Business Details
About
Hotel
Stay in the heart of downtown Chattanooga at the Doubletree by Hilton Hotel Chattanooga Downtown. Our welcoming hotel is surrounded by shops and restaurants, and steps from the Tennessee River and riverfront attractions. The Chattanooga Convention Center is within walking distance, and Chattanooga Municipal Airport (CHA) is just 20 minutes away. Our hotel boasts complimentary wired and wireless internet access throughout, including guest rooms and suites. Dine on bistro-style dishes at ELEVEN, plunge into the pool or enjoy an invigorating workout at the fitness center. With a downtown location and 11,000 sq. ft. of meeting space, our contemporary hotel is ideal for events. Select from a range of meeting rooms and enjoy assistance from a specialist events team. Host a conference, function or wedding in our elegant ballroom seating up to 350 guests. For a business meeting, the hotel boasts the latest A/V equipment, a 24-hour business center and high-speed internet access.
Location
DoubleTree by Hilton Hotel Chattanooga Downtown
407 Chestnut Street, Chattanooga, TN
37402, United States
Hours
Reviews
4.3
1,758 reviews
5 stars
1,023
4 stars
422
3 stars
156
2 stars
74
1 star
83
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff received mixed reviews; while many praised their friendliness and helpfulness, others reported rude or unhelpful interactions.
Cleanliness Issues
Numerous guests reported cleanliness problems in their rooms, including dirty linens, mold, and unclean bathrooms.
Room Quality
Rooms were often described as outdated and in need of renovation, with issues such as stained carpets and uncomfortable beds.
Location Benefits
The hotel’s downtown location was frequently highlighted as a major advantage, providing easy access to restaurants and attractions.
Dining Experience
The on-site restaurant received mixed feedback, with some enjoying the food while others found it overpriced and of poor quality.
- DLDancing Unicorn Lady1 day ago4.0Location is In the heart of downtown Chattanooga. Close proximity to fine dining (walking distance). Oatmeal chocolate chip cookies are yummy! We were allowed to check in 2 hours early with no additional charge. The acoustics in the shower is great.
- KAKristie Ang3 days ago4.0We had a great stay at the DoubleTree Downtown Chattanooga. The location can’t be beat—walking distance to the riverfront, top attractions, and plenty of great restaurants. The lobby and lounge area are warm and inviting, and of course the fresh-baked chocolate chip cookies are a highlight every time. The pool and gym are well kept, and the hotel restaurant and catering team are fantastic. The rooms are on the smaller side, beds are a bit too stiff for my back, and the elevators are definitely showing their age, but we know renovations are planned for this year and are excited to see the updates. Overall, a comfortable stay in a perfect downtown spot.
- EMEmily MitchellNov 18, 20253.0Wallpaper dealing off wall. Could use some microwaves in rooms as well as freezers in fridge, for those who spend their days traveling and would prefer to stay in their room.
- MIMaple Leaf Assets Inc.Nov 16, 20251.0Folks I do not like to leave a bad review. I have to so others know what they are getting into here at Double Tree. First of all the staff was very friendly and we moved our room because of the elevator making a terrible noise we could hear through the walls of our room. The lady at the front desk was very helpful. The problem was cleanliness or complete lack of it. The room was filthy, especially the bathroom. They do not mop the bathroom floors. When you exit the shower, mud prints are left on the bathroom floors from our bare feet. During the three days we spent here, the bathroom floors we never mopped once. The same dirty footprints were left on the tile the whole time. Bathroom sinks were never wiped clean. The carpets had debris and fingernails during the entire stay. I understand the rooms are outdated but good lord, you still have to clean the rooms. As a business owner I would be all over this issue if it was my hotel. I pray the ownership takes these issues seriously and works to correct the cleanliness problem. I do not want to see any business suffer and I sincerely hope they can improve. I have attached some pictures, one showing the muddy footprint on the bathroom floor. Another was a nail on the floor that was left there for 3 days.
- NCNury Castillo CrawfordNov 10, 20255.0Over the top amazing staff!!! You have to stay here. Location is convenient, STAFF IS AMAZING! Rooms and service are great too.
Frequently Asked Questions About DoubleTree by Hilton Hotel Chattanooga Downtown
What types of pets are allowed at DoubleTree by Hilton Hotel Chattanooga Downtown?
Both cats and dogs are welcome at the hotel, making it a pet-friendly accommodation.
Does the hotel provide accessible facilities for guests with mobility needs?
Yes, the hotel offers accessible parking and elevators to accommodate guests with mobility requirements.
What dining options are available at the hotel?
The hotel features three restaurants, including ELEVEN, offering bistro-style dishes, and a bar for beverages and socializing.
Is there free Wi-Fi available throughout the hotel?
Yes, complimentary wired and wireless internet access is available in all guest rooms, suites, and public areas.
What are the check-in and check-out times at the hotel?
Guests can check in starting at 4:00 PM and should check out by 11:00 AM.
Are there fitness and recreational facilities available on-site?
Yes, the hotel has a free fitness center and an outdoor pool for guest use.
Does DoubleTree by Hilton Hotel Chattanooga Downtown provide parking options?
Yes, the hotel offers both self-parking and valet parking services for guests.
Is housekeeping available during a guest's stay?
Housekeeping services are available to all guests during their stay.
What nearby dining options can I explore around the hotel?
Nearby you can find Seasons Restaurant and Rodizio Grill, offering diverse dining experiences close to the hotel.
Are there any entertainment or cultural attractions near the hotel?
Yes, Chattacon is a nearby theatre and arts venue that guests might enjoy visiting during their stay.
What transportation or rental services are available nearby?
Guests can explore the Chattanooga Carriage Company for transportation and ChattaScooter for scooter rentals nearby.