Business Details
About
HotelExtended Stay HotelHome2 Suites
Our hotel is located off I-77, and offers easy access to downtown Columbia and the University of South Carolina. The Riverbanks Zoo and Botanical Garden, South Carolina State Museum, and the Columbia Museum of Art are all within 10 miles of our hotel. Unwind in our outdoor pool, and enjoy free WiFi and hot breakfast daily.
Location
Home2 Suites by Hilton Columbia Southeast Fort Jackson
7340 Garners Ferry Road, Columbia, SC
29209, United States
Hours
Reviews
4.6
514 reviews
5 stars
406
4 stars
55
3 stars
19
2 stars
8
1 star
26
What are people saying?
AI-generated from recent customer reviews
Staff Hospitality
Numerous reviews praised the staff for their friendliness, helpfulness, and exceptional customer service, particularly highlighting individuals like Peggie and Jeremy.
Cleanliness
Most guests noted that the hotel and rooms were clean and well-maintained, contributing to a pleasant stay.
Breakfast Quality
While many guests enjoyed the breakfast offerings, some expressed disappointment with limited options on certain days.
Room Issues
Several reviews mentioned issues with room maintenance, such as lack of hot water, malfunctioning appliances, and cleanliness concerns in specific instances.
Customer Service Concerns
A few guests reported negative experiences with customer service, particularly regarding billing issues and management responsiveness.
- MBMorris Blackwell6 days ago5.0Heather (breakfast) has a positive attitude and made sure to keep the breakfast line filled. She answered any question anyone had. It was a pleasure speaking with her.
- WHWilliam HaboushJan 3, 20265.0Hilton hit a home run with Home2 and Tru hotels. Nice fridge, microwave, plates, silverware. Room was big and very clean. Bed and pillows were firm, not hard and not squishy. The shower soaps and shampoo, were amazing.
- OLOlaf LetzelJan 2, 20264.0We have been to this hotel before. The main reason being the close location to our destination point (family). Rooms are spacious, bathroom is stuffed sufficiently with shampoo, conditioner, shower gel, soap and even body lotion. There is a kitchenette. Breakfast is typical American with sweet options prevailing. My impression was that all items are pre-cooked and then re-heated, though the hotel insists that everything is freshly prepared. Summing up: good value for thr price (booking in advance is recommended). One drawback: one of the two elevators was broken, supposedly during a month already. Due to low occupancy it didn't lead to longer than bearable wait times, though.
- RFRick ForrestDec 29, 20253.0Room was comically huge but nice and clean. Service was lousy to say the least. Day time manager had her car blocking the overhang in a torrential downpour while she was getting snacks out of the morning breakfast set up and chatting with the night manager so everyone trying to check in got soaked. Pay attention...
- CUChinazor UzochukwuDec 25, 20255.0Great location. Clean and well thought out rooms with all the supplies we needed and even a curtain to separate the beds from the TV/Couch area in the room. Friendly staff. Peggie (breakfast crew) and Jeremy (check -in staff) went the extra mile to help us feel right at home.
Frequently Asked Questions About Home2 Suites by Hilton Columbia Southeast Fort Jackson
What are the check-in and check-out times at Home2 Suites by Hilton Columbia Southeast Fort Jackson?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Is breakfast included and available at the hotel?
Yes, a complimentary breakfast is available for all guests.
Does the hotel offer free WiFi for guests?
Yes, free WiFi is available in public areas, along with public internet terminals.
Are pets allowed at Home2 Suites by Hilton Columbia Southeast Fort Jackson?
Yes, both cats and dogs are welcome at the hotel.
Is the property accessible for guests with mobility needs?
Yes, the hotel features accessible parking, elevators, and a pool to facilitate mobility accessibility.
What parking options are available at the hotel?
Self-parking is available for free to all guests.
Does the hotel provide any fitness facilities?
Yes, a fitness center is available free of charge for guests.
Are there any nearby dining options close to the hotel?
Yes, nearby dining options include Dunkin', Tasty Wings and Seafood, KFC, and Nick's Gyros Seafood, which guests can visit before or after their stay.
What nearby attractions can guests visit around the hotel?
Guests can explore Riverbanks Zoo and Botanical Garden, South Carolina State Museum, and the Columbia Museum of Art, all within 10 miles of the hotel.
Are there nearby transportation or car rental services to help guests get around?
While the hotel does not offer airport shuttle or car rental, nearby options include Hertz Rent A Car and Columbia SC Car Service for convenient travel.