Business Details
About
Hotel
The Hampton Inn Pickwick Dam-At Shiloh Falls hotel is located in Pickwick Dam, Tennessee, at the corner of Highway 57 and 90, Old South Road, at the entrance to Shiloh Falls, a master planning golf community. The hotel is situated on the Shiloh Falls Golf Course and just 12 miles from Shiloh National Military Park. Within 3 miles, guests of this Pickwick Dam, Tennessee Hampton Inn hotel can dine at John's Pier, Rib Cage, Redwood Hut or Freddy T's Restaurant.
The Hampton Inn hotel in Pickwick Dam, Tennessee features complimentary continental breakfast, complimentary local calls, in-room coffeemakers, iron/ironing board and TV with cable. Additional amenities of the Tennessee hotel include an outdoor pool, boat hook up, refrigerators, suites, connecting rooms, cribs and our 100% Satisfaction Guarantee! Meeting/banquet facilities and an exercise gym are all available to our hotel guests for a nominal fee.
We love having you here at the Hampton Inn Pickwick Dam-At Shiloh Falls hotel in Tennessee.
Location
Hampton Inn Pickwick Dam-At Shiloh Falls
90 Old South Rd., Counce, TN
38326, United States
Hours
Reviews
4.3
347 reviews
5 stars
211
4 stars
78
3 stars
26
2 stars
12
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff were frequently described as friendly, helpful, and accommodating, with several guests noting exceptional service.
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including hair in bathrooms and unclean common areas.
Room Quality
Guests reported mixed experiences with room quality, including issues with noise, outdated furnishings, and some rooms lacking basic amenities like microwaves.
Breakfast Experience
Breakfast received mixed reviews; while some guests enjoyed it, others found it minimal or lacking variety.
Location
The hotel is well-located for visiting nearby attractions, with many guests appreciating the quiet and scenic surroundings.
- NSNick SenatoSep 15, 20255.0A great location for visiting Shiloh
- TLTy LopezJun 11, 20253.0Our room had a view of the parking lot. The elevator waits are terrible.
- CWChad WoodsJun 11, 20251.0Stayed here many times. Usually excellent. This last 4 day stay was drought with a new problem everyday! We checked in all was fine until we got to the room. There was hair all over the bathroom and the bath tub was clogged. After a while they came to fix that. The next day my girlfriend and I were walked in on while naked by a strange couple. The hotel failed to properly check us in the night before and tried putting someone else in there. The desk then tells me that the gentleman working the night before didn’t check us in. So then they credited my card for the 4 days, then recharged for the night we were there then wanted the remainder. The problem was that with all the “pending” credits and charges, they maxed the credit card. Now I don’t have a way to pay the remainder and am 500 miles from home without a credit card. I had to borrow the money to be able to stay. Tried to get a hold of the Hilton help desk and the response was “we can’t help you. That’s the property managers responsibility”. Well, the property manager is the one that role them to run it that way. They tell me to get a hold of my credit card company and have them clear it, which they could not do because everything literally just happened. So after being in the phone for 2 hours with the Hilton and Discover I got nowhere. They basically put the responsibility of their mistake on me to take care of instead of them doing it being the responsible party in the matter. She did give us 1 night free so I suppose that’s something. We did not have housekeeping show up any of the 4 days that we were there. We had to take out our own garbage and get our own toilet paper refill, new towels etc. then the smoke alarm in our room kept beeping like the battery was about dead when we were in bed. I go to the front desk at 11pm to say something and I was told to just disconnect it because maintenance isn’t there until morning. Which I did not feel comfortable doing. So we had to deal with it. The last night we got back to the room late and our cards didn’t work. So back to the front desk we go. This time they were actually helpful. Everyday it was one thing after another that was completely unacceptable! I pay to stay (which was a hassle) and then have to do my own housekeeping and apparently maintenance work! Getting walked in on naked should be reason enough to get better compensation than what I got. Not to mention everything else that happened. I will never stay at a Hampton or Hilton ever again over this! This is just ridiculous!
- KHKerry HallJul 2, 20235.0Very friendly & helpful staff.
- MSMargaret StandridgeJul 21, 20215.0They were cleaning the breakfast area constantly
Frequently Asked Questions About Hampton Inn Pickwick Dam-At Shiloh Falls
What are the check-in and check-out times at Hampton Inn Pickwick Dam-At Shiloh Falls?
Check-in is at 2:00 PM and check-out is at 11:00 AM.
Does Hampton Inn Pickwick Dam-At Shiloh Falls offer free breakfast?
Yes, a free continental buffet breakfast is available for guests.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and elevators, and is wheelchair accessible.
Are pets allowed at Hampton Inn Pickwick Dam-At Shiloh Falls?
Yes, both cats and dogs are welcome at the hotel.
What amenities are available for fitness enthusiasts at the hotel?
The hotel features a complimentary fitness center with free weights, elliptical machines, and treadmills.
Does the hotel provide free WiFi and 24-hour front desk service?
Yes, free WiFi is available in public areas and there is a 24-hour front desk.
Is parking available at the hotel, and is there a fee?
Yes, self-parking is available free of charge for guests.
What are some nearby dining options guests can visit?
Guests can enjoy dining within 3 miles at John’s Pier, Rib Cage, Redwood Hut, or Freddy T’s Restaurant.
Can guests enjoy outdoor recreational activities near the hotel?
Yes, the hotel is situated on the Shiloh Falls Golf Course and near Pickwick Lake, offering golf and boating opportunities.
Are there any boat-related services near Hampton Inn Pickwick Dam-At Shiloh Falls?
Yes, nearby places like Marine Sales of Pickwick and Pickwick WaterSports offer boat sales, service, and accessories.