Home2 Suites by Hilton Rapid City

4.0
1071 reviews

About

HotelExtended Stay Hotel
Welcome to Home2 Suites by Hilton Rapid City, conveniently located off I-90 in the beautiful Black Hills of South Dakota. Our extended-stay hotel is adjacent to the WaTiki Indoor Waterpark Resort, and just 35 minutes from Mount Rushmore and Custer State Park. Here for work? We're near offices for Coca-Cola, Pepsi and the South Dakota Department of Transportation. Feel at home in a fresh and modern suite with an oversized work area, plenty of storage spaces, and movable furniture to arrange as you like. Suites also have a full kitchen with sink, dishwasher, microwave, full-size refrigerator/freezer, toaster, cookware and utensils. Stay connected with free WiFi, and relax on the sofa sleeper watching the 50-inch HDTV. Pack the bowls and leash: Home2 is your pet's home, too.Join us each morning for a free breakfast of hot sandwiches, yogurt, oatmeal and other favorites. We proudly serve Starbucks coffee, and our Home2MKT shop is always open for drinks, snacks and travel items. Check out the 30,000 sq. ft. of fun at WaTiki Indoor Waterpark. Grab a bite at the on-site restaurant. Marcos Pizza or enjoy a beverage at Sliders Bar. Our Rapid City hotel also offers daily room service, a 24-hour business center, and a unique Spin2Cycle fitness/laundry facility, where guests can wash clothes while working out.

Location

Home2 Suites by Hilton Rapid City
621 Watiki Way, Box Elder, SD
57719, United States

Hours

Reviews

4.0
1,071 reviews
5 stars
583
4 stars
214
3 stars
106
2 stars
65
1 star
103

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted concerns about the cleanliness of rooms, including dirty linens, hair, and unclean bathrooms.

Breakfast Quality

Breakfast received mixed reviews, with many customers finding it lacking in quality and variety, while some enjoyed the healthier options.

Staff Service

Customer service experiences varied widely; some guests praised friendly staff, while others reported rudeness and unhelpfulness.

Noise Levels

Several guests complained about noise disturbances from other guests, particularly due to the hotel's proximity to a water park.

Room Amenities

Rooms were generally described as spacious and well-equipped, but issues with maintenance and cleanliness were frequently noted.
  • KS
    kate searls
    Nov 15, 2025
    2.0
    We selected this hotel because we had been on the road for 8 hours and this place is a Hilton product. We were looking for a peaceful, clean place to rest up for the next day’s driving. We were disappointed with our experience there. There were more than three staff people visible, but only one person was doing both answering phones and checking guests in. We, and several other carfuls of people, had to stand there and wait for more than 25 min. By the time she got to us, the check-in person was stressed and impatient with our questions. Once we got in our room, we saw that it had not been cleaned from the previous occupants’ stay. From bits of candy and dirt on the floor to a refrigerator full of somebody’s leftover takeout, to the incredible loud guests above us, we agreed that we will avoid returning here. Please note, if your intention is for your young family to enjoy the massive waterpark shared by three hotels at this location, you might have a more satisfactory experience.
  • KN
    Katie Nehlich
    Oct 24, 2025
    4.0
    This is ideal for ANY family traveling! Hotel connected to the waterpark, restaurant/bar, and arcade! Rooms are spacious with everything you need, even a dishwasher! Breakfast is okay, could use an upgrade. Downside- breakfast is not until 7 and for sports families with 8am games this is not convenient. Second morning we left around 7:10am to head to the fields and there wasn't even coffee ready.
  • BB
    Brandy
    Oct 21, 2025
    4.0
    The room was clean and well appointed, typical of a Home2. Staff was pleasant and the breakfast was better than the usual. However... be aware that it is located next to a water park. We didn't consider that when booking, it was just convenient on our way home through Rapid. There were a LOT of young children in the hotel. Not a problem if you're on the top floor or if you're traveling with young children who have parental oversite. We didn't have either of those and were woken up at 6:30am by 2 or 3 kids running back and forth in the room above ours. It continued until we left. Also, the hotel apparently doesn't enforce that kids be dressed (beyond swim trunks) or wearing footwear in the breakfast buffet area. Consider this review a cautionary tale if you're booking there without children in tow.
  • RK
    Renate Kraft
    Oct 13, 2025
    5.0
    Very nice breakfast with berries, real plates and bowls (porcelain). Loved the cheese 🧀. Thank you
  • AH
    Anna Hardisty
    Sep 28, 2025
    5.0
    I had a great 2 week stay at Home2Suites! The kitchen was well pointed and the room was spacious. Hot plate and grill access were perfect additions- made cooking a breeze! Air conditioning was quiet yet efficient, water pressure was decent, and there was plenty of storage! The counter staff was exceptionally friendly and eager to help with any needs or requests. House keeping did an excellent job. Laundry facility was fast and affordable and breakfast was great! I loved being able to throw together a breakfast sandwich quickly to eat on the way to work. And let's not forget about included admission to WATIKI!! Evenings were never super crowded, which made grabbing a cocktail and taking a few spins around the lazy river a perfect unwind to a long day. Big hot tub too! The bartenders at Sliders were super friendly and didn't skimp on the pour! Food selection was limited, but tasty. I will definitely be staying here again, anytime I come through Rapid City!

Frequently Asked Questions About Home2 Suites by Hilton Rapid City

What types of suites and amenities does Home2 Suites by Hilton Rapid City offer?

Home2 Suites by Hilton Rapid City offers fresh and modern suites with oversized work areas, full kitchens including dishwasher, microwave, and refrigerator/freezer, as well as sofa sleepers and 50-inch HDTVs.

Is breakfast included during my stay at Home2 Suites by Hilton Rapid City?

Yes, a free breakfast is available each morning, featuring hot sandwiches, yogurt, oatmeal, and Starbucks coffee.