Business Details
About
HotelHilton
Boasting a convenient location less than five minutes from Charleston‘s historic downtown, Hilton Garden Inn Charleston / Mt. Pleasant offers easy access to lots of pristine beaches, famous golf courses, beautiful buildings, shopping, seasonal festivals and fine dining options.
Settle into an inviting and spacious guest room at this hotel near Charleston, SC. Enjoy a variety of modern amenities including complimentary WiFi, a Keurig coffee maker, a mini-refrigerator, a microwave and a large, ergonomic desk. Upgrade to a comfortable suite for more space and amenities, including a pull-out sofa bed.
Take advantage of useful corporate services in the complimentary 24-hour business center. Plan a conference, training session or alfresco wedding reception at this Mt. Pleasant, SC hotel with over 5,400 sq. ft. of indoor and outdoor function space. Our dedicated staff and contemporary audio/visual technology will ensure that your function is a success.
Work out with the latest equipment in the hotel’s complimentary fitness center, swim in the sparkling outdoor pool or relax on the rooftop pool deck, which features a fire pit and offers wonderful views over Charleston. Stock up on a variety of snacks and sundries in the 24-hour Pavilion Pantry. Start your day with a delicious cooked-to-order breakfast in the welcoming Garden Grille and Bar, which also serves American cuisine for dinner. Unwind after your meal with a classic cocktail or a tasty craft beer from a local brewery.
Location
Hilton Garden Inn Charleston / Mt. Pleasant
300 Wingo Way, Mount Pleasant, SC
29464, United States
Hours
Reviews
4.3
961 reviews
5 stars
575
4 stars
230
3 stars
72
2 stars
34
1 star
50
What are people saying?
AI-generated from recent customer reviews
Location
Guests appreciated the hotel's convenient location near downtown Charleston and local attractions.
Cleanliness
Many reviews highlighted the cleanliness of the rooms and common areas, although some reported issues with housekeeping.
Staff Service
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor customer service and rudeness.
Amenities
Guests expressed disappointment over additional charges for parking and breakfast, which were not clearly communicated during booking.
Maintenance Issues
Several reviews mentioned ongoing problems with hot water and room maintenance, indicating a need for better management and upkeep.
- TVTheresa Valentine1 day ago5.0The hotel was nice and the staff was helpful. The only ding I have is that we were charged $5 per day to park. There were no other parking options available so we had no choice but pay.
- DTDiana Taylor6 days ago5.0Very nice hotel, decorated nicely for Christmas. Front desk help were both sparky individuals and somewhat difficult to deal with. Lisa didn't seem to know her job very well or was just overwhelmed and missed important details about our booking/stay. We were charged too much, which should have been noticed at check in instead of at check out with a big problem to deal with then. Many other guests were held up from checking out for quite a while due to this issue. Very unprofessional! Room was very nice -clean, comfortable, poor view, nice modern bathroom. Breakfast was amazing. One of the best we experienced while traveling. Real eggs!! Nice! Very quiet in an upscale area. Very nice one night stay!! Except for poor attitude and lazy customer service from Lisa-Front Desk...so unnecessary....
- SSSherry Shen (Xuanru Shen)Dec 28, 20255.0Excellent hotel and I really enjoyed my stay there. Tyeshia was very friendly and helpful, once I told her there were several lights not working in the room, she immediately changed the room for me. I travelled from NY, and here things are slower and more chill. I spent two days in Charleston, and this hotel is super close to the French quarter and with reasonable price. Highly recommend!
- GWGeoff WhiteDec 24, 20253.0Having to pay $5 to park in their parking lot is tacky. I would expect to pay a parking fee if the hotel was located downtown, but this location is in Mount Pleasant suburbia. Nothing but a complete money grab… do better Hilton.
- ARAndrea RainerNov 30, 20255.0Great location! The hotel is in a quiet neighborhood but very close to great restaurants and shops. The rooms are typical, nothing fancy or unique; however, they’re clean and quiet. The front desk staff and the breakfast staff are very friendly.
Frequently Asked Questions About Hilton Garden Inn Charleston / Mt. Pleasant
What are the check-in and check-out times at Hilton Garden Inn Charleston / Mt. Pleasant?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is free WiFi available at the Hilton Garden Inn Charleston / Mt. Pleasant?
Yes, complimentary WiFi is available throughout the hotel including public areas and there are public internet terminals.
Are pets allowed at Hilton Garden Inn Charleston / Mt. Pleasant?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel offer accessibility features for guests with mobility needs?
Yes, the hotel provides accessible parking and elevators for guests with mobility needs.
What dining options are available at the Hilton Garden Inn Charleston / Mt. Pleasant?
The hotel features one restaurant, the Garden Grille and Bar, which serves cooked-to-order breakfasts and American cuisine for dinner, as well as a bar offering cocktails and craft beers.
Is housekeeping service available at the hotel?
Yes, housekeeping service is available to guests.
What types of payment does the hotel accept?
The hotel accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Are there any fitness or pool amenities at Hilton Garden Inn Charleston / Mt. Pleasant?
Yes, there is a complimentary fitness center and one outdoor pool with a rooftop pool deck featuring a fire pit and views over Charleston.
What other hotels are located near Hilton Garden Inn Charleston / Mt. Pleasant?
Nearby hotels include Masters Inn Mt Pleasant, Quality Inn Mt. Pleasant - Charleston, Mainstay Suites, Extended Stay America, Candlewood Suites Charleston - Mt. Pleasant by IHG, Sleep Inn Mt Pleasant Charleston, and Holiday Inn Express & Suites Charleston - Mount Pleasant.
What nearby medical and health services can guests access while staying at Hilton Garden Inn Charleston / Mt. Pleasant?
Guests can access nearby medical services including Charleston Oculofacial Plastic Surgery, Réforme Dermatology & Aesthetics with Dr. Gabriella Vasile, Charleston Oculoplastics LLC, Dr. Charles Anderson (dentist), Seaside Pediatrics, CHS Dental, Anderson Charles M DMD, and Holy City Hearing for physical and occupational therapy.
Are there useful nearby service businesses that visitors might find convenient when staying at the hotel?
Yes, nearby visitors can find services such as Center Park Group (construction and real estate), The Brandon Agency (marketing and advertising), Bowen Wealth (financial advising), Palmetto Surety Corporation (insurance), Movement Mortgage - Joseph Capin (mortgage broker), Donaldson Law Firm, and Almost Home Feline Rescue (animal shelter).