Business Details
About
HotelTru by Hilton
Daily Mandatory Charge includes: Destination Marketing Fee
Our new Tru is three minutes from fun at Riverbanks Zoo and Gardens. Less than four miles from downtown Columbia, we are just off I-126. Enjoy free WiFi, a large HDTV with premium channels and our free ‘Top It’ breakfast bar. Our 24/7 market offers local snacks, single-serve beer and wine.
Location
Tru by Hilton Columbia Greystone
185 Stoneridge Drive, Columbia, SC
29210, United States
Hours
Reviews
4.4
616 reviews
5 stars
431
4 stars
82
3 stars
42
2 stars
19
1 star
42
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many reviews highlighted the exceptional friendliness and helpfulness of the staff, particularly mentioning individuals like Lisa and Ty.
Cleanliness
Guests consistently noted that the hotel was clean and well-maintained, although there were some isolated complaints about specific rooms.
Breakfast Quality
The complimentary breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking in quality.
Comfort and Amenities
While many guests appreciated the comfortable beds and modern amenities, some noted the small room sizes and lack of microwaves in rooms.
Location
The hotel is conveniently located near attractions like the Riverbanks Zoo, making it a favorable choice for travelers.
- MMMatt Minott1 day ago1.0Yikes. This location…I walked in and requested to cancel. Of course the lady there said no refunds. I asked for the manager, and manager knew exactly why we wanted to cancel and refunded us. We went to the Harbison location instead. Yikes.
- KKKayDec 24, 20255.0Very nice staff, plenty of late night snacks available in the lobby and the FREE breakfast Is worth having. The pool table, lounge area, and gym makes you feel at home
- ADAlan DDec 20, 20255.0This hotel is awesome! From the great breakfast to the comfy rooms, there is nothing but good at this hotel. Being from a northern state, I appreciated being able to have grits at breakfast.
- VGValerie GNov 30, 20255.0This hotel was the most accommodating one so far when it comes to owning larger pups. Also.. even with it being Thanksgiving weekend AND rivalry week (football) they were extremely friendly and polite. We'll definitely be back.
- KGKim GuyNov 18, 20255.0Nice hotel with an excellent staff.
Frequently Asked Questions About Tru by Hilton Columbia Greystone
What are the check-in and check-out times at Tru by Hilton Columbia Greystone?
Check-in is from 3:00 PM and check-out is at 11:00 AM.
Is breakfast included with my stay at Tru by Hilton Columbia Greystone?
Yes, a free breakfast is available featuring a 'Top It' breakfast bar.
Does the hotel offer free WiFi?
Yes, free WiFi is available in public areas and there is a public internet terminal.
Are pets allowed at Tru by Hilton Columbia Greystone?
Yes, both dogs and cats are welcome at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, elevators, and swimming pool access, and it is mobility accessible.
What dining options are available at the hotel?
The hotel does not have a restaurant or bar, but offers a 24/7 market with local snacks, single-serve beer, and wine.
Is parking available at Tru by Hilton Columbia Greystone?
Free self-parking is available for guests at the hotel.
Does the hotel provide any fitness or recreational facilities?
Yes, there is a fitness center available for free and a game room onsite.
What nearby attractions can I visit when staying at Tru by Hilton Columbia Greystone?
The hotel is just three minutes from fun at Riverbanks Zoo and Gardens, a great place for family outings.
Are there convenient transportation or rental services near the hotel?
Yes, Enterprise Rent-A-Car and Enterprise Car Sales are located nearby for your travel and car rental needs.
Where can I find convenience stores and gas stations near the hotel?
Nearby are convenience stores like 7-Eleven and gas stations such as Shell and Exxon for your shopping and fueling needs.