Business Details
About
Hotel
Daily Mandatory Charge includes: Destination Marketing Fee
Our new Tru is three minutes from fun at Riverbanks Zoo and Gardens. Less than four miles from downtown Columbia, we are just off I-126. Enjoy free WiFi, a large HDTV with premium channels and our free ‘Top It’ breakfast bar. Our 24/7 market offers local snacks, single-serve beer and wine.
Location
Tru by Hilton Columbia Greystone
185 Stoneridge Drive, Columbia, SC
29210, United States
Hours
Reviews
4.4
611 reviews
5 stars
427
4 stars
82
3 stars
42
2 stars
19
1 star
41
What are people saying?
AI-generated from recent customer reviews
Staff Service
The staff received high praise for being friendly, accommodating, and helpful, with specific mentions of individuals like Lisa and Ty.
Cleanliness
Most guests noted that the hotel and rooms were clean and well-maintained, although there were some complaints about specific cleanliness issues.
Comfort
Guests generally found the beds comfortable and appreciated the modern amenities, though some mentioned issues with room size and design.
Breakfast Quality
The complimentary breakfast was frequently mentioned, with mixed reviews; some enjoyed it while others found it lacking in variety and quality.
Location
The hotel is conveniently located near attractions like the Riverbanks Zoo and downtown Columbia, making it ideal for travelers.
- KGKim Guy6 days ago5.0Nice hotel with an excellent staff.
- JLJohn LeeNov 11, 20255.0Clean and convenient! Great service!
- RBRobin BryantOct 26, 20255.0These folks sure know how to make Lifetime Diamond members feel valued. Great location. Very convenient for access to different parts of Columbia.
- RCRobert CarpenterOct 25, 20254.0Decent place. Room was clean and tidy. Staff was friendly and helpful.
- HGHannah GraceOct 14, 20255.0Had a really great stay here! Beds were super comfortable and all the appliances were new/updated. Convenient location right by Riverbanks Zoo & Garden and just a 5-minute drive to downtown Columbia.
Frequently Asked Questions About Tru by Hilton Columbia Greystone
What are the check-in and check-out times at Tru by Hilton Columbia Greystone?
Check-in is from 3:00 PM and check-out is at 11:00 AM.
Is breakfast included with my stay at Tru by Hilton Columbia Greystone?
Yes, a free breakfast is available featuring a 'Top It' breakfast bar.
Does the hotel offer free WiFi?
Yes, free WiFi is available in public areas and there is a public internet terminal.
Are pets allowed at Tru by Hilton Columbia Greystone?
Yes, both dogs and cats are welcome at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, elevators, and swimming pool access, and it is mobility accessible.
What dining options are available at the hotel?
The hotel does not have a restaurant or bar, but offers a 24/7 market with local snacks, single-serve beer, and wine.
Is parking available at Tru by Hilton Columbia Greystone?
Free self-parking is available for guests at the hotel.
Does the hotel provide any fitness or recreational facilities?
Yes, there is a fitness center available for free and a game room onsite.
What nearby attractions can I visit when staying at Tru by Hilton Columbia Greystone?
The hotel is just three minutes from fun at Riverbanks Zoo and Gardens, a great place for family outings.
Are there convenient transportation or rental services near the hotel?
Yes, Enterprise Rent-A-Car and Enterprise Car Sales are located nearby for your travel and car rental needs.
Where can I find convenience stores and gas stations near the hotel?
Nearby are convenience stores like 7-Eleven and gas stations such as Shell and Exxon for your shopping and fueling needs.