Business Details
About
HotelHampton Inn
The Hampton Inn Johnson City hotel is located southwest of downtown Johnson City, Tennessee, across from Johnson City Medical Center and East Tennessee State University. This beautifully landscaped hotel is nestled between the Blue Ridge Mountains and close to the heart of the strongest growth corridor of Johnson City. The Hampton Inn hotel in Johnson City, Tennessee is easily accessible by Interstate 26 and Highway 11E. The newest shopping arena, The Crossings, is two miles from the hotel, along with restaurants featuring both local and nationally known cuisine. The Hampton Inn Johnson City hotel is just 15 minutes away from the Tri-Cities Regional Airport.
Location
Hampton Inn Johnson City
508 N. State Of Franklin Rd., Johnson City, TN
37604, United States
Hours
Reviews
4.3
797 reviews
5 stars
481
4 stars
179
3 stars
62
2 stars
28
1 star
47
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly highlighting the General Manager's exceptional customer service.
Cleanliness Issues
Several reviews mentioned significant cleanliness problems, including unpleasant odors and dirty rooms, impacting overall guest satisfaction.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding the selection and quality lacking, while others enjoyed the variety.
Facility Condition
Guests noted that the hotel is in need of updates and renovations, with some areas showing signs of wear and tear.
Location
The hotel is well-located near restaurants and attractions, which was appreciated by many guests.
- JKJessica KeetonDec 22, 20255.0We recently stayed here at Hampton Inn in Johnson City, TN to visit family over the Thanksgiving break. We traveled all day from Florida with 3 little kids. We were very impressed by the General Manager, Michael Samuels and his excellent customer service. He is present, attentive, friendly, engaging and you can tell the staff and customers genuinely feel his leadership presence. True definition of leading by example. He was out every morning rounding in the dining room and speaking with his customers to ensure our satisfaction. Our kids even looked forward to seeing him every day. We need more leaders like Michael and wanted to make sure to ask for his card to have the opportunity to thank him. His kindness did not go unnoticed and we are most appreciative!
- SESean EvansDec 19, 20252.0I don't understand the good reviews. The staff was kind and helpful, but the rooms are nasty. The first room we were assigned smelled strongly of sewage and second room reeked of cigarette smoke. For $160 a night, I expect better. This is my first bad experience in a Hilton property.
- UOUSARoadTripCrew OnYouTubeDec 7, 20253.0I stayed at the Hampton Inn in Johnson City and had a mixed experience. Unfortunately, the room had a very strong and unpleasant odor that resembled mildew, rotten milk, or dirty laundry, which significantly impacted comfort during the stay. In addition, the room amenities did not match the description. It was listed as having a king bed with a whirlpool tub, but instead the bathroom only had a stand-up shower. The TV was smaller than what I typically expect from a Hilton property and lacked modern features such as the ability to stream personal services (Netflix, Hulu, etc.). The USB charging ports next to the bed were also not working. Breakfast was very basic, and the quality of the hot items was fair at best. The French vanilla creamer dispenser was broken both days I visited the breakfast area, which suggests it was not being monitored closely. On a positive note, the digital key worked flawlessly, which made arrival and access easy. The lobby also features a fully stocked self-serve market, including alcohol options, which was convenient. Overall, this property appears to need attention to maintenance, cleanliness, and accuracy in room descriptions. With improvements in these areas, it could better align with typical Hampton Inn and Hilton brand expectations.
- KCKevin CaoiliDec 2, 20255.0Staff members were very friendly and tenitive. Enjoy the visit and would come back to relax.
- WGWei GuoDec 1, 20251.0Stay away from this hotel. The room smells like toilet. To save your time, just do not book with them. If I can give 0 star, they will get 0 star.
Frequently Asked Questions About Hampton Inn Johnson City
What are the check-in and check-out times at Hampton Inn Johnson City?
Check-in is at 3:00 PM and check-out is at 12:00 PM at Hampton Inn Johnson City.
Is breakfast included during the stay at Hampton Inn Johnson City?
Yes, Hampton Inn Johnson City offers a free buffet breakfast for guests.
Are pets allowed at Hampton Inn Johnson City?
Yes, both cats and dogs are welcome at Hampton Inn Johnson City.
Does Hampton Inn Johnson City provide free parking for guests?
Yes, the hotel offers free self-parking for guests.
What accessibility features are available at Hampton Inn Johnson City?
The hotel has accessible parking, accessible elevators, and is mobility accessible.
Is Wi-Fi available at Hampton Inn Johnson City?
Yes, free Wi-Fi is available throughout the hotel including public areas, and there is a public internet terminal.
What fitness facilities are available at Hampton Inn Johnson City?
Guests can use the fitness center, which includes elliptical machines, free weights, and treadmills.
Are there any shopping options near Hampton Inn Johnson City?
Yes, nearby shopping options include Buff City Soap for cosmetics and beauty supplies and Publix Super Market at Markets West at Franklin for groceries.
What dining options are nearby Hampton Inn Johnson City?
Nearby dining includes Krystal (burger restaurant), Waffle House (breakfast and brunch), Rio De Brazil Steakhouse, Fire Spot Pizza, Taco Bell, Little Caesars Pizza, and ZENSHI Handcrafted Sushi.
How can guests access financial services near Hampton Inn Johnson City?
Guests can find financial services nearby such as LibertyX Bitcoin ATM for currency exchange, Truist bank, Western Union for money transfers, and Advance America for payday loans.