Business Details
About
Hotel
Only four miles from historic downtown Beaufort, the all new Tru by Hilton Beaufort, South Carolina is located just off US-21 between Marine Corps Air Station Beaufort (Merritt Field) and the Beaufort National Cemetery. Parris Island, MCRD is only 10 miles away and is home of the US Marine Corps Graduations! The Tru by Hilton Beaufort offers a vibrant lobby with a pool table, and ample seating to enjoy time with friends and family, or get some work done is one of our lobby work space pods.
Location
Hours
Reviews
4.1
527 reviews
5 stars
303
4 stars
99
3 stars
53
2 stars
33
1 star
39
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests praised the cleanliness of the rooms and hotel facilities, although some reported issues with cleanliness in specific rooms.
Staff Service
The staff received numerous compliments for being friendly, helpful, and accommodating, with several specific mentions of individual employees going above and beyond.
Noise Levels
Several reviews noted that the hotel was noisy, with complaints about thin walls and disturbances from other guests.
Breakfast Quality
Guests generally enjoyed the breakfast offerings, highlighting the variety and quality, including a unique pancake machine.
Room Amenities
While many appreciated the room amenities such as cleanliness and comfort, some guests reported issues with missing items like microwaves and refrigerators.
- CMChristina Marie1 day ago2.0Stayed here last week for my son’s graduation. We are the type of people to clean up after ourselves, help take out trash and strip sheets. Do the same at restaurants , to help the staff. Well, we stripped the top sheet and under it was this large pee stain. We had a dog but it was not our dog at all, because it would have been on the top sheet also. Plus it was entirely too large to be from a dog, this was human pee. I knew I was smelling urine in the middle of the night occasionally but thought it was in my head because I don’t like staying at hotels, prefer air bnb, but they were mostly booked. This is disgusting and your hotel needs to make sure housekeeping gets talked to about this and it doesn’t happen again. Clearly they left the cover on and didn’t replace it when cleaning. The blankets were actual bed skirts too.. which was not comfortable at all. Also in the pet area outside there are a TON of stickies, like needles that punctured my dogs paws and he had them stuck all over his fur. We took him to a diff area because of this and there was none there, so I’m not sure how to combat this but he had over 20 stuck in his hair that was painful for him, especially when pulling them out. Someone needs to look at that. Staff was decent, breakfast was good.. location was perfect but the pee in the bed and the pet area needs to be addressed.
- CWCamila Wenger2 days ago1.0Ty at the front desk is the nastiest most rude customer service person I have ever encountered. She is not fit to work with the public. HORRIBLE PERSON.
- SHSharon HowellNov 10, 20255.0The best ever customer service a plus plus cleanliness Everything is Awesome couldn't ask for better I don't think there was
- CSCourtney SmallsNov 10, 20255.0Easy check-in, comfortable bed, and not far from the shopping area and downtown Beaufort.
- SHsherry hammondOct 29, 20254.0This hotel was nice and clean, breakfast was good as well. My only issue and it's not really a complaint is that there was only one office chair with wheels in handicap accessible room, so no place to safely sit except the bed or wheel chair. Other wise nice room shower was roll in and awesome!
Frequently Asked Questions About Tru by Hilton Beaufort
What are the check-in and check-out times at Tru by Hilton Beaufort?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Is Tru by Hilton Beaufort accessible for guests with mobility impairments?
Yes, the hotel offers accessible parking and an accessible elevator, making it mobility accessible.
Are pets allowed at Tru by Hilton Beaufort?
Yes, both cats and dogs are welcome at the hotel.
Does Tru by Hilton Beaufort offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
Is breakfast included during the stay at Tru by Hilton Beaufort?
Yes, breakfast is available for free to guests.
What are some of the amenities available at Tru by Hilton Beaufort?
The hotel features a vibrant lobby with a pool table, a business center, fitness center, game room, self-service laundry, vending machines, and 24-hour front desk service.
Is parking available at Tru by Hilton Beaufort, and is there a cost?
Yes, free self-parking is available for guests at the hotel.
Are there any restaurants or food options near Tru by Hilton Beaufort?
Nearby dining options include Sub Station II for sandwiches, 1711 Taphouse offering pizza and pub fare, and NEW JADE ISLAND CUISINE for Caribbean and Jamaican dishes.
How can I get to Tru by Hilton Beaufort using public transportation?
The Greyhound Bus station is nearby, providing accessible transportation options to reach the hotel.
What nearby attractions can I visit around Tru by Hilton Beaufort?
You can explore historic downtown Beaufort, just four miles away, visit Marine Corps Air Station Beaufort, or check out Parris Island, home of the US Marine Corps Graduations, about 10 miles from the hotel.