Business Details
About
Hotel
Welcome to our Tru by Hilton Chattanooga/Hamilton Place hotel. Conveniently located off I-75, we're situated between Chattanooga’s downtown attractions and the Chattanooga Metropolitan Airport: as well as just minutes from the Hamilton Place Mall and major corporations including Coca-Cola, Cigna, Amazon and Volkswagen. We offer free WiFi, cozy guest rooms featuring spacious bathrooms, microwaves and refrigerators.
You will love waking up to our complimentary "Build Your Own" breakfast with 30 sweet and savory toppings to customize your bagel, donut, yogurt or oatmeal. For fun snacks, we also offer single-serve wine, beer, and a light meal in the go 24/7 in our market located at the front desk, also known as the Command Center.
Location
Tru by Hilton Chattanooga Hamilton Place
7008 Shallowford Rd, Chattanooga, TN
37421, United States
Hours
Reviews
4.1
715 reviews
5 stars
395
4 stars
144
3 stars
66
2 stars
42
1 star
68
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and accommodating during their stay.
Cleanliness
While some guests reported clean rooms, others noted issues with cleanliness, including dirty bathrooms and unkempt common areas.
Breakfast Quality
The breakfast received mixed reviews; some enjoyed the variety, while others found it lacking or poorly stocked.
Room Comfort
Several guests found the beds uncomfortable, with complaints about hard mattresses and inadequate bedding.
Noise Levels
Multiple reviews mentioned noise disturbances from other guests and traffic, affecting the overall comfort of the stay.
- U_User _2 days ago2.0Shity hotel for max one night
- RFRachel Fronczak2 days ago1.0Location is great. Tons of food options and gas. The room was basic. I was either freezing or sweating my butt off. Everyone around us was loud until about 10:30 pm. But all night we heard a beep low battery from some detector in another room. The beds were alright but the sheet kept coming off the corner. It’s a great place to stay if you don’t mind the noise.
- KWkilsy medina weffer3 days ago2.0The cleanliness of the room was not at an acceptable level, the bathroom smelled so bad that I avoided it as much as I could. The only reason I gave 2 stars because of the staff and the breakfast, even tho it wasn’t impressive, the breakfast was good.
- DHDalton Hollingsworth3 days ago1.0Do not stay here if you want peace and quiet. You can hear every single thing everyone around you is doing. The place is in a bad area. The hotel you can tell was a run down junker and got bought out by tru. But definitely if do not i repeat do not waste your money on a terrible hotel
- RTRobin Applegate TaylorNov 9, 20253.0We were given a room that two other people had checked out of as we checked out of it too due to the extremely loud heater . But when we first arrived we noticed that the toilet had been used and not flushed. Desk help acted shocked ,maid service arrived to the room immediately to clean the toilet then offered a new room several times . We turned the offer down until the heater left us no choice. BUT the maid cleaning the toilet was blamed for not cleaning the room properly! No, no . It was knowing the room had complaints but still trying to fill it ! The maid was amazing do better 😔. Next to build such a wonderful hotel , serve treats and breakfast, very clean . WHY put such uncomfortable cheap mattresses in the rooms? Why?
Frequently Asked Questions About Tru by Hilton Chattanooga Hamilton Place
What are the check-in and check-out times at Tru by Hilton Chattanooga Hamilton Place?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does the hotel offer free WiFi?
Yes, free WiFi is available in public areas along with a public internet terminal.
Are pets allowed at Tru by Hilton Chattanooga Hamilton Place?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at the hotel?
Yes, self-parking is available for free.
Does the hotel provide accessible facilities for guests with mobility needs?
Yes, the hotel features accessible parking, elevators, and pool facilities, and is mobility accessible.
Is breakfast included during the stay?
Yes, a complimentary "Build Your Own" breakfast with various sweet and savory toppings is provided for free.
Is there a fitness center available at Tru by Hilton Chattanooga Hamilton Place?
Yes, the hotel has a fitness center available for free.
What dining options are available near the hotel?
Nearby dining options include Waffle House for breakfast and brunch, Blue Moose Burgers & Wings for American fare, Texas Roadhouse for steakhouse dishes, and Wendy's for fast food.
What nearby hotels are close to Tru by Hilton Chattanooga Hamilton Place for additional accommodation options?
Nearby hotels include Red Roof Inn Chattanooga Airport, Staybridge Suites Chattanooga-Hamilton Place, Homewood Suites by Hilton Chattanooga-Hamilton Place, Red Roof Inn Chattanooga - Hamilton Place, La Quinta Inn Chattanooga / Hamilton Place, and Staybridge Suites.
What nearby healthcare facilities are available for guests?
Nearby healthcare options include EYEAR OPTICAL INC and Eyear Optical for eye care, Tamara Martin, DPM for podiatry services, Hamilton Pediatrics for pediatric care, John Gracy (orthopedist), Galen Medical Group pharmacy and doctor services, Powell Denise C counseling and mental health center, Low Cost Bankruptcy Center of Chattanooga for legal services, and active care chiropractic Shallowford Rd along with Total Health Chiropractic for chiropractic care.