Homewood Suites by Hilton Columbia

3.7
1040 reviews

About

Extended Stay Hotel
Daily Mandatory Charge includes: Destination Marketing Fee The Homewood Suites by Hilton Columbia, SC hotel is conveniently located on Greystone Boulevard off I-126 and about three miles from downtown Columbia, SC. Our easy access to interstates, the downtown business district, restaurants, malls, the Riverbanks Zoo and cinemas makes us the perfect home away from home. Spacious suites at our Homewood Suites by Hilton feature space for work, study or entertaining, plus all the comforts of home, including fully equipped kitchens with a full-size refrigerator, cook tops, dishwasher, coffeemaker, microwave, two 27'' TV's, DVD players, two telephones with data ports, voicemail, iron/ironing board, hair dryers and complimentary high-speed internet access. Other amenities at this Columbia, SC hotel include an indoor pool, spa, complimentary business center and a fitness center. Guests at the Homewood Suites by Hilton hotel can start the day off with the daily complimentary Suite Start hot breakfast and then unwind in the evenings with the Welcome Home reception featuring a complimentary light meal and beverages Wednesday evenings (subject to state and local laws) Make Yourself At Home!

Location

Homewood Suites by Hilton Columbia
230 Greystone Boulevard, Columbia, SC
29210, United States

Hours

Reviews

3.7
1,040 reviews
5 stars
479
4 stars
223
3 stars
100
2 stars
61
1 star
177

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted unsanitary conditions, including dirty rooms, stained linens, and unclean bathrooms.

Customer Service

Mixed feedback on staff interactions; while some guests praised friendly staff, many reported rude or unhelpful service, particularly from management.

Room Quality

Guests noted that rooms were often outdated, poorly maintained, and not reflective of Hilton standards, with issues like broken fixtures and inadequate kitchen supplies.

Breakfast Experience

Breakfast received positive remarks for variety and quality, but some guests found it lacking or poorly stocked.

Check-in Problems

Several customers experienced issues with check-in, including long waits and receiving incorrect room assignments.
  • IG
    Itsme Gag
    4 days ago
    5.0
    Loved the the breakfast
  • CB
    Cathy's Journey Through Beauty
    Nov 7, 2025
    5.0
    We had a great time. It had everything we needed. Inside pool, too.
  • DF
    Daniel Flynt
    Nov 1, 2025
    5.0
    Was there for event staff great to work with .
  • JS
    jason shurtz
    Oct 28, 2025
    2.0
    I have been staying here because my truck broke down. Nolan at the front desk is amazing! Now for the worst part. I am traveling from a race in NC and needed to do laundry. Went down stairs and noticed they didn’t have any laundry detergent. I asked if they had any in the back they didn’t then I asked if they could go and grab some for me at a store I would pay for there time and product (I have no vehicle to leave it’s in the shop.) was told to insta cart it by the manager. Then a little later I see one of the mangers walk in with captain d’s for lunch MUST BE NiCE. Way to take care of the people that spend money with you. It’s small I know but it’s the small things that make people come back. Plus I don’t normally leave reviews but this needs to be said.
  • CV
    Copper Vibrations
    Oct 27, 2025
    2.0
    I typically never offer up bad reviews unless I feel as if I’m being disrespected. I have stayed in Hilton for a long time and we just left Asheville Homewood Suites and it was levels above this. 1. I check in on the app. I upgraded my room and was given a room number. I got to the hotel and the lady at the front desk 10/26 gave me a room that was clearly run down and the bed was disgusting. So she switched my room to the original room, I paid for and the toilet is now stopped for an hour no one is coming. Went to siy at my room table and there was a dirty shower loofah in the chair …., disgusting.

Frequently Asked Questions About Homewood Suites by Hilton Columbia

Where is Homewood Suites by Hilton Columbia located?

It is located at 230 Greystone Boulevard, Columbia, SC 29210, USA.

What are the check-in and check-out times at the hotel?

Check-in is at 3:00 PM and check-out is at 11:00 AM.