Business Details
About
Hotel
The Hilton Garden Inn Beaufort hotel located in beautiful historic Beaufort, South Carolina is just 1 mile from the historic district, downtown and 3 miles from Parris Island. The hotel is convenient to the historic district and near all military bases.
The Hilton Garden Inn Beaufort South Carolina hotel has deluxe accommodations, friendly service and a relaxed atmosphere that awaits our guests. The Hilton Garden Inn features 115 rooms with scenic marsh views.
The Hilton Garden Inn Beaufort South Carolina hotel is a full service hotel featuring the Great American Grill restaurant serving freshly prepared breakfast and dinner as well as a lounge. The Pavilion Pantry has a selection of refrigerated, frozen and microwavable packaged items perfect for in-room preparation. Our special amenities include complimentary high-speed internet access throughout the property, fitness center, and business center and meeting facilities. All 115 rooms are equipped with Hilton Evolution Bedding. Each guest room at the Hilton Garden Inn Beaufort South Carolina hotel is equipped with a refrigerator, microwave, coffee maker, iron and ironing board. In addition we are pleased to offer our guests on-site complimentary parking.
*****Everything. Right where you need it.*****
Location
Hours
Reviews
4.0
1,016 reviews
5 stars
504
4 stars
243
3 stars
129
2 stars
51
1 star
89
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with room cleanliness, including dirty bathrooms, unvacuumed floors, and unpleasant odors.
Customer Service
Customer service experiences varied widely, with some guests praising friendly staff while others reported rudeness and unprofessional behavior from front desk employees.
Breakfast Quality
Many guests found the breakfast overpriced and lacking in variety, with some expressing disappointment over the limited selection and quality.
Room Maintenance
Several reviews mentioned maintenance issues such as malfunctioning appliances, leaks, and inadequate housekeeping services.
Hidden Fees
Guests frequently reported unexpected charges for parking and breakfast, leading to frustration over transparency in pricing.
- DTDebra Tanis4 days ago1.0Worst hotel I have ever been in. The front desk lady, very rude and inconsiderate. For the price you pay you get nothing! No room service, no free breakfast, and definitely no satisfaction from the front desk. Everything I asked was a very rude no as if I was ignorant. Never never will I stay here again! And I doubt anything will be rectified, especially since I’ve read past reviews and I still see nothing but very Rude staff at check-in.I went to the bar to get dinner and no cook showed up!! I have medical issues and had to uber to find food. This place is costing me money!!! Can you say discount??? But I doubt it
- MHMistie Hale4 days ago5.0Clean room with big towels and nice comfy beds
- IFIsabella FranklinNov 13, 20251.0I am honestly shocked that this was a Hilton hotel, because my experience was nothing like what you would expect from them. First off, there was no water, no ice, and even though it clearly said free breakfast online, there was none. The heater smelled like it was about to burn the place down if I kept it on for more than a second. Then the pool was closed, even though it said online that it was open. That was one of the main reasons we booked this location, so that was another huge disappointment. We also got forced to switch rooms because the people under us complained about “noise,” even though we weren’t doing anything. When we got moved, the new room was even worse, the bathroom door didn’t close, and they put us in a conjoined room without telling us, which made me extremely uncomfortable since I had my little girl with me and we’re all women. The front desk guy tried to be helpful, but I did not like the way he was talking to my daughter. It came off weird and inappropriate. And on top of everything else… the room had roaches. At that point I was just disgusted. How is this a Hilton? To make things worse, I was also charged a different price than what I was quoted over the phone. Overall, I’m disappointed, uncomfortable, and honestly upset that I wasted my money here. I expected way better. I came here to visit my soon-to-graduate Marine. This was supposed to be a joyful trip, but it turned into a terrible experience.
- BSB smithOct 16, 20252.0I came into town for a military graduation a couple weeks ago. What I thought was going to be a great trip seeing my son graduate turned out to be absolutely horrible because of this hotel. Came to check in at 4pm on Thursday and wasn’t able to check in because my room wasn’t ready. When I finally got in a room, it wasn't cleaned properly. I was aggressively overcharged by the front desk lady Marlo. When I came to her about the charges that occurred on my bill. She said “it’s not my problem, take it up w management”. Even though she was rude I did that and was completely ignored. The GM Nick Heyward said there was nothing he could do for me to combat their mistakes. It felt like it was more of my fault for booking w them. Way different than any Hilton hotel I have ever stayed at. Will never visit again! I would suggest you do the same. Oh not too mention the multiple number of leaks. Doesn’t seem like the building or business is being taken care of.
- RPRobert PackOct 13, 20251.0This hotel is horrible. The only thing saving them is that this is a Hilton property. Rooms are dirty and smelly and the front desk person I think her name is Marlo sucks!!! Very rude and hogs the free bottle waters like she bought them herself. The complimentary coffee that is being served to all guest were in containers that were not cleaned out properly. Come to find out the kitchen lady over the coffee was not cleaning out the coffee pots daily!!!! Thing is the general manager Nick Heyward knows this but does not want to do anything about it. I don’t know how many times I came down during my stay and was standing at the front desk waiting because he was in office or not being attentive to the front desk. Very unprofessional. To have a paying customer wait because of his laziness. The hotel is going to make money because it is a Hilton property and this is Beaufort. But when it comes to comparison to other cities and Hilton properties it does not at all compare.
Frequently Asked Questions About Hilton Garden Inn Beaufort
What time is check-in and check-out at Hilton Garden Inn Beaufort?
Check-in is at 4:00 PM and check-out is at 11:00 AM.
Does Hilton Garden Inn Beaufort provide free Wi-Fi for guests?
Yes, complimentary high-speed Wi-Fi is available throughout the property, including public areas and an internet terminal.
Are pets allowed at Hilton Garden Inn Beaufort?
Yes, both cats and dogs are welcome at the hotel.
Is there parking available for guests at Hilton Garden Inn Beaufort?
Yes, the hotel offers on-site complimentary parking with accessible self-parking.
What dining options are available at the hotel?
The hotel features the Great American Grill restaurant serving breakfast and dinner, a bar/lounge, and a Pavilion Pantry with refrigerated and microwavable items for in-room preparation.
Does Hilton Garden Inn Beaufort have facilities for business meetings or conferences?
Yes, the hotel has two meeting rooms and a business center available for guests.
Are accessibility features available at Hilton Garden Inn Beaufort?
Yes, the hotel offers accessible parking, elevators, and is mobility accessible to accommodate guests with disabilities.
What amenities does Hilton Garden Inn Beaufort offer for fitness and relaxation?
The hotel provides a free fitness center and an outdoor pool, but does not have a sauna, spa, or hot tub.
Can guests find restaurants near Hilton Garden Inn Beaufort?
Yes, nearby restaurants include Olive Garden, Nautilus Seafood and Grill, Red Lobster, Moe's Southwest Grill, Red Rooster Cafe, Jimmy John's, and Chick’N Boba, providing a variety of dining options close to the hotel.
What nearby points of interest can guests visit around Hilton Garden Inn Beaufort?
Guests can explore The Pearl Apartment Studios, a local landmark and historical building, and shop at Beaufort Town Center, a shopping and concert venue, both located near the hotel.
How can guests access legal or professional services near Hilton Garden Inn Beaufort?
Several legal and professional services are nearby, such as Bauer & Metro, P.C. for family law, multiple law firms including Christopher J Geier and Michael G. Hostilo Attorneys At Law, as well as financial services like CWA and Verity Investment Partners.