Business Details
About
HotelHilton
Experience warm hospitality, fantastic amenities and a convenient location only minutes from vibrant downtown Memphis when you stay at the Hilton Garden Inn Memphis/Wolfchase Galleria hotel. Enjoy easy access to retail, dining and entertainment options at the Wolfchase Galleria Mall, just steps away. In addition, we are moments from many major businesses and iconic attractions including Beale Street, FedExForum, AutoZone Park and Graceland.
Plan a successful conference or social event for up to 250 people at this friendly Cordova, TN, hotel with two conference rooms and ample pre-function space. Take advantage of complimentary WiFi, contemporary A/V technology and a 24-hour business center offering a variety of services, including remote printing direct from your guest room.
Start your day with a cooked-to-order breakfast in the Garden Grille & Bar, which also serves American favorites for dinner. The convenient Pavilion Pantry is open 24/7 and stocks snacks, chilled meals and both alcoholic and non-alcoholic drinks. Maintain your exercise routine at this hotel in Cordova, TN. Swim in the sparkling indoor saltwater pool, or work out with state-of-the-art Precor equipment in the complimentary 24-hour fitness center. Meet friends old and new on the outdoor patio, which features an inviting fire pit.
Spacious and stylish, our guest rooms and suites feature modern amenities to help you relax and stay productive. Watch HD channels on the 42-inch LCD TV, or stay connected with complimentary WiFi at the ergonomic desk. A refrigerator, microwave and Keurig Coffee Brewer are also included for your convenience.
Location
Hilton Garden Inn Memphis/Wolfchase Galleria
7955 Ikea Way, Cordova, TN
38016, United States
Hours
Reviews
4.0
1,326 reviews
5 stars
688
4 stars
302
3 stars
119
2 stars
75
1 star
142
What are people saying?
AI-generated from recent customer reviews
Service Quality
While some staff members received praise for their helpfulness and friendliness, many reviews highlighted poor service, unprofessional behavior, and a lack of responsiveness to customer complaints.
Cleanliness Issues
Numerous guests reported cleanliness problems, including dirty rooms, bathrooms with mold, and unemptied trash, leading to a disappointing experience.
Safety Concerns
There were multiple reports of car break-ins and a general lack of security, causing guests to feel unsafe during their stay.
Maintenance Problems
Guests frequently mentioned maintenance issues such as malfunctioning TVs, broken showers, and overall poor upkeep of the facilities.
Breakfast Disappointment
Many customers were unhappy with the breakfast situation, noting that it was not complimentary and that the quality of food was subpar.
- LCLinsay CulverJan 6, 20265.0I really enjoy staying at the Garden Inn's. They always have a different vibe than the other Hilton properties. There was a lot of food options around this hotel and it was very easy to make it back to the interstate the next day. The only thing is the breakfast is not included, so I opted to eat breakfast on the way out of town. Otherwise, it was a good stay. The rooms were clean and smelled good.
- NBNancy BakerJan 4, 20261.0The best star was its location. Tired rooms.
- ZFZachary FussDec 21, 20255.0Fantastic service, Kierra really went above and beyond making sure my family is comfortable.
- JMJacqui MartinezDec 5, 20255.0Michael and Dwight are the best! Beautiful hotel, immaculate lobby. Quick elevators, free onsite parking, hotel itself is clean comfortable beds. I experienced no concerns or issues and would stay here again. Viligant night staff help keep the hotel feeling safe and secure.
- EGEverett GreenDec 4, 20252.0We had a disappointing 2 night stay here last weekend. It’s a good location, and a reasonable price, but some bare minimum expectations were missed. Our shower door was missing a seal which meant the floor flooded each time we showered. Maintenance didn’t have any replacements, and we needed an extra trip to the desk to retrieve more towels / mat after our initial request. The fridge was set to freeze, which I could’ve checked before putting anything in it, but I think should be part of staff’s check-out turnover to reset to an appropriate level. The mattress cover and fitted sheet were both much too small for the king bed. The bathroom light flickered and required two visits to the desk to get addressed. There’s a persistent leak near the elevator on the main floor that needs permanently addressed, instead of putting up a fan and wet floor sign each day. Nobody empties the lobby coffee station garbage when full - it looked like my photo for hours on end, both days. We spoke with the desk about the most pressing issues and eventually some were addressed, though I was disappointed with support’s placating response to my post-stay feedback. I have higher expectations of the Hilton Garden Inn brand, but I’m left wondering if these issues are par for the course or exclusive to this location. We won’t be back.
Frequently Asked Questions About Hilton Garden Inn Memphis/Wolfchase Galleria
What are the check-in and check-out times at Hilton Garden Inn Memphis/Wolfchase Galleria?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Does the Hilton Garden Inn Memphis/Wolfchase Galleria offer free WiFi to guests?
Yes, complimentary WiFi is available throughout the hotel, including public areas.
Are pets allowed at the Hilton Garden Inn Memphis/Wolfchase Galleria?
Yes, both cats and dogs are welcome to stay at the hotel.
What types of meals and dining options are available at the hotel?
The hotel has one restaurant serving breakfast and dinner with American favorites, a bar, room service, and a 24/7 Pavilion Pantry with snacks and drinks.
Is parking available at Hilton Garden Inn Memphis/Wolfchase Galleria, and is there a cost?
Yes, self-parking is available on-site and is free of charge for guests.
What recreational amenities does the Hilton Garden Inn Memphis/Wolfchase Galleria offer?
The hotel features a sparkling indoor saltwater pool, a 24-hour complimentary fitness center with Precor equipment, a game room, and an outdoor patio with a fire pit.
Is the Hilton Garden Inn Memphis/Wolfchase Galleria accessible to guests with mobility needs?
Yes, the hotel offers accessible parking, elevators, and is mobility accessible to accommodate guests with disabilities.
What nearby shopping options are accessible from Hilton Garden Inn Memphis/Wolfchase Galleria?
Guests can easily visit Wolfchase Galleria Mall nearby, as well as stores like Gordmans, Kohl's, Sephora at Kohl's, Ulta Beauty, and IKEA for a variety of shopping and beauty products.
Are there other hotels near Hilton Garden Inn Memphis/Wolfchase Galleria for alternative lodging options?
Yes, TownePlace Suites by Marriott Memphis Cordova and Microtel Inn & Suites by Wyndham Cordova/Memphis/By Wolfchas are nearby hotels guests might consider.
What local attractions and entertainment venues can guests visit near the Hilton Garden Inn Memphis/Wolfchase Galleria?
Guests can explore iconic Memphis attractions such as Beale Street, FedExForum, AutoZone Park, and Graceland, all within a short drive from the hotel.