Business Details
About
Extended Stay Hotel
The Homewood Suites by Hilton® Memphis-Germantown hotel is a beautiful, all-suite hotel located in the heart of Germantown, Tennessee. We are only a short drive from the Memphis International Airport and provide excellent, upscale accommodations for business and leisure travelers visiting the Memphis area. We are conveniently located near a variety of retail outlets and dining establishments.
Location
Homewood Suites by Hilton Memphis-Germantown
7855 Wolf River Boulevard, Germantown, TN
38138, United States
Hours
Reviews
4.2
658 reviews
5 stars
384
4 stars
149
3 stars
51
2 stars
26
1 star
48
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and accommodating throughout their stay.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms, stained bedding, and unpleasant odors.
Room Condition
Guests noted that rooms were often outdated and in need of repairs, with issues like worn furniture and maintenance problems.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking.
Location
The hotel is well-located in a safe area with easy access to restaurants and shopping, which was appreciated by many guests.
- KSKirsten Shane6 days ago5.0This is my new go-to place in Memphis! Every single staff member that I’ve encountered during my stay have been incredibly pleasant and have gone above and beyond my expectations for customer service! For road warriors, it takes a spectacular experience for a hotel to stand out. The rooms are updated, clean, and have ceiling fans. There has been no noise inside my room despite a nearly sold out property. Excellent hotel ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
- TMTedd MitchellNov 15, 20251.0NASTY NASTY NASTY EVERYTHING ABOUT THIS HOTEL SCREAMS DIRTY. THEY DONT WASH THE DISHES, BEDS ARE DISGUSTING, UTENSILS ARE DIRTY, HALLWAYS ARE FILTHY CARPET SMELLS LIKE FEET. SPEND YPUR MONEY ELSE WHERE
- JHJoseph HattonNov 7, 20255.0GRE
- MCMichele CarlyonSep 22, 20255.0Clean facilities, friendly staff, and located in a nice neighborhood.
- ASAlfredo SilvaAug 31, 20255.0Always a great experience. They are under renovation. And therr rooms are. Great.
Frequently Asked Questions About Homewood Suites by Hilton Memphis-Germantown
What types of rooms does the Homewood Suites by Hilton Memphis-Germantown offer?
The hotel offers all-suite accommodations suitable for both business and leisure travelers.
Is free breakfast available at the Homewood Suites by Hilton Memphis-Germantown?
Yes, complimentary breakfast is available for all guests.
Are pets allowed at the Homewood Suites by Hilton Memphis-Germantown?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide free Wi-Fi and digital services for guests?
Yes, free Wi-Fi is available in public areas, and the hotel offers digital guest room keys and contactless check-in and checkout.
What accessibility features are available at the Homewood Suites by Hilton Memphis-Germantown?
The hotel offers accessible parking, an accessible elevator, and is mobility accessible for guests with disabilities.
Are there fitness and recreational facilities at the hotel?
Yes, there is a free fitness center and an outdoor pool available for guests.
Is parking available at the Homewood Suites by Hilton Memphis-Germantown?
Yes, free self-parking is available for guests.
What nearby dining options are available for guests at the hotel?
Guests can enjoy nearby restaurants such as Perkins American Food Co., Perkins Restaurant and Bakery, Taco Bell, and Applebee's.
How can guests access the hotel from nearby transit or local services?
While there is no airport shuttle or local shuttle service, guests can find fuel and convenience at nearby gas stations like BP, Circle K, and Exxon & Mobil Stations, which may help in local transit and travel needs.
Are there nearby medical or emergency services close to the hotel?
Yes, guests have access to nearby medical facilities such as Baptist Urgent Care - Germantown and several orthopedists and doctors in the area for health and emergency needs.