Business Details
About
Hotel
Welcome to the Hilton Garden Inn Florence, a full-service hotel in Florence South Carolina. We offer friendly service and a magnificent location with easy access to I-95 and I-20 and Florence's best attractions. Florence Civic Center, Florence Museum of Art, Science and History, Darlington Raceway, Clemson Outdoor Educational Trail, Pearl Fryar's Topiary Garden, Various restaurants and shopping venues.
Location
Hilton Garden Inn Florence
2671 Hospitality Boulevard, Florence, SC
29501, United States
Hours
Reviews
4.3
1,502 reviews
5 stars
916
4 stars
333
3 stars
136
2 stars
45
1 star
72
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the rooms were clean, but there were also reports of dirty bathrooms and unclean carpets.
Staff Service
The staff received mixed reviews; while many praised their friendliness and helpfulness, others reported unprofessional behavior and poor customer service.
Breakfast Pricing
Several guests expressed dissatisfaction with the lack of complimentary breakfast and high prices for the breakfast buffet.
Room Condition
Many reviews mentioned that the rooms were outdated and in need of renovation, with issues like poor lighting and uncomfortable beds.
Location
The hotel is conveniently located near restaurants and shopping, which was frequently highlighted as a positive aspect.
- ARAlyssa Riviccio1 day ago3.0Location is good, near a lot but the rooms are ehh. These TVs are from 1920 there’s no Netflix or any apps to stream. Basic channels only for $150+ a night is crazy. Also the air units are very noisy and the pool is the size of a hot tub. Def not worth the money.
- SKSanjayratan Kumar6 days ago5.0Great place. Highly recommend!
- JHJoe HusoskyNov 6, 20255.0Staff handled the overwhelming group of college kids, a football team, the marching band, and all the cheerleaders and dancers
- SSSeasonNov 4, 20255.0So LOVELY. Chris checked us in, Brandon served our food, the whole team was awesome. Thank you. I am gluten free and was even able to find a dessert! My son and I were traveling and we needed a nice night's rest. Will be back. (My son asked me to say he LOVED IT)
- JAJen AmesOct 29, 20253.0Very condescending people and they want $15 for a crappie breakfast. The coffee was awful.
Frequently Asked Questions About Hilton Garden Inn Florence
What are the check-in and check-out times at Hilton Garden Inn Florence?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Hilton Garden Inn Florence offer free Wi-Fi to guests?
Yes, the hotel provides free Wi-Fi in public areas with public internet terminals available.
Are pets allowed at Hilton Garden Inn Florence?
Yes, both cats and dogs are welcome at the hotel, making it a pet-friendly accommodation.
Is parking available at Hilton Garden Inn Florence and is there a fee?
Self-parking is available for free for guests at the hotel.
What amenities related to fitness and wellness are available on-site?
The hotel offers a free fitness center as well as an indoor pool and a hot tub for guest use.
Does Hilton Garden Inn Florence provide dining options on the premises?
Yes, the hotel has two restaurants, a bar, offers breakfast and room service, and has vegan and vegetarian meals available.
What accessibility features does Hilton Garden Inn Florence have?
The hotel is mobility accessible and includes accessible parking and accessible elevators for guest convenience.
Are there event or meeting facilities available at Hilton Garden Inn Florence?
Yes, the hotel has 11 meeting rooms and serves as a conference and wedding venue with banquet facilities.
What nearby attractions can guests visit around Hilton Garden Inn Florence?
Guests can explore Florence Civic Center, the Museum of Art, Science and History, Darlington Raceway, Pearl Fryar's Topiary Garden, and the Clemson Outdoor Educational Trail, which are all easily accessible from the hotel.
What nearby hotels are in the area around Hilton Garden Inn Florence?
Nearby hotels include SpringHill Suites by Marriott Florence, Hampton by Hilton, Red Roof Inn, Hampton Inn & Suites Florence Center, and Residence Inn by Marriott Florence, offering additional accommodation options close to Hilton Garden Inn Florence.
Are there convenient dining options near Hilton Garden Inn Florence?
Yes, nearby dining options include Waffle House for breakfast and brunch, Western Sizzlin Steakhouse for American cuisine, Firehouse Subs for sandwiches, Chili's Grill & Bar, Bonnaroo Restaurant for burgers, and The Bistro cafe for casual dining.