Hampton Inn & Suites Florence-North-I-95

4.4
1583 reviews

About

Hotel
Welcome to the Hampton Inn & Suites Florence-North/I-95. As you enter the lobby of this hotel, look straight ahead and look into the new Perfect Mix Lobby, complete with 3 two story windows to allow all the natural light to mix with all the hard wood floors and furnishings. The guest will have the choice between a standard room with one king bed or a room with two queen beds, if they want a little more of a room, they will have the ability to upgrade to one of our 36 studio suites complete with a king size bed as well as a comfortable sleeper sofa. Nothing was spared in designing all the rooms to accommodate any type of needs from the Business Center with 3 computers to the Exercise Room, pool and spa. The staff here at the Hampton Inn & Suites Florence North/I-95 will have something for everyone when they decide to stay with us.

Location

Hampton Inn & Suites Florence-North-I-95
1735 Stokes Road, Florence, SC
29501, United States

Hours

Reviews

4.4
1,583 reviews
5 stars
998
4 stars
351
3 stars
105
2 stars
49
1 star
80

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and common areas, although some reported issues with specific rooms.

Staff Friendliness

The majority of reviews highlighted the friendliness and helpfulness of the staff, with specific mentions of individuals who provided exceptional service.

Breakfast Quality

Customers frequently complimented the breakfast offerings, noting the variety and quality of food available.

Customer Service Issues

Several reviews mentioned poor customer service experiences, particularly at the front desk, with instances of rudeness and unhelpfulness.

Fire Alarm Problems

Multiple guests reported issues with the fire alarm going off frequently, causing significant distress during their stay.
  • KL
    Kristen Leedom
    3 days ago
    5.0
    Excellent hotel, right off I-95. Wonderful staff. Walk 100 yards to Starbucks and great family restaurant Julia Belle's. We stay here every time we drive thru South Carolina. A+++
  • RK
    Ryan Klein
    5 days ago
    4.0
    Easy on/off to 95, decent food nearby as well, not just fast food. Rooms were clean, small indoor pool was great for the kids after a long day on the road. Staff was friendly.
  • JT
    Judi T
    Nov 16, 2025
    5.0
    I booked my room through the Hilton app around 8:30pm on a Saturday—last-minute, with only a few rooms left. Just to be sure, I called to confirm the reservation. The person who answered was pleasant, helpful, and reassuring: “You’re all set.” And they meant it. By 8:45, I’d checked in online. By 8:50, my digital key was in hand (well, phone). As someone who stays at Hampton Inns often, I’ve learned not to get my hopes up about digital keys—but this time, it worked like a charm. Room 501 was a pleasant surprise: spacious, spotless, and thoughtfully designed. A small but full kitchen, a large desk, a big TV, and a loveseat The bed? A comfy king-size , paired with equally comfy pillows. Craving something sweet, I wandered into their sweet snack shop which was well-stocked and ready to rescue my sugar emergency. All in all, this was one of my best Hampton Inn stays to date. Quiet, cozy, and equipped with everything I needed to unwind. They nailed it
  • KO
    kathy o
    Nov 4, 2025
    5.0
    Hilton Diamond member here. First time at this location. Valerie n Dorothy were amazing at the front desk. We arrived in the dark and it was raining … we were stressed from driving all day. They provided some much needed levity and accommodations. The room was clean and well appointed. Brekkie area was well stocked. Coffee was hot and fresh. Return to this location? Absolutely
  • TB
    Thayna Begido
    Oct 26, 2025
    1.0
    Awful experience on October 25 at 4:40 AM. We arrived at the hotel and were treated with complete disrespect by the front desk guy. He was clearly sleepy, rude, and sarcastic — acting like helping us was some kind of favor. He didn’t ask for our names, email, or car information (in case something happened in the parking lot). He didn’t mention breakfast, didn’t explain where the room was, didn’t thank us — absolutely nothing. He just wanted to take the payment as fast as possible and go back to sleep. The shower had only cold water, and there was no water at all in the kitchen sink. Terrible service, no professionalism, and zero hospitality. I truly hope a manager checks who was working at 4:40 AM on October 25 and speaks to that employee, because he seriously needs to learn how to be more professional and respectful toward guests. Honestly, this was one of the worst hotel experiences I’ve ever had.

Frequently Asked Questions About Hampton Inn & Suites Florence-North-I-95

What are the check-in and check-out times at Hampton Inn & Suites Florence-North-I-95?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is parking available at the Hampton Inn & Suites Florence-North-I-95?

Yes, free self-parking is available for guests at the hotel.