Business Details
About
Hotel
Renovated in 2019, we are a moderately priced hotel located in Franklin, Tennessee in the Cool Springs community. Our guest rooms feature the new Cloud Nine bedding package with plush down-synthetic comforters and your choice of foam or down pillows. We offer standard rooms with a king bed or two queen-size beds featuring a mini-refrigerator. Our two-room king suites feature a kitchen, queen-size pull-out sofa in the living room, mini-refrigerator, two televisions and a separate bath and king bedroom.
We offer connecting rooms, free local phone calls, an outdoor swimming pool and on-site fitness center. We are located adjacent to Cool Springs Galleria Mall and are within 3 miles of 200 restaurants. We are conveniently located within 1 mile of Franklin Sports Hall, Alliance Training Center, Vanderbilt's Legend's Golf Club, Thoroughbred Cinemas, SOAR adventures, and Extreme Escape Games. We are also within 5 miles of all of Franklin's sporting venues, Old Natchez Golf Club and the Williamson County Ag Expo Center. Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied, we don’t expect you to pay. That's our commitment and your guarantee. That’s 100% Hampton.
Location
Hampton Inn & Suites Nashville/Franklin (Cool Springs)
7141 South Springs Dr., Franklin, TN
37067, United States
Hours
Reviews
4.3
701 reviews
5 stars
390
4 stars
196
3 stars
55
2 stars
23
1 star
37
What are people saying?
AI-generated from recent customer reviews
Room Quality
Rooms are generally spacious and clean, but some guests reported issues with cleanliness and maintenance, including mold and pests.
Staff Service
Staff are frequently described as friendly and helpful, though there were isolated reports of unprofessional behavior from certain employees.
Breakfast Quality
Breakfast offerings received mixed reviews; while some guests enjoyed the variety, others noted issues with food availability and quality.
Location
The hotel is well-located with easy access to nearby restaurants and attractions, making it convenient for travelers.
Value for Money
Many guests felt the hotel provided good value for the price, although some mentioned that certain amenities were lacking or not up to par.
- DWDee Witt5 days ago5.0Wonderful place, still under renovation. Super friendly and helpful staff. Nice location with multiple places to go within walking distance.
- GRGreg R6 days ago5.0Comfortable, clean rooms in a superior location at a competitive price.
- PDpAul {doZer}Nov 10, 20251.0Great spot unless youre trying to sleep in a bit after a late-night Nashville gig. They don't seem to enforce quiet time hours at night as there were many loud guests throughout the property. Also, 8AM is apparently what time they allow contractors to fire up the power tools. The room across the hall and right next door had full crews doing renovations; i cluding power tools and shop talk. Kinda let down for a Hampton if I'm being honest. Slide me a note under my door, email me, or call me and let me know you have people coming through
- SHSydney HNov 4, 20255.0We stopped in to rest after a roadtrip with a family of 6. The Front Desk manager Kelly went above and beyond to ensure that felt comfortable in our rooms and had everything we needed. Breakfast was hot and delicious. We even took coffee to go to finish our roadtrip. Thank you so much, Kelly and Hampton Inn, for your excellent service.
- DDDaniel DalfonsoOct 24, 20255.0Hotel going under renovation. Our room was king suite with small kitchen. Room was very large. Two rooms with large bathroom. Tub and toliet room was separate from vanity. Price was only about 20 dollars more then regular room. The smell of fresh baked cookies hit you when we walked into the lobby.
Frequently Asked Questions About Hampton Inn & Suites Nashville/Franklin (Cool Springs)
What types of rooms are available at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?
This hotel offers standard rooms with a king bed or two queen-size beds, and two-room king suites featuring a kitchen, queen-size pull-out sofa, mini-refrigerator, two TVs, and separate bath and king bedroom.
Is breakfast included when staying at this hotel?
Yes, free breakfast is available and includes buffet breakfast options.
Does the hotel provide free Wi-Fi and where is it available?
Free Wi-Fi is available throughout public areas of the hotel, including a public internet terminal.
Are pets allowed at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?
Yes, both cats and dogs are welcome at the hotel as pets are allowed.
Is parking available for guests, and is there a fee?
Free self-parking is available for all guests staying at the hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking, an accessible elevator, and an accessible pool, along with mobility accessibility throughout the property.
What fitness facilities are available on-site?
Guests have access to a fitness center featuring equipment such as elliptical machines and treadmills, available for free.
Does the hotel have any dining or bar facilities on-site?
The hotel does not have an on-site restaurant or bar but offers a convenience store, vending machines, and is located near over 200 restaurants within 3 miles.
What nearby restaurants can guests visit during their stay?
Guests can enjoy nearby dining at Brewhouse South & Sauced Pizza Kitchen, Johnathan's sports bar, Jonathan's Grille, and Kona Grill - Franklin, all offering a variety of cuisines and atmospheres.
What nearby sports and entertainment venues are close to the hotel?
The hotel is within one mile of Franklin Sports Hall, Alliance Training Center, Vanderbilt's Legends Golf Club, Thoroughbred Cinemas, SOAR Adventures, and Extreme Escape Games, offering guests many recreational options before or after their stay.