Spark by Hilton Sumter

3.0
14 reviews

About

Hotel
Find us off US 378, surrounded by restaurants. Shaw Air Force Base is less than 15 minutes from our hotel. The University of South-Carolina Sumter and the Sumter Opera House are each within five miles. Congaree National Park is only 31 miles, and Columbia and Florence are each under an hour away. Enjoy our complimentary breakfast and fitness center.

Location

Spark by Hilton Sumter
2491 Broad Street, Sumter, SC
29150, United States

Hours

Reviews

3.0
14 reviews
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  • DR
    Dan Romigh
    2 days ago
    1.0
    Currently this is a one star review because the app charged my account 2x and still no room. It's been over an hour with customer support and zero help has been done. Hotel and staff on site are great.
  • CC
    Christal
    Nov 1, 2025
    1.0
    As a dedicated Hilton Diamond member who travels frequently for work, I had an incredibly disappointing and frankly unacceptable stay. After a long day, all I want is a clean, comfortable place to unwind, and this property failed miserably. ​Upon checking into my room, I quickly realized the room had not been properly cleaned before my arrival. The evidence was immediate in the bathroom, which was filthy with stains on the floor and a noticeably dirty shower. ​Further inspection under brighter lights revealed the shocking state of the main room: ​A used vape device left on the floor. ​Pecans scattered across the carpet. ​A Snickers wrapper lying in the room. ​The complete lack of basic hygiene was so concerning that I felt I couldn't even use the bedding. I was forced to drive to a nearby Walmart to purchase a separate comforter just so I could sleep that night. ​Given my exhaustion and the fact that the next available Hilton property was 45 minutes away, I had no choice but to stay. The next morning, I called Hilton directly to express my deep disappointment and to state that I did not have the time or energy to "go back and forth" with a manager on site, as it was evident the staff was aware of the property's condition. ​This hotel is a total trash dump. I will never stay at this location again, and I am extremely upset that Hilton would allow a property to operate at this substandard level. Hilton needs to do better to protect its brand and ensure a minimum level of cleanliness for its guests, especially its loyal members.
  • CR
    Cee Rainey
    Oct 13, 2025
    5.0
    Our stay was a pleasure ..Staff, especially Jessica was very professional, accommodating and helpful . Room is very clean and spacious..surrounding eating places. I'll definitely be back when I'm in town
  • BJ
    Bradley Jones
    Oct 12, 2025
    4.0
    We stopped here for one night to visit Tidal Wave Auto Spa for their charity day. It was a satisfactory place to stay and we had no issues with the room, other than the AC was cauusing water to pool by the unit. There were some nice snacks in the lobby. The pricing wasn't bad. Since we were only here for one night, we didn't spend enough time to experience house keeping and all that. The desk person was responsive, but not overly interested in welcoming us to the hotel.
  • JB
    J B
    Oct 12, 2025
    1.0
    This hotel is absolutely filthy- shower doesn’t drain, hair all over the bathroom floor, paint and caulking is peeling and ceiling tiles are missing/broken. I couldn’t get out of there soon enough

Frequently Asked Questions About Spark by Hilton Sumter

Is breakfast included at Spark by Hilton Sumter?

Yes, Spark by Hilton Sumter offers a complimentary buffet breakfast for guests.

What are the check-in and check-out times at Spark by Hilton Sumter?

Check-in starts at 4:00 PM, and check-out is at 11:00 AM.