Hampton Inn Chattanooga West/Lookout Mountain

4.5
1331 reviews

About

HotelHampton Inn
The warm and welcoming Hampton Inn Chattanooga West/Lookout Mountain hotel, TN, is located close to Interstate 24, only 5 miles from bustling Downtown Chattanooga. Enjoy the many attractions of Lookout Mountain: trek through the natural wonders of Rock City, visit Ruby Falls - America's deepest cave and largest underground waterfall accessible to the public and take a thrilling ride on the World’s steepest passenger railway, Incline Railway. The nearby Tennessee Aquarium has been voted by locals and visitors alike as one of Chattanooga’s top attractions. Stay connected with free WiFi at the spacious work area, or watch cable on the 32-inch TV as you relax on the clean and fresh Hampton bed in your comfortable and cozy guest room. Start your day right with Hampton’s free hot breakfast or if you’re in a rush, just grab a free Hampton’s On the Run™ Breakfast Bag, available Monday through Friday. Host a meeting in one of our modern conference rooms and stay connected with the free, 24-hour business center. Enjoy views of Lookout Mountain as you swim in the indoor or outdoor pool, or work out in the 24-hour fitness center. There’s always free tea and coffee in the welcoming lobby, and a friendly face should you need some advice on what to see and do while you’re in town. Friendly service, clean rooms, comfortable surroundings every time. If you’re not satisfied, we don’t expect you to pay. That’s our commitment and your guarantee. That’s 100% Hampton.

Location

Hampton Inn Chattanooga West/Lookout Mountain
74 Starview Lane, Chattanooga, TN
37419, United States

Hours

Reviews

4.5
1,331 reviews
5 stars
894
4 stars
288
3 stars
77
2 stars
28
1 star
44

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests praised the cleanliness of the rooms, several reviews highlighted issues with dirty bathrooms and uncleaned areas.

Staff Service

The staff received consistent positive feedback for being friendly, helpful, and accommodating, although there were a few reports of unhelpful front desk interactions.

Breakfast Quality

The breakfast was generally well-received, with many guests enjoying the variety and quality, though some noted inconsistencies and limited options.

Room Comfort

Guests appreciated the spaciousness and comfort of the rooms, but there were complaints about uncomfortable beds and issues with air conditioning.

Location

The hotel’s location was frequently praised for its proximity to attractions like Ruby Falls and Rock City, along with beautiful mountain views.
  • DP
    Dineshkant Parikh
    6 days ago
    5.0
    Great location, Rock City and Ruby Falls just about 10-15 minutes drive and downtown also about 15 minutes drive. Several restaurants, Walmart and gas stations les than 5 minutes. Quiet, safe area. Quiet, comfortable room, good amenities, friendly, helpful staff. Good breakfast and plenty of free parking. No Safe box in the room. Air-condition/heating worked well. Clean bathroom and room. Nice fitness room and indoor swimming pool. Will stay here in future.
  • SM
    Sabrina Maddox
    Jan 2, 2026
    1.0
    It’s 2:30am and I’m still in my hotel room at the time of writing this review. I’m extremely disappointed in how staff handled the issue of the AC not working in our room. My husband went and spoke with the front desk attendant who assured him it would turn on after a while. So we went to dinner and came back: the AC still not working. My husband goes to the front desk a second time. The same attendant says he has remotely handled the issue and assures us it’s taken care of. I woke up at 12:30 to a stale, hot room with the AC silent even though we had set the fan on a continuous setting. I’m now sitting in bed stewing over the fact that our AC is broken and we were never offered a new room or portable fan or anything. Very disappointed.
  • ST
    Seppuku Tiger
    Dec 22, 2025
    5.0
    Very nice rooms clean and quiet. Has a smokers lounge and a decent weight room. Only issue is the laundry is quarters only.
  • SK
    Stefan K
    Dec 15, 2025
    4.0
    Room was clean, breakfast was good, and location was in a great spot near attractions. When I arrived at the hotel, there was nobody behind the desk. I waited for 5 minutes and still nobody showed up. Lucky for me I travel quite a bit and know how to use the app to check myself in. If this didn't work or if I didn't understand how it would have been rather unfortunate.
  • PW
    peyton webb
    Dec 5, 2025
    5.0
    In town for a vacation, it was a smooth check in, the breakfast was good. The staff was very friendly and were helpful with any questions I had. My room was adorable. I will be staying here again on my next trip!

Frequently Asked Questions About Hampton Inn Chattanooga West/Lookout Mountain

What amenities are available for guests at Hampton Inn Chattanooga West/Lookout Mountain?

Guests can enjoy free WiFi, free breakfast, indoor and outdoor pools, a fitness center, a 24-hour business center, self-service laundry, and digital guest room keys.

Is Hampton Inn Chattanooga West/Lookout Mountain pet-friendly?

Yes, the hotel welcomes both dogs and cats, making it a pet-friendly accommodation.