change, please see front desk and we would be happy to get you some.
Is the pool or Fins open to non-guests?
The pool is for hotel guests only. We do not offer resort/ day passes.
Fins is currently open 7 days a week to the public but these hours and days are subject to change during the summer/ high occupancy days.
What are Starbucks hours?
Currently, Starbucks is open 7 days a week from 6AM-2PM. These hours are subject to change.
Do you offer breakfast?
We have two breakfast offerings here at Margaritaville Hotel Nashville:
Starbucks, open 7 days a week from 6am -2pm
JWB Grill, open Mon-Thu from 7am-11am for Breakfast and Fri-Sun from 7am-2pm for Brunch
Do you have live music?
es, we have live music in FINS Rooftop Bar Wednesday-Friday: 6-10pm, Saturday: 1-4pm + 6-10pm, Sunday: 12am-4pm & in JWB GRILL Wednesday-Thursday: 6-10pm, Friday: 12pm-Close, Saturday: 11am-Close, Sunday: 11am-10pm.
Can I bring outside food & beverage to the hotel?
With our 2 dining outlets on property our Food and Beverage staff is happy to accommodate any of your food & beverage needs. For this reason, we do not allow outside food or beverage on property. Only “personal size coolers” used for medicinal purposes will be allowed up to hotel rooms. Margaritaville Hotel Nashville reserves the right to confiscate food and beverage that has not been purchased from the property or to immediately and without prior notice, turn away any type of food and beverage deliveries not sanctioned by the Hotel and cancel the accompanying guestroom reservations. Any and all alcohol should be purchased through the hotel, please let the hotel know and an event manager will contact you with menus and pricing.
Can I bring alcohol to the hotel?
Alcoholic beverages brought into the hotel for personal consumption will be limited to one six (6) pack of beer or one bottle of wine/champagne per hotel room. Liquor used to make mixed drinks will not be allowed into the hotel. Any and all alcohol should be purchased through the hotel, please let the hotel know and an event manager will contact you with menus and pricing.
What is the minimum number of rooms required to set up a wedding room block?
Minimum of 10 rooms for a minimum of one night
If we reserve 10 rooms on our contract and not all of the rooms get booked, are we financially responsible for them?
Yes, you are responsible for 90% of the block, anything remaining will be charged to the credit card on file. You may be able to exercise attrition, if contracted.
What are the check-in and check-out times at Margaritaville Hotel Nashville?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is Margaritaville Hotel Nashville pet-friendly?
Yes, pets are welcome at Margaritaville Hotel Nashville.
Does the hotel offer a fitness center and what equipment is available?
Yes, the hotel has a fitness center located on the 4th floor with elliptical machines, treadmills, weight machines, and free weights.
Are there dining options available within the hotel?
Yes, there are three restaurants including JWB Grill and Fins Bar with breakfast, brunch, and live music offerings.
Is valet and self-parking available at the hotel?
Yes, both valet and self-parking are available for guests.
Does the hotel have an outdoor pool and is it heated?
Yes, there is a heated rooftop outdoor pool open year-round for registered guests.
What accessibility features does Margaritaville Hotel Nashville provide?
The hotel offers accessible parking, elevators, and pool facilities to accommodate guests with mobility needs.
What nearby places can guests explore around Margaritaville Hotel Nashville?
Guests can visit nearby places such as JWB Grill Nashville for dining, Fins Bar Nashville for drinks and live music, and Starbucks for coffee and snacks, all within walking distance.
How can guests get to Margaritaville Hotel Nashville from the airport?
While the hotel does not offer airport shuttle service, guests can use ride services like Uber for the 10-minute drive from Nashville International Airport (BNA).
Are there other hotels nearby for alternative accommodation options?
Yes, nearby hotels include SpringHill Suites by Marriott Nashville Downtown Convention Center, AC Hotel Nashville Downtown, and Residence Inn by Marriott Nashville Downtown/Convention Center.