Business Details
About
HotelDoubleTree
DoubleTree by Hilton Hotel Jackson is situated in the City Center business area of Jackson, Tennessee and is conveniently located just off I-40. Restaurants, shopping, and sports entertainment such as the Jackson Sportsplex are within minutes of the hotel. DoubleTree by Hilton Jackson is ideal for business or leisure. Travel back in time as you visit the historic Civil War battlefields or relax at our indoor/outdoor pool.
Nearby Attractions: The Ballpark at Jackson Home of the Jackson Rockabillys (Prospect League), Sportsplex, West Tennessee Healthcare Sportsplex, Casey Jones Village, The Tennessee Legends of Music Museum at the Carnegie, Old Hickory Mall, The Columns - Restaurant and Shopping, Jackson National Golf Course, Natchez Trace State Park, Chickasaw State Park and Golf Course, Cypress Grove Nature Trail, Crowne Winery, Century Farm Winery, and Sam Bryant Distillery.
Accommodation Features: 167 guestrooms that are uniquely designed in a retro-deco style with up to 20 percent more floor space than conventional hotel rooms. Each room features: WiFi, Sweet Dreams by DoubleTree sleep experience with plush-top mattress, down comforter and jumbo down pillows, 42-inch flat screen TVs with 70+ HD channels and HBO, Coffee Bean and Tea Leaf In-Room Coffee Experience, in-room refrigerators, voicemail, hairdryer, iron/ironing board, microwaves, large work desk with ergonomic leather chair, leisure chair.
Nearby Businesses and Universities: Freed Hardeman University, Union University, Lambuth University, Lane College, Jackson State Community College, Procter and Gamble, Kellogg, Black and Decker, Toyota, Jackson Madison County General Hospital, Regional Hospital of Jackson, Delta Faucet.
Our friendly, courteous staff looks forward to welcoming you to the DoubleTree by Hilton Jackson hotel with our very special, signature warm Chocolate Chip Cookies at check-in.
Location
DoubleTree by Hilton Hotel Jackson
1770 Highway 45 Bypass, Jackson, TN
38305, United States
Hours
Reviews
3.9
1,436 reviews
5 stars
687
4 stars
334
3 stars
180
2 stars
104
1 star
131
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests praised the cleanliness of the hotel, several reviews highlighted issues with dirty rooms, bathrooms, and public areas.
Staff Performance
The staff received numerous compliments for their friendliness and helpfulness, although some guests reported poor service experiences.
Renovation Needs
Many reviews indicated that the hotel is in need of significant renovations, with comments about outdated decor and maintenance issues.
Dining Experience
The on-site restaurant received mixed reviews, with some guests enjoying the food while others criticized the quality and pricing.
Noise Issues
Several guests reported disturbances from construction noise and other guests, impacting their overall experience.
- CDCaleb DoyleJan 5, 20264.0Older facilities but the room was clean and very friendly staff
- KDKristy DetwilerJan 2, 20265.0Clean and nice hotel. Best part is the Twist Bar and Grill located there. We enjoyed an amazing meal with fresh made Alfredo sauce and some top notch drinks!
- RNRodney NDec 28, 20255.0Came in to get some rest travelling to Buffalo from Texas. From door to room it was a wonderful experience. Friendly staff, spacious rooms and super clean visibly, by smell and the feel of it all. The breakfast staff was great along with the food. Perfect eggs sunny side up potatoes tender perfection. If you are travelling through and need a place to stay, this is where you need to lay your head.
- WRWill RaselyDec 27, 20255.0Great value.
- BBBreDec 21, 20254.0This has always been one of my favorite hotels since I was a kid! Mainly because of the indoor outdoor heated pool, but I love the hotel altogether. Staff was very friendly and accommodated my early check-in with no problem. Rooms were nice and bed was comfortable
Frequently Asked Questions About DoubleTree by Hilton Hotel Jackson
What are the check-in and check-out times at DoubleTree by Hilton Hotel Jackson?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free WiFi for guests?
Yes, free WiFi is available in public areas along with public internet terminals.
Are there any swimming pools available at the hotel?
Yes, the hotel has both indoor and outdoor pools for guests to enjoy.
Is parking available at the DoubleTree by Hilton Hotel Jackson and is it free?
Yes, free self-parking is available for guests at the hotel.
Does the hotel provide any special amenities for guests with mobility issues?
Yes, the hotel features accessible parking, an accessible elevator, and is mobility accessible.
Is breakfast available at the hotel?
Yes, breakfast is available for guests at the hotel.
What dining options are available nearby the hotel?
Nearby dining includes Twist Midtown Grill & Bar and Babe's BBQ & Grille, perfect for guests looking to explore local American cuisine outside the hotel.
Are there nearby entertainment or sports venues guests can visit?
Yes, guests can visit the Jackson Sportsplex and The Ballpark at Jackson, home of the Jackson Rockabillys, both just minutes from the hotel.
What nearby healthcare facilities are accessible from the hotel?
West Tennessee Healthcare and Hospice of West Tennessee are nearby, offering convenient medical and hospice services for guests in the area.
Can guests visit local attractions around DoubleTree by Hilton Hotel Jackson?
Yes, local attractions include Casey Jones Village, The Tennessee Legends of Music Museum, Old Hickory Mall, and Natchez Trace State Park, providing a variety of cultural and outdoor experiences.