Business Details
About
HotelExtended Stay Hotel
We're located in the heart of Johnson City, close to a shopping and dining complex, East Tennessee State University and several medical facilities. Try outdoor activities at Winged Deer Park or hit the trails at Buffalo Mountain Park. Enjoy our heated indoor pool, 24-hour fitness center, and sunlit meeting space. WiFi and breakfast are on us.
Location
Home2 Suites by Hilton Johnson City
190 Heart Drive, Johnson City, TN
37604, United States
Hours
Reviews
4.6
337 reviews
5 stars
266
4 stars
34
3 stars
12
2 stars
9
1 star
16
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many reviews highlighted the exceptional friendliness and helpfulness of the staff, with specific mentions of individuals who went above and beyond to assist guests.
Cleanliness
Guests consistently praised the cleanliness of the hotel, including rooms, common areas, and amenities.
Breakfast Quality
The breakfast offerings received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking in options or freshness.
Room Comfort
Overall, guests appreciated the spaciousness and comfort of the rooms, although there were some complaints about specific issues like mattress quality.
Management Responsiveness
Several reviews noted the proactive and responsive nature of management in addressing guest concerns, contributing to a positive experience.
- MWMichael Washburn5 days ago1.0If hilton will not accommodate our brave men and women risking their lives so that this country remains safe, then I refuse to spend one penny at any hilton, corporate or franchise.
- EBEarl BowenDec 12, 20255.0Fantastic Hotel and the Staff goes above and beyond!!!
- MCMatt CollinsNov 29, 20255.0I've stayed almost exclusively at Home2's since starting my traveling job. Been to serval states and sometimes multiple Home2 in various cities. -This is by far the nicest and most helpful friendly staff of them all. I have my wife and 6 month old with me and all of the staff got to know my boy and looked forward to seeing him everyday. It went a long way for a family stuck on the road and never having a real home to go to. Hope to make it back one day for Levi to see his favorite people.
- BIBilly INov 15, 20255.0We reserved a suite since our daughter was traveling with us. When we went to bed, there were no linens on the pull out sofa bed. We called front desk and he asked us to come down to get them as he was by himself. After returning back to room we realized all we were given was a blanket. There weren't any other linens/sheets etc. Disappointing!
- DWDevona WhiteNov 13, 20255.0Room wasn't ready when we arrived at check in time. We left came back and the room still was ready over an hour later. The manger promised to add point so I would receive a free stay. I never didn't receive the free stay hence this review. I left this review around 5:00 AM. The manger called me at 8:30 to resolve the issue. He did an investigation and realized the certificate went to my old address. He had a new one reissued and sent to my new address. I wasn't not expecting that type of dedication to making it right. Which was greatly appreciated.
Frequently Asked Questions About Home2 Suites by Hilton Johnson City
What are the check-in and check-out times at Home2 Suites by Hilton Johnson City?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is breakfast included with a stay at this hotel?
Yes, free breakfast is available for guests.
Does Home2 Suites by Hilton Johnson City allow pets?
Yes, both cats and dogs are welcome at the hotel.
Are there fitness and swimming facilities available on-site?
Yes, the hotel has a free 24-hour fitness center and a heated indoor pool.
Is parking available for guests at the hotel?
Yes, free self-parking is available for guests.
Does the hotel offer free WiFi?
Yes, complimentary WiFi is available in public areas and there is a public internet terminal.
Are the hotel facilities accessible for guests with mobility needs?
Yes, the hotel provides accessible parking, an accessible elevator, and mobility accessible amenities.
What are the nearby dining options around Home2 Suites by Hilton Johnson City?
Guests can enjoy nearby restaurants such as Wahaca Mexican Kitchen, El Ranchito, Maple Street Biscuit Company, Moe's Original Bar B Que, and Ming's Asian Cuisine.
Where can guests find banking and financial services near the hotel?
Nearby banking and financial services include HomeTrust Bank, Trust Co., TruPoint Bank, and LibertyX Bitcoin ATM.
Are there any postal or mail services close to Home2 Suites by Hilton Johnson City?
Yes, guests can access postal services at United States Postal Service, US Post Office, and the USPS Collection Point nearby.