Business Details
About
HotelExtended Stay HotelHome2 Suites
Welcome to Home2 Suites by Hilton Summerville. Set near I-26, our extended-stay hotel is moments from restaurants, shops and conveniences, and minutes from Tanger Outlets, golf courses, Summerville plantations and historic Downtown Charleston. Here for work? It’s a short drive to Boeing and Volvo offices, and CHS Airport is just 20 minutes away.
Make yourself at home in a studio or one-bedroom suite with an oversized work desk, lots of storage areas, and movable furniture to arrange as you like. Suites also have a full kitchen with sink, microwave, dishwasher, full-size refrigerator, cookware, plates and utensils. Connect your devices to free WiFi, and relax watching premium cable on the 50-inch HDTV. Bring along your four-legged family to our pet-friendly hotel.
Join us for breakfast each morning at the Inspired Table™, where you’ll enjoy artisan-style sandwiches, oatmeal, baked goods, fruit and other favorites. Our amenities are designed to suit your busy life, including a business center, Home2MKT® convenience shop, and the Spin2Cycle fitness/laundry facility, where guests can run the treadmill while running laundry. Fire up the BBQ grills, swim in our heated indoor pool, or relax on the patio by the crackling firepit. We also offer 750 sq. ft. of function space for up to 50 guests – perfect for board meetings and social events.
Location
Home2 Suites by Hilton Summerville
221 Holiday Drive, Summerville, SC
29483, United States
Hours
Reviews
3.8
812 reviews
5 stars
394
4 stars
164
3 stars
73
2 stars
62
1 star
119
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, sticky floors, and unkempt bathrooms.
Customer Service
Feedback indicated a lack of professionalism and responsiveness from front desk staff, with several customers reporting rude interactions and unresolved issues.
Room Quality
Many guests reported issues with room conditions, including unpleasant odors, malfunctioning appliances, and inadequate maintenance.
Breakfast and Amenities
Several customers expressed disappointment with the breakfast offerings and the state of amenities like the pool, which was often described as dirty or non-functional.
Management Response
There were complaints about management's handling of issues, with some guests feeling their concerns were dismissed or inadequately addressed.
- DDDorothy1 day ago1.0We scheduled late check out days earlier. On the day of check out, I went to load some of our belongings in the car and when I returned our room door was propped open and the lights were on. I almost lost it because my kids were in the room…one being a toddler. I immediately walked up to the manager named Hailey, and asked her if she just opened our room door and she said, “yes, it looked clean in there so I propped it open.” I told her my kids were in there and we had late check out. Her response was, “it says 11am check out on my paper.” That’s a very poor excuse on why our safety was disregarded. If need be, go into your system every morning and mark on your paper who has late check out. That’s not hard or complicated. No one should feel violated the way we did. Also, we were charged $4.26 a day for parking. Hailey, the same manager that propped our room door open, was the one who checked us in and did not mention a daily fee for parking. This isn’t Atlanta or a resort…it’s Summerville. Why are they charging for parking? Our room smelled like a zoo so we had to buy some Febreeze air freshener just to make it bearable. The receptionist that checked us out wrote a note for Adrianna to contact me about the situation, but I never heard from her.
- KBKimberlin Briz2 days ago5.0She is so adorable and the service was excellent♥️
- ARAngel RodriguezJan 4, 20263.0We were there during the Christmas weekend, so they were short-staffed. That being said, I will assume the issue with our room not getting cleaned during the 3 days we were there is not the norm. The good: The room was great. We had the double queen studio. They provide everything you need in a kitchen. The room was clean and very dark with the shade down. Comfortable beds and pillows. Shannon was awesome. I've stayed in a lot of places, but she managed to stand out and made our stay comfortable. She was super nice to my children. There is no shortage of restaurants, gas stations, and groceries within walking distance. Decent area. The bad: The pool was cloudy. Breakfast was the same on all 3 days. Their system blocks you from using a Fire Stick, which is lame. It's 2026. This needs to go away. Staff were limited. But the worst part is getting charged a parking fee. This alone will keep me from coming back. And a $75 "incidental" charge is ridiculous for this type of hotel. There is nothing I can charge to my room. I used an aggregator to book the room, and these charges were not on there. Nobody likes surprises. Overall, the hotel is decent, but the extra fees and lack of food variety when staying for multiple days are no bueno. HomeWood and Embassy are better options.
- WFWilliam FrechetteDec 29, 20255.0Mrs. Shannon, Mrs. MIichelle and Mrs. Minthea are the sweethearts they have made my stay wonderful ❤️ if your looking for a hotel come to this hotel these lady's are the best
- YCYvette ChievesDec 21, 20255.0Very comfortable beds and clean. Great breakfast
Frequently Asked Questions About Home2 Suites by Hilton Summerville
What time is check-in and check-out at Home2 Suites by Hilton Summerville?
Check-in is from 3:00 PM and check-out is by 11:00 AM.
Does Home2 Suites by Hilton Summerville offer free breakfast?
Yes, a free breakfast is available each morning at the Inspired Table™.
Is the hotel pet-friendly?
Yes, both cats and dogs are welcome at Home2 Suites by Hilton Summerville.
Are there any fitness facilities available at the hotel?
Yes, the hotel offers a free fitness center with equipment including treadmills, ellipticals, free weights, and weight machines.
Does Home2 Suites by Hilton Summerville provide accessible facilities?
Yes, the hotel includes accessible parking, elevators, and a pool accessibility feature to accommodate guests with mobility needs.
Is Wi-Fi available at Home2 Suites by Hilton Summerville?
Yes, free Wi-Fi is available in public areas along with a public internet terminal for guests.
What eco-friendly practices does the hotel follow?
The hotel has ISO14001 and ISO50001 certifications and follows the Hilton LightStay program. It uses commercial grade disinfectants, bans single-use plastic straws and styrofoam containers, and has soap and toiletry donation programs.
Are there any nearby hotels close to Home2 Suites by Hilton Summerville?
Yes, nearby hotels include Home2 Suites Summerville South Carolina, Country Inn & Suites by Radisson, Staybridge Suites Summerville, Hampton Inn Summerville, Avid Hotels Summerville, Sleep Inn, Wyndham Garden Summerville, and SureStay by Best Western Summerville Flowertown.
What shopping options are available near the hotel?
Guests can visit nearby stores such as Vans, Sephora, Kohl's, Claire's, and Cost Plus World Market for apparel, beauty supplies, and home goods.
Are there any pet services near Home2 Suites by Hilton Summerville?
Yes, nearby pet services include Banfield Pet Hospital for veterinary care and PetSmart for pet grooming and supplies.