Hampton Inn Lead

Reviews

• EE

  Emily Eacker

  Jan 4, 2026
  5.0
  I stayed here from 12/31-1/4 and the staff was very friendly and helpful, especially around New Year's. The facilities were very clean and breakfast was a good, standard hotel hot breakfast. We enjoyed sitting in the lobby to play board games in the evening and drink the hot chocolate and tea provided. The fitness center was clean and had nice equipment available. At times the front desk was empty and had a sign to call a number for assistance, but someone was always present when we needed assistance. I will definitely consider staying here again and would recommend it to anyone looking.
• PR

  Phillip Riggs

  Jan 3, 2026
  5.0
  The only complaint was some what I hope were coffee stains on the bed spread. Still, it was great! The bathroom was good with an awesome shower. The hotel was (mostly) clean and modern with a comfortable bed, good TV, and great breakfast!
• PJ

  Pat Jones

  Dec 15, 2025
  5.0
  We had a wonderful experience! Beautiful, clean, comfortable room, great breakfast, superb customer service.
• DL

  David Loftin

  Oct 17, 2025
  5.0
  This was our second hotel of our 9 city trip and were very happy that we chose to stay here. The city of Leads is a gem. Situated between Spearfish Canyon, Deadwood, and Rapid City but with a smaller , quieter hometown feel. We were able to sit and walk outside. The rooms were clean, parking was nice, and the staff was very friendly and helpful. We were given information about the area. Had no issues or anything negative with this stay and will stay again when in the area.
• MM

  Martin M

  Oct 9, 2025
  1.0
  The hotel is well designed and easy to find. The hot breakfast was nice - my only suggestion would be to add bananas and granola. We booked 2 rooms. I love Hilton's digital key innovation - unfortunately, my digital key only worked for 1 of the rooms. Ok, no biggie - we got a physical key for the second room. When we opened the second room we found dead flies on the floor - not 1 or 2, but more than 10. Ten percent of the room has a beige tile floor - the other ninety percent has a very dark carpet. We found the flies on the tile and didn't venture on to the carpeted section - I shudder to think how many were there. The shower had more dead flies and a cockroach. This is completely unacceptable and inexcusable for any hotel, much less for a Hilton. When we reported our findings at the front desk, his response was: “Oh, I'll vacuum those up for you.". We learned later why he was so blase. I had to threaten to cancel both bookings before he finally gave us a different room (much smaller). We stayed 2 nights, and never received even a hint of housekeeping the whole time. Not even 2 minutes to empty garbage cans and replace a few towels. The lack of housekeeping went a long way toward explaining why our second room was so disgustingly filthy, and why the front desk clerk was so blase about it. My wife and I are planning 2 trips to the Black Hills region next year, but we will never consider Hampton Inn for our hotel – never ever again.

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