Business Details
About
HotelTru by Hilton
Hello and welcome to the new Tru by Hilton Rapid City Rushmore. Stay close to shops, eats and fun just off I-90 in Rapid City. Explore Badlands National Park, Crazy Horse Memorial and Mount Rushmore, all within an hour of our hotel. Kick back in our efficiently designed guest rooms with a great bed, large HDTV and big bathroom with lots of light and counter space.
Wake up each day and enjoy the free ‘Top It’ breakfast bar, with a mix of sweet and savory toppings for bagels, waffle boats, eggs and more. Indulge or go healthy: it’s your choice! When cravings hit, grab a snack, local treat or single-serve wine and beer from our 24-hour Eat. & Sip. market.
Our spacious lobby features space to work, play, eat and relax. Veg with a book, get work done from the semi-private alcoves or play games with friends. Hot, fresh coffee, tea and hot chocolate is always available in the lobby, and you can jazz up your cup with flavored syrups. Take a dip in our pool with two-story waterslide, exercise in our fitness center and relax on the patio by the firepit.
Affordable travel now comes with unexpected things – like certainty.
Location
Hours
Reviews
4.2
695 reviews
5 stars
413
4 stars
132
3 stars
54
2 stars
35
1 star
61
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including dirty rooms, hair on bedding, and unclean bathrooms.
Staff Performance
While some guests praised the friendly and helpful staff, others reported poor customer service experiences, particularly at check-in.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the options while others found it lacking in quality and variety.
Room Size and Amenities
Guests noted that rooms were often small and lacked basic amenities like coffee makers and microwaves, which affected their overall comfort.
Location and Value
The hotel was generally praised for its convenient location and competitive pricing, making it a good option for travelers.
- JSJustin Strait6 days ago3.0Not relaxing at all. The hotel tries to be a modern but made the mistake of putting hard floors in the rooms. For two nights I couldn't get any rest because it sounded like the room above me was constantly stomping around. The breakfast was mediocre, bland and during my trip the pancake maker was out of order. They also apparently have recurring problems with their computers. At check-in I had to wait over 20 minutes because the system couldn't make keys and they didn't have any of their emergency pre-mades for my room. They had to call for help and even ended up resetting the whole thing (again). One positive was that they had USB connections in all the outlets for charging. Staff was nice enough but I would not stay here again.
- SBSarah BoxerJan 2, 20265.0Tara was amazing!
- RKRich KiserDec 27, 20254.0The hotel was very nice. The room was very nice a bit small but nice. The breakfast was simple and pretty tasty.
- HWHarry WilsonDec 17, 20252.0Comparable to Motel 6
- GWGreg WNov 26, 20254.0We've stayed here numerous times and have had a good experience overall. We did notice the overall cleanliness of the halls and room to be less than usual. We've enjoyed the breakfast and friendly staff.
Frequently Asked Questions About Tru by Hilton Rapid City Rushmore
What are the check-in and check-out times at Tru by Hilton Rapid City Rushmore?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does Tru by Hilton Rapid City Rushmore offer free breakfast?
Yes, a free breakfast with a variety of sweet and savory toppings is available.
Is parking available at the hotel?
Yes, free self-parking is available for guests.
Are pets allowed at Tru by Hilton Rapid City Rushmore?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does the hotel have?
The hotel offers accessible parking, accessible elevators, and is mobility accessible.
Is the hotel environmentally friendly?
Yes, it has certifications like ISO14001 and ISO50001, uses eco-friendly toiletries, and has energy conservation programs.
What amenities are available on-site for guests?
Guests can enjoy a free fitness center, an indoor pool, a game room, a convenience store, and 24-hour front desk service.
Is Wi-Fi available at the hotel and is it free?
Yes, free Wi-Fi is available in public areas and there are public internet terminals.
Which nearby restaurants can I visit while staying at the hotel?
Nearby dining options include McDonald's, Pizza Ranch, A&W Restaurant, and Millstone Family Restaurant.
What nearby hotels are located close to Tru by Hilton Rapid City Rushmore?
Nearby hotels include Hampton Inn & Suites Rapid City Rushmore, Hampton by Hilton, Travelodge by Wyndham Rapid City/Black Hills, Comfort Inn Rapid City, Travelodge by Wyndham, Days Inn, and Quality Inn & Suites I-90.
Where can guests shop or rent movies near the hotel?
Guests can shop or rent movies at Walmart Rapid City - N Lacrosse St, Walmart Vision & Glasses, Redbox rental kiosks, and local retail stores like Denver Mattress Company.