Hotel Napoleon Memphis

4.1
728 reviews
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Business Details

179 Madison Avenue, Memphis, TN
38103, United States
(901) 526-0002
https://hotelnapoleonmemphis.com/
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About

Luxury Hotel
Situated in the vibrant heart of Downtown Memphis inside the 1902 Scimitar Building, Hotel Napoleon offers a contemporary vision of bygone days and a range of boutique amenities to make your visit truly remarkable. Within the hotel’s iconic stone veneer facade with Beaux-Arts and Romanesque revival styles, updated interiors offer an adaptive, fresh perspective with inspired modern architectural details throughout. Contemporary metalwork accents original Tennessee marble, while a collection of curated art pays homage to the past.

Location

Hotel Napoleon Memphis
179 Madison Avenue, Memphis, TN
38103, United States

Reviews

4.1
728 reviews
5 stars
436
4 stars
132
3 stars
61
2 stars
31
1 star
68

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many reviews highlighted the friendly and accommodating nature of the staff, particularly mentioning individuals like Rocky and Tim for their exceptional service.

Cleanliness

Overall, guests appreciated the cleanliness of the hotel, though some noted issues with specific rooms and common areas needing attention.

Noise Levels

Several customers reported issues with noise, citing thin walls and street noise as significant disturbances during their stay.

Parking Issues

Guests expressed frustration with the parking situation, noting that the garage was not directly connected to the hotel and had unclear access instructions.

Amenities and Maintenance

There were multiple complaints regarding the lack of hot water, broken amenities, and the need for better maintenance in rooms and facilities.
  • MW
    Melissa Watson
    2 days ago
    5.0
    Amazing, great location, food was wonderful, drinks were good, and the room was clean with a comfortable bed. Overall great experience and the decor is top notch. Staff was welcoming and extremely helpful. We will definitely be back!
  • AZ
    Alfonso (Zo)
    6 days ago
    5.0
    Great service and friendly staff Very engaging n helpful Super clean n maintained Will comeback n recommend
  • GS
    Gaston Sitbon
    Dec 26, 2025
    5.0
    The staff and hotel were absolutely lovely! They went above and beyond for me and my kids. Lezara & Lali were both incredibly friendly and professional. I wanted to leave a review on the IHG website, Unfortunately IHG's feedback mechanism isn't working. 5 STARS all around
  • SD
    Shirley Dean
    Dec 15, 2025
    5.0
    I was here waiting on the race to start. They were very nice to let the runners use their restrooms and they were very clean and well stocked.
  • PD
    Peter Dunmill
    Dec 13, 2025
    3.0
    Room was lovely, location perfect, a little noisy,but expected for a city location. Disappointed couldn't get regular coffee only decaf in our room(ran out of milk the first night also)free breakfast at the Archives very disappointing , staff need more training . So much potential.
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Frequently Asked Questions About Hotel Napoleon Memphis

Where is Hotel Napoleon Memphis located?

Hotel Napoleon Memphis is located at 179 Madison Avenue, Downtown Memphis, TN 38103, USA.

What type of hotel is Hotel Napoleon Memphis?

It is a luxury hotel offering boutique amenities and a contemporary vision inside a historic building.