Business Details
About
Hotel
We’re conveniently located north of I-40 at exit 79. Our small-town feel packs a punch with attractions like historical museums, West TN Farmers Market, West TN Healthcare Sportsplex, and plenty of shopping and dining, all less than eight miles from our hotel. Enjoy free breakfast and WiFi, along with our 24-hour finiteness center.
Location
Hours
Reviews
4.3
120 reviews
5 stars
79
4 stars
19
3 stars
10
2 stars
5
1 star
7
- MMMark M1 day ago3.0There are really two reviews for this hotel. The first is for the actual hotel facilities themselves. The room was great, the breakfast was great and the decor of the hotel is modern and funky. The elephant in the room, however, and the second review, has to deal with the location of the hotel, and specifically the location of the room we were given, which was room 527. The hotel is located really, really close to two highways. And the room we were in, 527, was at the end of the hallway as close to the highway as you could get without actually being on it. Perhaps this was because we were travelling with a pet. Regardless, despite booking early and specifically requesting a room away from the road noise, the road noise in the room was simply unbearable and neither my wife nor I got any sleep, even with earlplugs. It's really a shame because the hotel does have some really nice things going for it. But, I rent a room to get sleep, and if I can't sleep because it feels like I'm sleeping on a highway, I will not stay here again nor can I recommend this property.
- SSSandy SchneiderJan 5, 20264.0Nice hotel, pet friendly. I've stayed at this location several times. Quiet and good price.
- KWKelley WestJan 1, 20264.0Clean rooms, nice staff, sounds like the highway is coming through your room all night. Stay here if you like the sound of traffic.
- SSsjjohns67Dec 30, 20255.0The bed and bedding, hot breakfast and shower (with conditioner) were all great! We had people jumping off the beds in the room above us and they took care of it right away.
- TBT BakerDec 15, 20255.0We had a BIG hiccup with our room prior to physically checking in. Christian took his time, investigated what happened, & resolved the issue. He was VERY patient and professional. I hope management sees this & recognizes him for his outstanding customer service!
Frequently Asked Questions About Tru by Hilton Jackson
What are the check-in and check-out times at Tru by Hilton Jackson?
Check-in is at 3:00 PM, and check-out is at 12:00 PM at Tru by Hilton Jackson.
Does Tru by Hilton Jackson provide free WiFi and breakfast?
Yes, Tru by Hilton Jackson offers free WiFi and free breakfast to its guests.
Is Tru by Hilton Jackson accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Are pets allowed at Tru by Hilton Jackson?
Yes, both cats and dogs are welcome at Tru by Hilton Jackson, making it a pet-friendly hotel.
Does Tru by Hilton Jackson have a fitness center and other recreational facilities?
Yes, there is a fitness center available for free and a game room for guests to enjoy during their stay.
Is parking available at Tru by Hilton Jackson, and is there a fee?
Self-parking is available for free at Tru by Hilton Jackson.
What are the 24-hour services available at Tru by Hilton Jackson?
The hotel has a front desk available 24 hours and offers contactless check-in and digital guest room keys for convenience.
Are there nearby dining and shopping options close to Tru by Hilton Jackson?
Yes, guests can explore local shopping and dining options nearby, including Parker Uniforms for clothing and Boot Barn for shoes and children's clothing.
What healthcare facilities are near Tru by Hilton Jackson?
Nearby healthcare options include Solus Performance Training, which serves as a gym and medical center, as well as multiple specialized pediatric doctors and Le Bonheur Children's Outpatient Center.
Are there entertainment venues near Tru by Hilton Jackson for leisure activities?
Yes, guests can enjoy nearby entertainment such as Phoenix Theatres Empire 8 and Empire 8 Theatre, which offer movie experiences.