Business Details
About
HotelHampton Inn
The exceptional Hampton Inn Crossville Tennessee hotel is located on the Cumberland Plateau at Exit 322 on Interstate 40.
Location
Hours
Reviews
4.4
697 reviews
5 stars
437
4 stars
154
3 stars
55
2 stars
21
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff received high praise for being friendly, helpful, and accommodating, with specific mentions of individual employees like Janet and Misty.
Cleanliness
Most guests found the rooms clean and well-maintained, although there were some complaints about specific issues like dirty carpets and bugs.
Breakfast Quality
The complimentary breakfast was generally well-received, with many guests enjoying the variety and quality, though some noted it ran out early.
Noise Issues
Several reviews mentioned noise from the nearby highway and other guests, impacting the overall comfort of the stay.
Renovation Impact
The hotel is undergoing renovations, which some guests noted positively, while others mentioned disruptions and dust.
- TLTilly LoDec 30, 20255.020251226-29 I arrived and was greeted by Janet, a very nice employee working at the front desk. The hotel room was clean and comfortable. The location is great, just an hour drive to Fall Creek Falls State Park and 45 mins to Burgess Falls State Park. There are many State parks with waterfalls in the area. I picked thos hotel because it is a Hilton and it is convenient for me to travel to a different place each day, and still be the closest drive on the day when I head home. My pups slept well. 😴😴
- MKMelanie KircusNov 23, 20253.0We checked in via app but were still required to go to front desk. We were tired after 13 hours on the road and just wanted to get to our room quickly. Digital key didn't work, so had to go back to front desk. Their key card machine was then messing up, so we only got 1 key card. Then, no luggage carts were available when we checked in or out. Front desk said people take them to their rooms and don't bring them back. That there is nothing they can do. Perhaps hidden air tags would help locate them. Thankfully, we were on first floor by door, so we just made multiple trips bringing in our things since there were signs the hotel was not responsible for items left in cars. We didn't want to risk our car being broken into. Our room was clean and comfortable. Breakfast was OK. Overall, just need to work on customer service.
- BMBrenton McKinneyNov 22, 20255.0Staff was very friendly and helpful. Hotel was under some renovations but it was not noticeable. Room was clean, quiet and spacious. Complimentary breakfast was served each morning. I do like the check in online and the digital doorway through the app. Took away from worrying about keeping a key with you. Highly recommend staying here if your in the area.
- JOJennifer OwenOct 28, 20255.0The hotel is being renovated with all new furniture. Staff is very friendly.
- BBBilleyleeOct 1, 20255.0It was get
Frequently Asked Questions About Hampton Inn Crossville
What are the check-in and check-out times at Hampton Inn Crossville?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does Hampton Inn Crossville offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and there are public internet terminals.
Are pets allowed at Hampton Inn Crossville?
Yes, both cats and dogs are welcome at the hotel.
Is breakfast included with the stay at Hampton Inn Crossville?
Yes, a complimentary buffet breakfast is provided to guests.
Are there fitness facilities available at Hampton Inn Crossville?
Yes, the hotel has a free fitness center with equipment including elliptical machines and treadmills.
What accessibility features does Hampton Inn Crossville have?
The hotel offers accessible parking, accessible elevators, and is mobility accessible.
Does Hampton Inn Crossville have any outdoor pools?
Yes, there is one outdoor pool available for guests.
What payment methods are accepted at Hampton Inn Crossville?
Payment options include American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
What nearby restaurants can guests visit during their stay?
Guests can dine nearby at The Brass Lantern Restaurant and Lounge offering American and seafood dishes, Taco Bell for fast Mexican food, Cancun Mexican Restaurant featuring Latin American cuisine, Los Toritos Of Crossville for Tex-Mex, and Hardee's or McDonald's for quick American meals.
Are there any nearby attractions for outdoor activities guests might enjoy?
Yes, guests can visit nearby parks such as Lost Creek Falls for scenic waterfall views and Fall Creek Falls State Park which offers skate parks and active outdoor life opportunities.
Where can guests find convenience stores or fuel stations near Hampton Inn Crossville?
Nearby, guests can use the Mr Zip convenience store and gas station, the Mr. Zip Store 538 - Shell station, or other Shell gas stations for fuel and quick purchases.