Business Details
About
Hotel
The Hampton Inn Memphis/Collierville hotel is located in historic Collierville, Tennessee, a town with residential atmosphere and convenient proximity to Memphis, Tennessee. The Hampton Inn Collierville hotel is surrounded by sit-down restaurants and fast food. Within 2 miles of this Collierville hotel, guests can dine at Anna's Steakhouse, Backyard Burger or the Great Wall of China. We are 1 mile from FedEx Technology Campus and 3 miles from the Carrier Corporation. Graceland, the Memphis Zoo, Beale Street and the Pyramid are all within 15 to 20 minutes from the Hampton Inn hotel in the Memphis, Tennessee area, as well as the new Autozone Ballpark.
The Hampton Inn Memphis/Collierville hotel features a wonderful complimentary On the House hot breakfast buffet in our lovely lobby, complimentary high-speed internet access, an outdoor pool with patio, a 25'' TV with cable and an exercise facility. This Collierville hotel also offers connecting rooms, cribs, hair dryers and irons. Laundry/valet services, meeting/banquet facilities, audio/visual equipment and rollaway beds are available at the Memphis, Tennessee area Hampton Inn hotel for a nominal fee.
We love having you here at the Hampton Inn Memphis/Collierville hotel in Tennessee.
Location
Hampton Inn Memphis/Collierville
1280 West Poplar Avenue, Collierville, TN
38017, United States
Hours
Reviews
4.3
682 reviews
5 stars
383
4 stars
177
3 stars
70
2 stars
24
1 star
28
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received numerous accolades for their friendliness and helpfulness, with specific mentions of individual employees who went above and beyond.
Breakfast Quality
While many guests enjoyed the breakfast variety, some expressed disappointment with the quality and availability of certain items.
Noise Issues
Several reviews mentioned noise disturbances from trains and thin walls, impacting the overall comfort of the stay.
Room Comfort
Guests generally found the beds comfortable, although some noted that the pillows and room furnishings were outdated.
- KKKyle KozmaNov 15, 20254.0It's ok...little expensive
- BDBrett DeatonNov 2, 20255.0Had to come here last minute after our reservation next door turned out to be a nightmare. They had a room available that was exactly what we need with no hassle at all. We were nothing but pleased with our stay.
- KCKeith CarothersNov 1, 20251.0⭐ 1-Star Google Review — For Discriminating Against My Disability and the Need for My Service Animal I would give zero stars if possible. This Hilton-brand property blatantly violated my ADA rights by refusing to follow federal law regarding my service dog. Under the ADA, hotels are not allowed to require forms, paperwork, or proof of certification for a trained service animal. They can only ask two questions — yet this location insisted I fill out a “pet declaration form” and treated my service animal as a pet, even after I explained the law and showed clear identification voluntarily. I reported the incident to Hilton corporate and later to the U.S. Department of Justice. Hilton has never taken accountability or issued a proper apology. Their staff lacked both training and compassion, and the experience was humiliating and frustrating. I’ve since switched to Marriott, where my service dog and I are treated with respect and professionalism every single time. Marriott understood the ADA immediately — no paperwork, no debate, just courtesy and compliance. If you travel with a service animal, avoid this hotel. Hilton may advertise accessibility, but this experience proved that at least this location doesn’t understand or follow the law.
- ATAmy TeschOct 30, 20251.0Used points and was given the worst room in the hotel...I refused to even use their shower...getting the worst room in a hotel seems to be a trend when using points versus paying....uggg
- KFKELLY FougerousseOct 12, 20255.0Our stay was very comfortable. I base a lot on a comfortable bed and a variety of breakfast options. Both were wonderful. They staff was friendly. Everything seemed very clean.
Frequently Asked Questions About Hampton Inn Memphis/Collierville
What are the check-in and check-out times at Hampton Inn Memphis/Collierville?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hampton Inn Memphis/Collierville.
Does Hampton Inn Memphis/Collierville offer free breakfast?
Yes, the hotel offers a complimentary On the House hot breakfast buffet.
Is Hampton Inn Memphis/Collierville pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
What fitness facilities are available at Hampton Inn Memphis/Collierville?
The hotel features a fitness center with equipment including an elliptical machine and treadmill, available for free.
Does Hampton Inn Memphis/Collierville provide free Wi-Fi to guests?
Yes, complimentary high-speed Wi-Fi is available in public areas and there is a public internet terminal as well.
Are there accessibility features at Hampton Inn Memphis/Collierville?
Yes, the hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Is parking available at the hotel and is there a fee?
Self-parking is available for free at Hampton Inn Memphis/Collierville.
What nearby dining options can guests of Hampton Inn Memphis/Collierville enjoy?
Guests can dine within 2 miles at places like Anna's Steakhouse, Backyard Burger, and the Great Wall of China for a variety of sit-down and fast food options.
What nearby attractions are close to Hampton Inn Memphis/Collierville that guests can visit?
Popular nearby attractions include Graceland, the Memphis Zoo, Beale Street, the Pyramid, and the AutoZone Ballpark, all within 15 to 20 minutes from the hotel.
Are there other hotels near Hampton Inn Memphis/Collierville for additional accommodation options?
Nearby hotels include Hampton by Hilton, Days Inn & Suites by Wyndham Collierville Germantown Area, and Days Inn and Suites.