Hilton Garden Inn Gallatin

4.2
374 reviews

About

Hotel
Enjoy an idyllic countryside stay at Hilton Garden Inn Gallatin, located 30 minutes north of Nashville and Nashville International Airport (BNA), with easy access to I-31E. Get back to nature and explore nearby Old Hickory Lake, spend the day fishing, swimming, and exploring the surrounding parks and trails. If it’s big city energy you’re looking for, our hotel is only 2 miles from the city Center, Gallatin Convention Center and Volunteer State College. Enjoy great on-site dining at The Garden Grille & Bar®, offering cooked-to-order breakfast and daily lunch service. Our Gallatin, TN hotel features a fully equipped fitness center and heated indoor pool for guests who want to maintain their fitness routine. Take advantage of amenities such as HD channels, Neutrogena® bath amenities, and PrinterOn remote printing. Our Gallatin, TN hotel also has a 24-hour business center and 1,800 sq. ft. of event space.

Location

Hilton Garden Inn Gallatin
1460 Tulip Poplar Drive, Gallatin, TN
37066, United States

Hours

Reviews

4.2
374 reviews
5 stars
241
4 stars
54
3 stars
27
2 stars
14
1 star
38

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the hotel for its cleanliness, noting that the rooms and common areas were well-maintained.

Staff Service

The staff received mixed reviews; while many guests highlighted friendly and accommodating service, others reported rude or unhelpful interactions.

Room Comfort

Guests generally found the rooms comfortable, with good amenities, although some had issues with noise and maintenance.

Reservation Issues

Several customers experienced problems with reservations, including double bookings and unhelpful management responses.

Breakfast

The hotel does not offer complimentary breakfast, which disappointed some guests who expected it to be included.
  • JH
    Jarrett Henry
    1 day ago
    5.0
    Excellent Hotel. Calm and luxurious. Bar and restaurant in the lobby. A well stocked shop and kind staff. Very professional.
  • CM
    Chelsea Morton
    4 days ago
    5.0
    We had a wonderful stay for a work trip, we got checked in by Mark who was fantastic and a great conversationalist. Then we were greeted the following with you guessed it, Mark again! Always a good laugh and smiling face in the lobby. Rooms were clean and great, ac wonderful. Will be back anytime I need to be in Gallatin for work again.
  • SD
    Sarah Douthat
    Nov 10, 2025
    2.0
    Upon arrival, we were notified that the kitchen was closed for dinner due to a lack of staff and that the bar would be closed all weekend for the same reason. Also, there was no chef on Sunday morning or this morning. Also, I had to deal with people being noisy in the room that was the in the room on the floor above mine after “quiet hours,” all three nights that I stayed there. My clients were very unhappy that the kitchen was closed for dinner service, and it’s appalling that you would charge $12.99 or whatever for runny powdered eggs, lukewarm sausage links, and a paltry fruit salad. Also, what’s the point of enforcing having guests placing a credit card for “incidentals” on file when there’s no restaurant to charge anything to???
  • BC
    Beth Carter
    Oct 29, 2025
    5.0
    We were in town for a wedding and I cannot say enough about this hotel. It was so clean, the staff were friendly and helpful, coffee in the morning, cookies in the afternoon and areas to lounge around instead of your room. I am a snob for cleanliness working for a company who develops, designs and builds hotels and truly appreciate all of the work that goes into this hotel. Thank you!
  • BG
    Brandon Gruenhagen
    Oct 28, 2025
    2.0
    Hotel is new and rooms are decent for the price. The hotel staff, specifically the manager (Christy) was rude, argumentative and all around completely unhelpful. The task was simply checking into two hotel rooms and it turned into alot of back and forth that was unnecessary and was even worse when attempting to change the card on file. She is either woefully incompetent or intentionally counter productive. I strictly stay at Hilton hotels as a diamond member, I would rather check into a motel 6 than have to deal with someone with that much attitude for simply asking them to do a job theyre paid to do.

Frequently Asked Questions About Hilton Garden Inn Gallatin

What are the check-in and check-out times at Hilton Garden Inn Gallatin?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does Hilton Garden Inn Gallatin offer free breakfast?

Yes, complimentary breakfast is available for guests.