Business Details
About
HotelHilton Garden Inn
Enjoy an idyllic countryside stay at Hilton Garden Inn Gallatin, located 30 minutes north of Nashville and Nashville International Airport (BNA), with easy access to I-31E. Get back to nature and explore nearby Old Hickory Lake, spend the day fishing, swimming, and exploring the surrounding parks and trails. If it’s big city energy you’re looking for, our hotel is only 2 miles from the city Center, Gallatin Convention Center and Volunteer State College.
Enjoy great on-site dining at The Garden Grille & Bar®, offering cooked-to-order breakfast and daily lunch service. Our Gallatin, TN hotel features a fully equipped fitness center and heated indoor pool for guests who want to maintain their fitness routine. Take advantage of amenities such as HD channels, Neutrogena® bath amenities, and PrinterOn remote printing. Our Gallatin, TN hotel also has a 24-hour business center and 1,800 sq. ft. of event space.
Location
Hours
Reviews
4.2
381 reviews
5 stars
244
4 stars
58
3 stars
27
2 stars
14
1 star
38
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting that the rooms and common areas were spotless.
Staff Service
The staff received mixed reviews; while some guests highlighted friendly and helpful service, others reported rude or unhelpful interactions.
Dining Experience
Several guests expressed dissatisfaction with the dining options, citing issues with food quality and pricing, particularly during breakfast.
Room Comfort
Feedback on room comfort was varied, with some guests enjoying the accommodations while others reported issues such as uncomfortable beds and malfunctioning amenities.
Reservation Issues
Multiple reviews mentioned problems with reservations, including double bookings and unhelpful management responses.
- JAJesse Allen6 days ago4.0They have me free cookies so, 4 stars
- WWWillDec 18, 20254.0Its within distance of my work. Nice location.
- MPMariah PerkinsDec 17, 20255.0It’s has been a great stay ! Noel and Jordan showed exceptional customer service today at breakfast ! Would definitely come back for another stay
- STShelly TegethoffDec 9, 20254.0The bed was hard. Handicap shower chair was not available. The employees were friendly and the room was spotless
- SNS NNov 27, 20254.0The breakfast is priced at $11.50 for adults and $4.50 for children. During Thanksgiving, the children's rate is increased to match the adult price, while the adult rate remains unchanged. Some may find this difference concerning, considering that the amount of food my 4- and 7-year-olds consume does not vary, and it might give the impression of prioritizing profit over fairness towards families with kids. It could be more equitable to adjust the children's pricing if necessary, as the current policy appears to focus on maximizing revenue from families with children. After consulting with a different concierge, the fee for children remains at $4.50. Additionally, I attempted to contact the live chat; however, they did not respond.
Frequently Asked Questions About Hilton Garden Inn Gallatin
What are the check-in and check-out times at Hilton Garden Inn Gallatin?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hilton Garden Inn Gallatin offer free breakfast?
Yes, complimentary breakfast is available for guests.
Is Hilton Garden Inn Gallatin pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does Hilton Garden Inn Gallatin provide?
The hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Does Hilton Garden Inn Gallatin have a pool and fitness center?
Yes, the hotel features a heated indoor pool and a fitness center available for free.
Is there parking available on-site at Hilton Garden Inn Gallatin?
Yes, free self-parking is available for guests.
What dining options are available at Hilton Garden Inn Gallatin?
The Garden Grille & Bar® offers cooked-to-order breakfast and daily lunch service on-site.
Are there convenient shopping options near Hilton Garden Inn Gallatin?
Yes, nearby boutiques and stores include Stella’s Boutique, Up & Down Closet, and A Daisy A Day Vintage and Antique Marketplace.
What nearby accommodations are available near Hilton Garden Inn Gallatin?
Comfort Inn & Suites Gallatin - Nashville Metro is a nearby hotel offering additional lodging options.
Are there any interesting local attractions guests can visit near Hilton Garden Inn Gallatin?
Guests can explore Old Hickory Lake for fishing, swimming, and trails, or visit the Gallatin Convention Center and Volunteer State College, both just 2 miles away.