Business Details
About
Hotel
Experience warm hospitality, fantastic amenities and a convenient location only minutes from vibrant downtown Memphis when you stay at the Hilton Garden Inn Memphis/Wolfchase Galleria hotel. Enjoy easy access to retail, dining and entertainment options at the Wolfchase Galleria Mall, just steps away. In addition, we are moments from many major businesses and iconic attractions including Beale Street, FedExForum, AutoZone Park and Graceland.
Plan a successful conference or social event for up to 250 people at this friendly Cordova, TN, hotel with two conference rooms and ample pre-function space. Take advantage of complimentary WiFi, contemporary A/V technology and a 24-hour business center offering a variety of services, including remote printing direct from your guest room.
Start your day with a cooked-to-order breakfast in the Garden Grille & Bar, which also serves American favorites for dinner. The convenient Pavilion Pantry is open 24/7 and stocks snacks, chilled meals and both alcoholic and non-alcoholic drinks. Maintain your exercise routine at this hotel in Cordova, TN. Swim in the sparkling indoor saltwater pool, or work out with state-of-the-art Precor equipment in the complimentary 24-hour fitness center. Meet friends old and new on the outdoor patio, which features an inviting fire pit.
Spacious and stylish, our guest rooms and suites feature modern amenities to help you relax and stay productive. Watch HD channels on the 42-inch LCD TV, or stay connected with complimentary WiFi at the ergonomic desk. A refrigerator, microwave and Keurig Coffee Brewer are also included for your convenience.
Location
Hilton Garden Inn Memphis/Wolfchase Galleria
7955 Ikea Way, Cordova, TN
38016, United States
Hours
Reviews
4.0
1,316 reviews
5 stars
683
4 stars
301
3 stars
119
2 stars
74
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff interactions were inconsistent; some guests praised helpfulness while others reported rudeness and lack of training.
Cleanliness
Multiple reviews highlighted issues with room cleanliness, including dirty bathrooms and unkempt common areas.
Safety Concerns
Numerous reports of car break-ins and vandalism in the parking lot raised significant safety concerns among guests.
Amenities
Complaints about missing or inadequate amenities, such as breakfast not being included and malfunctioning TVs.
Room Condition
Many guests noted that rooms were dated, poorly maintained, and in need of repairs.
- MKMike KNov 11, 20255.0Super satisfied ! I stayed a week. Front desk and all the staff was pleasant and very helpful. Room was clean and comfortable. Breakfast server Katina treated us like family. Food was 8.5 out of 10 which is exceptional for a hotel of this caliber. We will definitely come back.
- TSTee StallingsOct 30, 20253.0I’m been a Hilton Diamond Member for 5+ years and I always book online and pick my room. When available I always pick a room on the top floor, but when I got my digital key, it was on the third floor. The room didn’t seem to have been cleaned very well. The door to the HVAC control was on the floor. There was a partial roll of toilet paper (no second roll) and there were bits of lint and trash on the floor. Half of the outside doors were open, even though there was a sign there that said they were locked for guest safety. My digital key wouldn’t work on the other half.
- KLKeesha LafayeOct 26, 20254.0Bathroom was OK, not as clean as you'd expect them to be. All the Hiltons I've been to offered complimentary breakfast except this one. It should be made clear when booking and checking in that breakfast is $14.99 a person and only free for Diamond Members. This disappointed me and my daughter when we got up early to get breakfast in the hotel we payed to stay at just to have to go to the local Waffle house instead.
- KAKeith ArneyOct 25, 20254.0This is for our stay on 15 Oct 2025. A huge plus, the bed was GREAT, very comfortable. But these rooms are tired and need word. We walked into a room with a misaligned closet door, the refrigerator was old and the door did not seal well. Then we discovered that the electric mechanism to lower the blinds was not working. After the maintenance team came to help, they discovered they didn't have the correct tool/charger to fix. We had to use blankets and pillows to block the window. Then the next morning, the shower gel was empty in the shower! Kudos to the staff for being incredibly helpful and willing to help fix our issues. They offered to move us, but we'd already unpacked and chose to stay in the room. Yes, these are first-world problems, but I expected better from a Garden Inn.
- DKD KelOct 20, 20254.0This has probably been the most disappointing hilton garden we've stayed at. The a young man at the front desk seemed put off to have to check us in. He didn't let us know about the restaurant on site or that they didn't offer breakfast In the morning for free. Complimentary breakfast is a reason we stay at hilton gardens or comparable hotels, this is the first one that hasn't offered it. They have a happy hour but we weren't told about any specials or half price drinks so I don't know what they consider happy hour. We ate at the restaurant one night.The server that was there was very friendly. The food was reasonably priced and was okay. They only offer coffee for a short time in the morning. It was just another thing that is usually offered all day at other hotels, but not here. The bed was comfortable and overall the room was clean. we won't stay here again.
Frequently Asked Questions About Hilton Garden Inn Memphis/Wolfchase Galleria
What are the check-in and check-out times at Hilton Garden Inn Memphis/Wolfchase Galleria?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Does the Hilton Garden Inn Memphis/Wolfchase Galleria offer free WiFi to guests?
Yes, complimentary WiFi is available throughout the hotel, including public areas.
Are pets allowed at the Hilton Garden Inn Memphis/Wolfchase Galleria?
Yes, both cats and dogs are welcome to stay at the hotel.
What types of meals and dining options are available at the hotel?
The hotel has one restaurant serving breakfast and dinner with American favorites, a bar, room service, and a 24/7 Pavilion Pantry with snacks and drinks.
Is parking available at Hilton Garden Inn Memphis/Wolfchase Galleria, and is there a cost?
Yes, self-parking is available on-site and is free of charge for guests.
What recreational amenities does the Hilton Garden Inn Memphis/Wolfchase Galleria offer?
The hotel features a sparkling indoor saltwater pool, a 24-hour complimentary fitness center with Precor equipment, a game room, and an outdoor patio with a fire pit.
Is the Hilton Garden Inn Memphis/Wolfchase Galleria accessible to guests with mobility needs?
Yes, the hotel offers accessible parking, elevators, and is mobility accessible to accommodate guests with disabilities.
What nearby shopping options are accessible from Hilton Garden Inn Memphis/Wolfchase Galleria?
Guests can easily visit Wolfchase Galleria Mall nearby, as well as stores like Gordmans, Kohl's, Sephora at Kohl's, Ulta Beauty, and IKEA for a variety of shopping and beauty products.
Are there other hotels near Hilton Garden Inn Memphis/Wolfchase Galleria for alternative lodging options?
Yes, TownePlace Suites by Marriott Memphis Cordova and Microtel Inn & Suites by Wyndham Cordova/Memphis/By Wolfchas are nearby hotels guests might consider.
What local attractions and entertainment venues can guests visit near the Hilton Garden Inn Memphis/Wolfchase Galleria?
Guests can explore iconic Memphis attractions such as Beale Street, FedExForum, AutoZone Park, and Graceland, all within a short drive from the hotel.