Business Details
About
Hotel
The Hilton Garden Inn Jackson hotel is in easy reach just off Interstate 40 at the Hwy 45 Bypass with easy access to Old Hickory Mall, the West Tennessee SportsPlex and other event venues. Get business done easily in the Jackson area with quick access from the hotel to the West Tennessee Healthcare, Kellogg's, Delta Faucet and Pinnacle Foods.
Wake up to a great morning with complimentary cooked-to-order breakfast at The Garden Grille & Bar®. Enjoy an evening cocktail in the Pavilion Lounge bar or have dinner delivered to your door. The Pavilion Pantry® is always open for convenience items. Take a dip in our outdoor pool or burn calories in the fitness center. Events and receptions are easy with our 2,300 sq. ft. of flexible event space including in our Tennessee Room for events for up to 100 people or our boardroom for small meetings of up to 12 people. Our professional event staff can help with catering options and all the details.
Location
Hours
Reviews
4.2
669 reviews
5 stars
394
4 stars
133
3 stars
64
2 stars
38
1 star
40
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and professional during their stay.
Cleanliness Issues
Several reviews highlighted cleanliness problems in rooms and bathrooms, including mold and unclean surfaces.
Noise Concerns
Guests frequently mentioned noise from the interstate affecting their sleep quality.
Breakfast Disappointment
Numerous customers expressed dissatisfaction with the breakfast options and pricing, noting that it was not complimentary.
Room Condition
Feedback indicated that while some rooms were clean and comfortable, others had maintenance issues such as broken appliances and outdated decor.
- MZMarc Zanghi4 days ago4.0Its a good hotel. Good location. The room I got was about 10 feet from the interstate though and it was extremely loud during the day. Moderately annoying still during the evening.
- MLmichael lakeNov 9, 20255.0Super great stay
- CCCraig CaseNov 1, 20255.0Incredible experience at this hotel. Hotel staff was friendly, helpful, and welcoming. The next time we're in town we will definitely be staying here again.
- VFVicki FlakNov 1, 20255.0Very friendly staff, rooms were clean. Check in was a breeze. The only down was the bathtroom barn style door doesn't provide the desired privacy in that room, and the fridge didn't work. But overall a very pleasant stay.
- RMRyan MontgomeryOct 5, 20255.0Friendly staff at check in. She gave my dog a treat, which I appreciated. Tesla and non Tesla overnight chargers here!
Frequently Asked Questions About Hilton Garden Inn Jackson
What accessibility features are available at Hilton Garden Inn Jackson?
The hotel offers accessible parking, an accessible elevator, and an accessible pool to accommodate guests with mobility needs.
Is breakfast provided at Hilton Garden Inn Jackson?
Yes, complimentary cooked-to-order breakfast is available at The Garden Grille & Bar®.
Does Hilton Garden Inn Jackson allow pets?
Yes, pets including cats and dogs are welcome at the hotel.
What check-in and check-out times does Hilton Garden Inn Jackson observe?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is there free parking available at Hilton Garden Inn Jackson?
Yes, self-parking is available for free at the hotel.
Are there fitness facilities available at Hilton Garden Inn Jackson?
Yes, the hotel has a fitness center with elliptical machines, free weights, and treadmills available for free.
Does Hilton Garden Inn Jackson offer contactless check-in or checkout?
Yes, the hotel provides contactless check-in and checkout options for guest convenience.
What dining options are available at the Hilton Garden Inn Jackson?
Guests can dine at the hotel’s restaurant, enjoy evening cocktails at the Pavilion Lounge bar, or use the Pavilion Pantry® which is open for convenience items.
Are there family-friendly amenities at Hilton Garden Inn Jackson?
Yes, the hotel is kid-friendly and offers kid activities to ensure a pleasant stay for families.
What nearby places can guests visit around Hilton Garden Inn Jackson?
Guests can explore nearby shopping at GAP Outlet and Ima's Fashions, enjoy dining at Asahi Japanese Steakhouse and Texas Roadhouse, or catch a movie and shop at Old Hickory Mall for local entertainment.
How can guests use nearby transportation options to get to Hilton Garden Inn Jackson?
While the hotel does not offer an airport shuttle, guests can access local transit options to reach Hilton Garden Inn Jackson, which is located just off Interstate 40 at the Hwy 45 Bypass for convenient driving access.
What entertainment or dining can guests enjoy near Hilton Garden Inn Jackson after their visit?
Guests can enjoy a variety of nearby restaurants such as Five Guys for fast food, Buffalo Wild Wings for American cuisine and sports bar atmosphere, and Snappy Tomato Pizza for pizza and buffet options.