DoubleTree by Hilton Charleston Mount Pleasant

4.3
364 reviews

About

Hotel
Daily Mandatory Charge includes: Destination Marketing Fee. We are located southwest of Mt. Pleasant Towne Centre, with quick access to I-526 and US-17. Beaches are just 10 minutes away, and we are less than 20 minutes from downtown Charleston attractions like the aquarium, historic city market, and the Battery. Choose from a wide variety of local eateries, or dine on-site at Pleasant Café.

Location

DoubleTree by Hilton Charleston Mount Pleasant
1330 Stuart Engals Blvd., Mt. Pleasant, SC
29464, United States

Hours

Reviews

4.3
364 reviews
5 stars
239
4 stars
62
3 stars
21
2 stars
18
1 star
24

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted cleanliness problems, including ants, bedbugs, and dirty towels.

Staff Performance

Staff received mixed reviews; while some were praised for friendliness and helpfulness, others were criticized for rudeness and lack of professionalism.

Breakfast Quality

The breakfast was frequently described as overpriced and of poor quality, with many guests expressing disappointment.

Room Comfort

Guests generally found the beds comfortable, but there were complaints about room maintenance and outdated furniture.

Location

The hotel is well-located near attractions, but some guests noted limited nearby dining options.
  • JP
    J Pendergrass
    Oct 25, 2025
    5.0
    We thoroughly enjoyed our stay! All of the staff were so welcoming and kind. My 7-year-old son couldn’t stop talking about how sweet the lady who helped us at check-in was—I wish I’d caught her name, but I believe she was the manager. She made such a wonderful impression on him! The older gentleman at the front desk was also very nice and friendly when my son asked for a cookie the next day. Our room was clean, and the hotel’s location was convenient for everything we needed. We would definitely recommend this hotel and stay here again if we’re ever in the area!
  • KM
    Kathy Marinelli
    Oct 21, 2025
    1.0
    A very nice hotel, but unfortunately there were ants on the carpet and on one of the beds.Breakfast was $15 and cold, not tasty at all. Beds were comfortable but very high up. Room furniture is old. It was very clean though and the lobby is pretty.
  • KH
    Katharine Howard
    Oct 14, 2025
    5.0
    Very very nice.
  • BB
    Brian
    Oct 14, 2025
    4.0
    Comfortable and quiet hotel. The bed is amazing! The food was great and the staff were friendly. It’s an older hotel but has been maintained and remodeled. The internet is fast, water pressure is good! Lighting set up in the rooms are a bit odd but there’s light, so there’s that. The sundry set up is freaking annoying and an alarm goes off every time you walk in there so the staff knows someone’s in there. Like put a check out register in there like all the other Hilton’s, problem solved.
  • AB
    Ashlee backus
    Oct 9, 2025
    5.0
    I had to stay one night because my cat was having surgery at Blue Pearl and I was not able to pick her up until the next day. The gentleman that worked guest services counter was so friendly! He gave me a nice hot cookie upon check in (love DoubleTree for that) He asked why I was visiting, and I explained my situation and he was so genuine and even asked about my cat at checkout to see how her surgery went. The rooms are VERY clean. The floors don’t make your feet dirty. The towels were folded like bows which was so cute. The beds were so clean and so comfy. I will be staying there again.

Frequently Asked Questions About DoubleTree by Hilton Charleston Mount Pleasant

What are the check-in and check-out times at DoubleTree by Hilton Charleston Mount Pleasant?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Does the hotel offer accessible facilities for guests with mobility challenges?

Yes, the hotel provides accessible parking, accessible elevators, and is mobility accessible.