Business Details
About
Hotel
Daily Mandatory Charge includes a 2 percent destination marketing fee paid to the city of Columbia, SC.
The Hilton Columbia Center hotel in South Carolina is located in the center of the Columbia financial, entertainment and historic district. Close to the hotel are the University of South Carolina, South Carolina State Museum, the Columbia Riverfront Park and new technology epicenter, Innovista. Our hotel is within walking distance of the finest restaurants and nightclubs in Columbia. Shopping is conveniently located nearby in the Congaree Vista.
The Hilton Columbia Center hotel boasts 222 guest rooms and suites, including 2 Presidential Suites. Each guest room features wired internet and WiFi, plus a flat-screen LCD TV. A hair dryer, iron and ironing board are standard in each room. Our hotel has a full-service bar, fine dining restaurant, room service, outdoor saltwater pool, meeting space and valet parking. A parking garage is attached to our hotel.
Location
Hours
Reviews
4.4
1,598 reviews
5 stars
1,056
4 stars
316
3 stars
102
2 stars
51
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Tobie, Kendra, and Richard for their exceptional service.
Cleanliness
While some guests reported clean rooms, others noted issues with cleanliness, particularly in bathrooms and common areas, indicating a need for improvement.
Room Condition
Several reviews mentioned that the rooms are outdated and in need of renovation, with specific complaints about worn furniture and bathroom fixtures.
Location
The hotel is frequently commended for its prime location, being within walking distance to restaurants, entertainment, and event venues.
Mixed Experiences
Overall experiences varied significantly, with some guests having outstanding stays while others reported serious issues with service and room quality.
- MJMikyle Jessen2 days ago5.0We had a great stay here! The hotel was clean, comfortable, and perfect for our family. I want to give a special shoutout to Kendra at the front desk — she was Incredibly kind, welcoming, and accommodating throughout our stay. She and her colleague Chelsea went above and beyond for us and treated our kids with so much warmth. If you’re thinking about staying at this hotel, I highly recommend it — and make sure to say hi to Kendra at the front desk. She’s the best!
- SBShalana Baker3 days ago5.0My husband and I stayed here for one night because we were in town for a concert. Chelsea got us checked in smoothly and quickly. The hote is beautiful! Our room was clean, and the bed was comfortable. The location was great as well. It is a short walk from the Colonial Life Arena.i would recommend this hotel to anyone coming into town!
- GSGray ShipleyNov 17, 20255.0Staff turned a problem into a great experience - the hotel had a nice room ready, but unfortunately the previous guest had smoked in the room (against policy). They had worked to mitigate the odor, but by the next morning a lingering smoke smell had returned. Kendra and Chelsea provided top notch service, got me moved immediately to another clean room and took great care of me. Great place to stay!
- CJChyna Michelle JudahNov 13, 20251.0I stayed at the Hilton Columbia and honestly the place feels stuck in time. Most of the current high ratings must be from years ago or the reviewers are as old as the hotel because nothing about the rooms feels updated. The furniture is worn, the bathroom fixtures are old, and the overall space just feels tired. For the price, I expected something fresher and more modern. The lobby looks nice enough, but once you get to the rooms it is a different story. The age really shows. There was rust on the toilet and in the bathtub. After having a poor experience at Ruth Chris, I checked out and went to a new hotel with no issues. With so many newer hotels in the area, this one just does not compare. I wanted this to be a comfortable stay, but it missed the mark. I would not choose this location again until they complete a full renovation.
- QTQuenton TompkinsNov 10, 20254.0The Hilton Columbia Center is almost my second home. I’m there almost weekly from January to June and have done so for at least the last 6yrs or so. Ms Tobie, the front desk manager and her team always make me feel welcome and that goes a long way when you are on the road so much. Last week I was accompanied by 20 of my teammates from my organization and the same warm welcome was extended to them as well. Any little hiccup with a reservation or room was immediately taken care of with their top notch customer service. One front desk member in particular, Kendra took care almost all of the concerns almost single handed. Kendra’s one of Ms. Tobie’s staples that’s been there for some time now despite natural attrition that happens in that setting. It’s one thing as a frequent flyer to be welcomed home but I sat and watched as they extended that same warmth to my entire team and everyone else they encountered. Despite having hundreds of teens that were there for a symposium. Thank you Ms. Tobie and Kendra, you ladies are the best! -Quenton T.
Frequently Asked Questions About Hilton Columbia Center
What accessibility features does Hilton Columbia Center offer?
Hilton Columbia Center offers accessible parking and elevators, ensuring easy access for guests with mobility needs.
Is there parking available at Hilton Columbia Center?
Yes, Hilton Columbia Center provides both self-parking and valet parking options for guests.
Does Hilton Columbia Center provide free WiFi to guests?
Yes, free WiFi is available in public areas of the hotel, along with public internet terminals.
Are pets allowed at Hilton Columbia Center?
No, pets including cats and dogs are not allowed at Hilton Columbia Center.
What dining options are available at Hilton Columbia Center?
The hotel features four restaurants, including a full-service bar, fine dining options, room service, and a convenience store.
What are the check-in and check-out times at Hilton Columbia Center?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does Hilton Columbia Center have a pool and fitness center for guests?
Yes, the hotel has one outdoor saltwater pool and a fitness center available for free to guests.
Are there any nearby restaurants where guests can dine outside Hilton Columbia Center?
Yes, nearby dining options include Ruth’s Chris Steak House, Five Guys, Monterrey Mexican Restaurant, and Pot Smoker BBQ.
What nearby entertainment venues can Hilton Columbia Center guests visit?
Guests can visit The Senate music venue and Tin Roof restaurant and bar, both within walking distance from the hotel.
Are there any notable nearby cultural or educational attractions near Hilton Columbia Center?
Yes, the University of South Carolina, USC Alumni Center, Pastides Alumni Center, and Riverbanks Zoo Columbia are all close by for visitors to explore.