Business Details
About
HotelHilton
The Hilton Garden Inn-Rapid City is conveniently located just off of I-90, centered in the middle of famous shopping, convenient location and within minutes to many Black Hill attractions such as Mount Rushmore and Crazy Horse monument. South Dakota School of Mines and Technology is within 5 minutes of the hotel. Our full service hotel offers country ambiance and friendly service. Our tastefully-appointed hotel features modern conveniences suited to the savvy business traveler, along with a great location and recreational amenities to please leisure guests. Spacious guestrooms and suites boast a long list of guest amenities, generous work surfaces, luxurious Sweet Dreams Bed Experience, and complimentary high-speed internet access.
Location
Hours
Reviews
4.3
917 reviews
5 stars
533
4 stars
233
3 stars
65
2 stars
25
1 star
61
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Stacy and Tyler going above and beyond.
Cleanliness Issues
Several reviews highlighted problems with room cleanliness, including dirty bathrooms, unmade beds, and stained carpets, indicating a need for improved housekeeping.
Dining Experience
The hotel restaurant received mixed reviews, with many guests reporting slow service and limited food options, suggesting that improvements are needed in this area.
Room Quality
Guests noted that while some rooms were clean and comfortable, others were outdated or had maintenance issues, such as broken fixtures and poor lighting.
Location
The hotel is conveniently located near major highways and amenities, making it a good choice for travelers.
- A2Advo 217Nov 28, 20254.0I visited here for the first time on November 27, 2025. Thank you for waiting for us on Thanks Giving ! They were very kind and helpful.
- TDToby DavisNov 20, 20255.0My Stay at the Hilton in Rapid City was a perfect stop in my cross country trip. Stacy was beyond helpful, spending over an hour helping me try to find a military card reader so I could get some work done with my stop. All around a lovely stay.
- CCCynthia CoutinhoNov 20, 20252.0Not far off the highway. Advertises room service, but does not have. No vegan food options. Room looked out over utility area with no view whatsoever. Maybe this is the Diamond experience now...? Same awful view yesterday in another Hilton Garden Inn. No options on the TV for netflix, must bring your own eternity cable. Toilet paper holder like the ones in parks where they want to limit usage- very hard to unspoool. Beds hard and bedding doesn't fit well so came loose in the night. Just overall a dismal experience. Hilton has changed.
- GJGary Erickson JrNov 18, 20253.0Lobby is clean and looks good. As soon as I got on the second floor musty smell. Room Dirty! If I gotta be honest, management's got to step up there game and make sure their cleaners are doing their job effectively.
- KLKat LytleNov 17, 20255.0We sat at the bar and Wetu served us drinks and our meals. She was super friendly and chatty with us. The steak was very good. We had to fly out super early in the morning. It only took 15 mins to drive to the airport. Thank you Wetu for making our last night in SD a memorable one.
Frequently Asked Questions About Hilton Garden Inn Rapid City
What are the check-in and check-out times at Hilton Garden Inn Rapid City?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hilton Garden Inn Rapid City.
Is parking available at Hilton Garden Inn Rapid City?
Yes, free self parking is available at Hilton Garden Inn Rapid City.
Does Hilton Garden Inn Rapid City offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Are pets allowed at Hilton Garden Inn Rapid City?
Yes, both cats and dogs are welcome at Hilton Garden Inn Rapid City.
Does the hotel have any fitness or recreational facilities?
Yes, Hilton Garden Inn Rapid City offers a free fitness center and has an indoor pool available.
Is there an airport shuttle service available?
Yes, the hotel provides a free airport shuttle service for guests.
What dining options are available at Hilton Garden Inn Rapid City?
The hotel features 2 restaurants, a bar, and offers room service. Breakfast is also available.
Are there any shopping options nearby the hotel?
Yes, guests can visit nearby stores like SEPHORA at Kohl's and Fleet Farm for shopping.
What local attractions can guests visit near Hilton Garden Inn Rapid City?
Guests can explore nearby attractions such as Mount Rushmore, Crazy Horse monument, Libertyland USA amusement park, and Badlands South Dakota national park.
Are there convenient dining spots near Hilton Garden Inn Rapid City?
Yes, nearby dining options include The Garden Grill & Bar, Outback Steakhouse, Boston's Restaurant & Sports Bar, and TGI Fridays.