Business Details
About
Luxury Hotel
Situated in the vibrant heart of Downtown Memphis inside the 1902 Scimitar Building, Hotel Napoleon offers a contemporary vision of bygone days and a range of boutique amenities to make your visit truly remarkable. Within the hotel’s iconic stone veneer facade with Beaux-Arts and Romanesque revival styles, updated interiors offer an adaptive, fresh perspective with inspired modern architectural details throughout. Contemporary metalwork accents original Tennessee marble, while a collection of curated art pays homage to the past.
Location
Reviews
4.1
719 reviews
5 stars
428
4 stars
132
3 stars
60
2 stars
31
1 star
68
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many reviews praised the friendly and helpful staff, particularly highlighting individuals like Rocky and Tim for their exceptional service.
Noise Issues
Numerous guests reported issues with noise from thin walls and outside disturbances, making it difficult to sleep.
Room Condition
Feedback indicated that while some rooms were clean and comfortable, many were described as worn, with issues such as broken amenities and poor soundproofing.
Parking Concerns
Guests expressed frustration with the parking situation, noting that it was not clearly communicated and involved additional fees.
Location
The hotel is well-located near attractions like Beale Street, which many guests appreciated.
- GGGarrett2340Nov 14, 20255.0Can't complain about this hotel. Garage easy to get in and out of, clean room with a comfy bed and good ac.
- FFFMNov 14, 20255.0Beautiful hotel, very clean and first class service! Would highly recommend!
- MCMorgan CrutchfieldNov 13, 20254.0Not the easiest place to stay for work downtown. The parking garage is relatively inexpensive but questionable on safety later at night. At night there is a single staff person (ONE!) available for guests so if you need to call for extra towels and they’re checking someone in, you’re going to be on hold for 20 minutes. That also felt kind of unsafe in general. Gym is a joke - the machines are rusted - but the room was clean and the hotel relatively quiet (expect street noise like every hotel downtown).
- LELawrence EasterNov 9, 20255.0Great location, only a short walk to be in the heart of memphis. Hotel staff all friendly and the restaurant to the side is fantastic for breakfast if you choose B+B. Rooms are comfortable with everything you need, and quiet.
- GAGray AlexanderNov 2, 20251.0The only good feature of this hotel is its friendly staff. The list of bad things about this hotel is long. The walls are so thin that if someone's 2 rooms over you can hear them coming and going, and if someone's in the next room you can hear the person in the room having a phone conversation and the person on the other end of the phone. A slamming door in the night rattled my bed. The wifi is completely unusable. I would open a website, and it would error out before loading because the wifi was so slow. I was there for work and would have to leave the premises to have enough internet to do my job. They put hand soap in the shower instead of body wash. There are light switches on the base of the sconces next to the bed. Those don't work, and the real light switches are hidden on the power outlet. One window was about 8 inches taller than the other, but the blinds were the same length. One window had 8 inches on the bottom not covered by the blinds. When I was telling my friends about the experience, I described it as "comically bad." It is not humanly possible to recommend against this hotel enough.
Frequently Asked Questions About Hotel Napoleon Memphis
Where is Hotel Napoleon Memphis located?
Hotel Napoleon Memphis is located at 179 Madison Avenue, Downtown Memphis, TN 38103, USA.
What type of hotel is Hotel Napoleon Memphis?
It is a luxury hotel offering boutique amenities and a contemporary vision inside a historic building.
Does Hotel Napoleon Memphis have a sauna?
No, Hotel Napoleon Memphis does not have a sauna.
What payment options does Hotel Napoleon Memphis accept?
The hotel accepts American Express, Apple Pay, Cash, Check, Diners Club, Discover, MasterCard, Travelers Check, and Visa.
How can I make a reservation at Hotel Napoleon Memphis?
You can make a reservation online at https://hotels.cloudbeds.com/reservation/3oGDFk.
What is the best way to contact Hotel Napoleon Memphis by phone?
You can reach Hotel Napoleon Memphis at +1 901-526-0002.
What nearby restaurants can guests visit near Hotel Napoleon Memphis?
Guests can visit Luna Restaurant and Bar and Smurfey's Smokehouse BBQ and Breakfast, both within walking distance from the hotel.
Are there parking options near Hotel Napoleon Memphis?
Yes, there are parking options nearby including SP+ Parking and First Tennessee Garage (SP+ Parking).
What notable landmarks are close to Hotel Napoleon Memphis?
Nearby landmarks include the Toof Building, Pressbox Lofts, and The Queen of Memphis.
What local amenities and services are near Hotel Napoleon Memphis?
Nearby you can find the Memphis Chess Club cafe, First Horizon Bank for financial services, and the Visible Music College for education and music.