The Hampton Inn Nashville I-24 Hickory Hollow is conveniently located 12 miles from downtown Nashville and 9 miles from the Nashville International Airport. Our hotel features complimentary high-speed internet access in all guest rooms and the lobby. Guests enjoy a free hot breakfast buffet, fitness facility, newly updated business center and a seasonal outdoor pool. Extra amenity's include on-site laundry, valet laundry, and HBO access in the guest rooms.
Many customers reported issues with cleanliness, including dirty rooms, mold, and unpleasant odors.
Service Quality
Customer service received mixed reviews; while some praised staff like Vicky for being helpful, others noted poor service and unresponsive front desk staff.
Facilities Condition
The hotel is described as outdated and in need of repairs, with complaints about broken amenities and general disrepair.
Breakfast Experience
Breakfast offerings were inconsistent, with some guests enjoying the selection while others reported shortages and poor quality.
Location Concerns
The hotel's location was criticized for being in a rundown area with safety concerns, including reports of vehicle break-ins.
RG
Rohit Gupta
Jan 2, 2026
1.0
One of the worst hotel stays I’ve had. As a Hilton member, I checked in through the app, but the digital key did not work at all. We arrived around 2:30 AM, and instead of going straight to bed, I had to stand at the front desk to get physical keys made for both rooms.
When we finally got into the room, there was no soap whatsoever. I had to walk back to the front desk again just to get basic toiletries. There was no lotion, the carpet was filthy, and the bathroom door doesn’t even lock. Basic cleanliness and maintenance were clearly ignored.
This place is poorly managed and absolutely not what you expect from a Hilton-branded property. I would strongly advise avoiding this hotel.
AD
Ann Duhaney
Dec 31, 2025
5.0
Very good Mr Patel excellent host
LC
LaShawnta Caldwell
Dec 27, 2025
5.0
I come too Nashville often and I’ve stayed at another Hampton Inn several times before I started coming too this location. I will say staff is super friendly, rooms are big enough for my stay and are clean. Some things could use a bit updating but this is my favorite Hampton Inn too visit.Breakfast is included and they have a many of choices which I mostly eat the waffles only. Coffee could be a little stronger but my overall experience is this hotel is much better and close too lots of places. Thank you
AH
Alex Ho
Dec 21, 2025
2.0
I don't recommend. Room is dirty, the bathroom sink has a crack running through the sink. The bathtub has visible black mold throughout.
JS
Jc Silva
Dec 20, 2025
4.0
Quiet and ok place. Hallway carpet needs maintenance. Our shower door didn't close completely. Breakfast is ok.
Frequently Asked Questions About Hampton Inn Nashville-I-24 Hickory Hollow
What types of parking are available at Hampton Inn Nashville-I-24 Hickory Hollow?
The hotel offers free self-parking with accessible parking spaces available.
Is Hampton Inn Nashville-I-24 Hickory Hollow accessible for guests with mobility challenges?
Yes, there is an accessible elevator and accessible pool available to accommodate guests with mobility challenges.
Does Hampton Inn Nashville-I-24 Hickory Hollow provide free breakfast?
Yes, guests enjoy a free hot breakfast buffet featuring buffet breakfast options.
Are pets allowed at Hampton Inn Nashville-I-24 Hickory Hollow?
Yes, both dogs and cats are welcome at the hotel.
What fitness facilities are available on site?
The hotel features a free fitness center with equipment such as elliptical machines and free weights.
Is there Wi-Fi available for guests?
Yes, complimentary Wi-Fi is available in all guest rooms and public areas including a public internet terminal.
Are there any eco-friendly initiatives at the hotel?
The hotel holds ISO14001, ISO50001, and Hilton LightStay certifications and participates in programs including energy conservation, food waste reduction, recycling, and responsible purchasing policies.
What nearby eateries can guests visit near Hampton Inn Nashville-I-24 Hickory Hollow?
Guests can enjoy nearby dining at Wendy's, The Original Memphis Wings, TashTea Cafe, and Juicy Seafood, all within close proximity.
Where can guests rent cars or find gas stations near the hotel?
Enterprise Rent-A-Car offers car rentals nearby, and guests can find gas stations such as Exxon & Mobil Stations and Shell Gas Station close to the hotel.
Which local shops and stores are near Hampton Inn Nashville-I-24 Hickory Hollow for guests to visit?
Nearby shopping options include T.J. Maxx, Dollar Tree, Once Upon A Child (children's clothing store), Kabul Halal Market, Baghdad Market, and Al Madina International Market for groceries and more.