Business Details
About
HotelHilton
Daily Mandatory Charge includes a 2 percent destination marketing fee paid to the city of Columbia, SC.
The Hilton Columbia Center hotel in South Carolina is located in the center of the Columbia financial, entertainment and historic district. Close to the hotel are the University of South Carolina, South Carolina State Museum, the Columbia Riverfront Park and new technology epicenter, Innovista. Our hotel is within walking distance of the finest restaurants and nightclubs in Columbia. Shopping is conveniently located nearby in the Congaree Vista.
The Hilton Columbia Center hotel boasts 222 guest rooms and suites, including 2 Presidential Suites. Each guest room features wired internet and WiFi, plus a flat-screen LCD TV. A hair dryer, iron and ironing board are standard in each room. Our hotel has a full-service bar, fine dining restaurant, room service, outdoor saltwater pool, meeting space and valet parking. A parking garage is attached to our hotel.
Location
Hours
Reviews
4.4
1,612 reviews
5 stars
1,067
4 stars
317
3 stars
102
2 stars
52
1 star
74
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many guests praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Kendra, Tobie, and Chelsea for going above and beyond.
Location
The hotel is frequently noted for its excellent location, being within walking distance to restaurants, bars, and event venues.
Room Condition
Several reviews mentioned that the rooms are outdated and in need of renovation, with issues such as cleanliness and maintenance being highlighted.
Dining Experience
While the on-site restaurant received mixed reviews, some guests enjoyed the breakfast and dining options, though others reported poor service.
Customer Service Issues
There were multiple complaints regarding rude front desk staff and unresolved issues during stays, leading to dissatisfaction among guests.
- BMBetty MettsJan 4, 20265.0We recently stayed at Hilton Columbia Center. The location and accommodations were as expected. Chelsea at the front desk was awesome. She was helpful with making all those extra keys, giving useful information, and she remembered our names each time! Thank you Chelsea for making our stay great!
- DMDeidre MitchellDec 27, 20251.0On December 23, 2025, I checked into the Hilton Columbia Center while hosting and staying on property for my 50th Birthday Celebration, a milestone event that required a significant financial investment across event space, accommodations, and related services. During check-in, I asked a simple and reasonable question regarding water availability in the guest rooms. The African American gentleman working at the front desk responded in a rude, dismissive, and unprofessional manner. His attitude were unnecessary and not aligned with basic hospitality standards, especially for a guest hosting a major celebration at the property. This interaction immediately created stress at the start of what should have been a joyful and well-supported experience. Given the level of business I brought to the hotel and the importance of the occasion, I expected courtesy, respect, and professionalism..particularly during a routine check-in inquiry. For a Hilton-branded property, front-desk service should reflect consistency, professionalism, and guest-focused care. Unfortunately, this interaction fell short and negatively impacted my initial impression of the stay. When a guest is hosting a major celebration and spending a considerable amount of money with a property, basic courtesy and respectful communication should be expected. Unfortunately, that standard was not met. As a result of this experience, I will not host another event or spend this level of money at a property where guests are treated rudely for asking a simple question. This behavior does not reflect the service standards associated with the Hilton brand. I strongly encourage management to review front-desk customer-service expectations and accountability to ensure future guests are treated with professionalism and respect.
- NBNancy ByrneDec 22, 20255.0immaculate, BEAUTIFUL hotel, superb location and welcomed by Richard at the desk for check in. Richard was welcoming, professional and went above and beyond for our short stay here. I would highly recommend this hotel and hopefully you too, will treated as well by Richard at the front desk. Highly Recommend this hotel when visiting the downtown area. Will be back in May for our Son's wedding. Can't Wait! Thank you to Richard for all knowledge on the area and all the hot spots to visit here. Richard needs a raise! HAHAHA! Love him!
- TSTempestt ShieldsDec 21, 20255.0Halley and Richard were great !!! The rooms were amazing , the environment . Very quiet and very cozy we didn’t get to enjoy the breakfast due to traveling, but next time we will thank you so much we will be back!
- TLTory LiferidgeDec 19, 20255.0Perfect location for experiencing downtown Columbia and events at the convention center! The hotel is nice and surrounded by restaurants. However, the front desk staff (on a hectic day of check-ins) provided excellent service and care throughout the stay. I must highlight Kendra, Chelsea and Tiquanna!!!
Frequently Asked Questions About Hilton Columbia Center
What accessibility features does Hilton Columbia Center offer?
Hilton Columbia Center offers accessible parking and elevators, ensuring easy access for guests with mobility needs.
Is there parking available at Hilton Columbia Center?
Yes, Hilton Columbia Center provides both self-parking and valet parking options for guests.
Does Hilton Columbia Center provide free WiFi to guests?
Yes, free WiFi is available in public areas of the hotel, along with public internet terminals.
Are pets allowed at Hilton Columbia Center?
No, pets including cats and dogs are not allowed at Hilton Columbia Center.
What dining options are available at Hilton Columbia Center?
The hotel features four restaurants, including a full-service bar, fine dining options, room service, and a convenience store.
What are the check-in and check-out times at Hilton Columbia Center?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does Hilton Columbia Center have a pool and fitness center for guests?
Yes, the hotel has one outdoor saltwater pool and a fitness center available for free to guests.
Are there any nearby restaurants where guests can dine outside Hilton Columbia Center?
Yes, nearby dining options include Ruth’s Chris Steak House, Five Guys, Monterrey Mexican Restaurant, and Pot Smoker BBQ.
What nearby entertainment venues can Hilton Columbia Center guests visit?
Guests can visit The Senate music venue and Tin Roof restaurant and bar, both within walking distance from the hotel.
Are there any notable nearby cultural or educational attractions near Hilton Columbia Center?
Yes, the University of South Carolina, USC Alumni Center, Pastides Alumni Center, and Riverbanks Zoo Columbia are all close by for visitors to explore.