Business Details
About
Hotel
The Hampton Inn and Suites Mt. Juliet Tennessee hotel is located 15 miles east of downtown Nashville Tennessee- off I-40. 10 miles east of Nashville International Airport and 14 miles from Opryland Hotel and Convention Center. Mt. Juliet is a beautiful and thriving suburb of Nashville.
The Hampton Inn and Suites Mt. Juliet Tennessee hotel is located just across the street is Providence Market Place- one of the largest shopping centers with anchor stores and a multitude of fine dining. Our contemporary boutique style extends throughout our hotel.
The Hampton Inn features innovative Energy Conservation Design and a large meeting room, boardroom, indoor swimming pool, and a state-of-the-art fitness center with the new Precor core strengthening equipment.
We enjoy having you here at the Hampton Inn and Suites Mt. Juliet Tennessee hotel!
Location
Hampton Inn & Suites Mt. Juliet
5001 Crossings Circle, Mount Juliet, TN
37122, United States
Hours
Reviews
4.3
1,031 reviews
5 stars
636
4 stars
230
3 stars
70
2 stars
40
1 star
55
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and hotel facilities, although some reported issues with dirty bathrooms and musty odors.
Customer Service
Feedback on staff friendliness was mixed; while some guests highlighted helpful and kind staff, others reported rude or unhelpful interactions.
Breakfast Quality
The breakfast received varied reviews, with some guests enjoying it while others found it lacking in quality and variety.
Room Conditions
Several reviews mentioned that rooms were outdated and in need of maintenance, with issues like broken appliances and uncomfortable bedding.
Pool Access
Many guests were disappointed to find the pool closed for maintenance, which was a significant factor in their choice to stay.
- EWEric WellsNov 11, 20255.0The service was good. The location is near a ton of restaurants. The room was clean, comfortable, and pretty spacious. My dogs were with me, and there were plenty of grassy areas for them to do their business with clean-up stations located nearby. I was impressed by the whole experience.
- EBEric BucknerOct 25, 20254.0Everything was clean and in order. Just wish the AC had worked better
- BBbelmontnativeOct 21, 20253.0The ladies at the front desk are very kind and warm. The room is substantial but very basic; could use some upgrades. I chose this hotel for the whirlpool tub inside the room. After driving 10 hours, I need hydrotherapy. If I am writing this review while staring at the tub, then you must have guessed that I am very sad. On a scale of 1-10 for pressure (most I visit receive an 8) this one gets a 2. I asked the kind lady if this was normal and I was told that it was. It is not. If I were made aware, prior to booking, that it is just a big bathtub that makes a lot of noise, I would have explored other options. Way overpriced.
- JGjames goldbergOct 19, 20251.0I made a reservation for 2 rooms. When we checked in, we were informed that I had made a reservation for 3 rooms and must pay for 3 rooms. The manager Rose was not on-site. The front desk person called Rose, but Rose would not come to the phone to speak to me. The front desk person told me that Rose said that when Rose returns, she would fix the problem. I asked when that would be, and I was told that information was not going to be disclosed to me. I told them that we need to leave tomorrow morning by 10 AM and that I want to resolve this problem before we leave the hotel. They gave no reply.
- TQTimothy QuinnOct 10, 20255.0Really nice hotel, very clean and modern. Staff was friendly and helpful, always got a hello or goodbye from them which does impact your attitude and day. Only issue was the breakfast not being fully cooked but it seems to be only days where one of the breakfast crew is working, whoever is making the raw potatoes please cook them a few minutes longer and everything will be perfect!
Frequently Asked Questions About Hampton Inn & Suites Mt. Juliet
What types of parking are available at Hampton Inn & Suites Mt. Juliet?
The hotel offers free self-parking and accessible parking for guests.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hampton Inn & Suites Mt. Juliet provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas, including public internet terminals.
Are pets allowed at Hampton Inn & Suites Mt. Juliet?
Yes, both cats and dogs are welcome at the hotel.
Is breakfast included during the stay?
Yes, a free buffet breakfast is available for guests.
Does the hotel have fitness and swimming facilities?
Yes, there is a free fitness center featuring elliptical and treadmill machines, and one indoor swimming pool.
What accessibility features does the Hampton Inn & Suites Mt. Juliet offer?
The hotel is mobility accessible and provides accessible parking and elevators.
Are there any convenience stores or food options near the hotel?
Providence Market Place, located just across the street, is one of the largest shopping centers offering anchor stores and fine dining options.
How can guests access healthcare services nearby?
Guests have access to several nearby healthcare providers like Select Physical Therapy, Embrace U, and Vanderbilt Orthopaedics Mt. Juliet close to the hotel for physical therapy, medical and specialist services.
What dining options are available near Hampton Inn & Suites Mt. Juliet?
Nearby dining includes Buffalo Wild Wings for American fare and bar service, Waffle House for breakfast and brunch, and Quiznos for sandwiches.