DoubleTree by Hilton Charleston Mount Pleasant

4.3
369 reviews

About

HotelHilton
Daily Mandatory Charge includes: Destination Marketing Fee. We are located southwest of Mt. Pleasant Towne Centre, with quick access to I-526 and US-17. Beaches are just 10 minutes away, and we are less than 20 minutes from downtown Charleston attractions like the aquarium, historic city market, and the Battery. Choose from a wide variety of local eateries, or dine on-site at Pleasant Café.

Location

DoubleTree by Hilton Charleston Mount Pleasant
1330 Stuart Engals Blvd., Mt. Pleasant, SC
29464, United States

Hours

Reviews

4.3
369 reviews
5 stars
242
4 stars
62
3 stars
21
2 stars
18
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff interactions were mixed; while some guests praised friendly and helpful staff, others reported rude behavior and poor service experiences.

Cleanliness Issues

Multiple reviews highlighted cleanliness problems, including dirty rooms, ants, and maintenance issues, which detracted from the overall experience.

Breakfast Quality

Guests frequently criticized the breakfast options, describing them as cold, unappetizing, and overpriced.

Room Comfort

While some guests found the rooms comfortable and well-maintained, others reported issues such as outdated furniture and maintenance problems.

Location

The hotel is well-located for access to nearby attractions, but some guests noted limited dining options within walking distance.
  • JS
    Justin smith
    Dec 21, 2025
    1.0
    Front desk lady should not be working here very poor customer service
  • BL
    Benedict Leonardi
    Dec 14, 2025
    1.0
    ✅ cold showers ✅ terrible breakfast ✅ concierge that doesn’t have bandaids in their first aid kit ✅ have the hotel insinuate that its your responsibility to fix their quality issues
  • MS
    Martin Schwartz
    Nov 24, 2025
    5.0
    We just passed through for the night Very comfortable room.
  • JP
    J Pendergrass
    Oct 25, 2025
    5.0
    We thoroughly enjoyed our stay! All of the staff were so welcoming and kind. My 7-year-old son couldn’t stop talking about how sweet the lady who helped us at check-in was—I wish I’d caught her name, but I believe she was the manager. She made such a wonderful impression on him! The older gentleman at the front desk was also very nice and friendly when my son asked for a cookie the next day. Our room was clean, and the hotel’s location was convenient for everything we needed. We would definitely recommend this hotel and stay here again if we’re ever in the area!
  • KM
    Kathy Marinelli
    Oct 21, 2025
    1.0
    A very nice hotel, but unfortunately there were ants on the carpet and on one of the beds.Breakfast was $15 and cold, not tasty at all. Beds were comfortable but very high up. Room furniture is old. It was very clean though and the lobby is pretty.

Frequently Asked Questions About DoubleTree by Hilton Charleston Mount Pleasant

What are the check-in and check-out times at DoubleTree by Hilton Charleston Mount Pleasant?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Does the hotel offer accessible facilities for guests with mobility challenges?

Yes, the hotel provides accessible parking, accessible elevators, and is mobility accessible.