Business Details
About
Hotel
The Hilton Garden Inn Chattanooga/Hamilton Place hotel is conveniently located off of Interstate 75 at exit 5. Nestled perfectly between the Downtown Chattanooga attractions and the Chattanooga Metropolitan Airport, the hotel is ready to help you relax and enjoy your vacation or corporate venture. Hamilton Place Mall, Tennessee's largest shopping experience, is only a few blocks away and is surrounded by over 100 restaurants. The hotel is centrally located to several corporations and is the perfect home away from home during your business travel needs.
We have a modern lobby and 112 spacious guest rooms. Our standard guest room amenities include microwave, coffee maker, refrigerator, hairdryer, iron, and ironing board. We also invite you to relax and enjoy these above and beyond ordinary amenities in each guest room such as free WiFi, flat screen TV, spacious work desk with chair, and a small safe.
The hotel has 1,950 sq. ft. of flexible meeting and banquet facilities available, as well as a 240 sq. ft. boardroom. From a wide range of audio-visual equipment to amazing in-house catering, we will make your corporate meeting or banquet an event to remember.
The hotel offers several additional amenities for you to enjoy. These amenities include an indoor pool, three outdoor patios, a 24-hour Business Center with remote printing, a state-of-the-art Precor Fitness Center, and a 24-hour Pavilion Pantry for you to purchase a late night snack or a last minute item that you may have forgotten. Enjoy southern hospitality at its best in our Season's Local Fare and Spirits each morning for breakfast or in the evenings for dinner and a drink.
***** Everything. Right where you need it. *****
Location
Hilton Garden Inn Chattanooga/Hamilton Place
2343 Shallowford Village Drive, Chattanooga, TN
37421, United States
Hours
Reviews
4.4
1,189 reviews
5 stars
739
4 stars
276
3 stars
103
2 stars
36
1 star
35
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer service experiences varied, with some staff being friendly and helpful, while others were reported as rude or unprofessional.
Room Cleanliness
Many guests noted that rooms were clean, but there were also complaints about dirty floors and unmaintained areas.
Comfort Issues
Several reviews mentioned uncomfortable beds and pillows, with some guests expressing dissatisfaction with the overall comfort of the rooms.
Breakfast Experience
Guests were frustrated by the lack of free breakfast and the high cost of breakfast options, which were not included in the room rate.
Amenities and Maintenance
Issues with amenities such as the pool being closed and maintenance problems in rooms were frequently mentioned.
- MWMadi White4 days ago4.0The first thing we noticed when we watched in the lobby was that it smelled really good. The room was great. It was clean and the bed was pretty comfortable. My only complaint was the water pressure. It’s terrible in the shower. We checked in with Anna and she was absolutely incredible! She was so friendly and welcoming. I would come back and stay again just because of her.
- MTMary Teeter6 days ago3.0It was okay but a little pricey for no a place with no free continental breakfast.
- BHBlast HardcheeseOct 27, 20252.0The staff were very nice and great! The rooms need serious help, however. The floors were dirty. Lots of crumbs and debris crunching under my feet and even some left over crumbs on the desk as well. I wish I had checked more closely when I checked in and quickly dropped off my luggage before going out for the day and not returning until late at night. Didnt think I would need to given the usual Hilton standards I've previously experienced elsewhere. The bed was pretty saggy in the middle and sits too low to the ground. The pillows were nothing more than air filled cases that collapsed the minute you placed your head on them. Extremely uncomfortable and unsettling stay. Now knowing how unmaintained and poor these rooms are, I would not have paid anywhere near their absurd price for one night.
- BMBass MasseyOct 20, 20251.0We stayed at this property on October 10th 2025 in room 420. I did nit get much sleep as I woke up around midnight with bites around my elbow and my arm on fire. I tried to get back to sleep then woke up again with bites on my shoulder. Overall I ended up with 6 welts , 3 on my shoulder & 3 on my elbow . I would avoid this property, especially this room. Management failed to follow up with the complaint and basically called us liars.
- JCJar CarrollOct 18, 20255.0If you are coming into Chattanooga, this is the place to stay. When I get here the room I booked wasn’t to Lorenzo satisfaction for a guest. rather have me waiting he put me in another room and accommodated me for the inconvenience. The next day he coordinated with Tamaya to have the room done and they got it done well before. I got off. There was NO INCONVENIENCE, they were polite, understanding and about their business! I won’t even look elsewhere when I come in town! This has been super pleasant! BOOK HERE!
Frequently Asked Questions About Hilton Garden Inn Chattanooga/Hamilton Place
What accessibility features does Hilton Garden Inn Chattanooga/Hamilton Place offer?
The hotel offers accessible parking and an accessible elevator for guests with mobility needs.
Is breakfast available at Hilton Garden Inn Chattanooga/Hamilton Place?
Yes, breakfast is available at the hotel.
Does Hilton Garden Inn Chattanooga/Hamilton Place provide free WiFi?
Yes, free WiFi is available in public areas, and there is also a public internet terminal.
Are pets allowed at Hilton Garden Inn Chattanooga/Hamilton Place?
Yes, both cats and dogs are allowed as pets are welcome.
What are the check-in and check-out times at Hilton Garden Inn Chattanooga/Hamilton Place?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hilton Garden Inn Chattanooga/Hamilton Place have an indoor pool and fitness center?
Yes, the hotel features one indoor pool and a free state-of-the-art Precor fitness center.
Is parking available and is there an electric vehicle charging station near Hilton Garden Inn Chattanooga/Hamilton Place?
Yes, free self-parking is available at the hotel. Additionally, there is an EVgo Car Charging Station nearby for electric vehicle charging.
What dining options are available near Hilton Garden Inn Chattanooga/Hamilton Place?
Nearby dining options include the Brass Hat bar, Volcano Crab & Bar seafood and American restaurant, Applebee's Grill + Bar, and Cracker Barrel Old Country Store for breakfast and southern cuisine.
Are there any attractions near Hilton Garden Inn Chattanooga/Hamilton Place worth visiting?
Yes, guests can visit The Aquarium Chattanooga and The Lost Sea park, both offering great entertainment and outdoor activities.
How can guests travel to and from Hilton Garden Inn Chattanooga/Hamilton Place using local transportation?
The hotel offers a local shuttle service, and nearby hotels and attractions make it convenient for guests to explore the area including easy access to Downtown Chattanooga and Hamilton Place Mall.