Homewood Suites by Hilton Providence-Warwick

Reviews

• ER

  Esteban Robles

  Dec 29, 2025
  5.0
  My family and I rented a room here for the weekend and what a great stay it was. We enjoyed the pool and jacuzzi very much! The hotel itself is well kept and the staff did an amazing job at assisting us. I’d also like to give a special shout out to Mariah who works the front desk, she’s very attentive, helpful, and was there for whatever we needed! I’ll definitely be returning and hope she is there when we do! Great hotel and job well done Homewood staff.
• AF

  Arthur Flokos

  Nov 26, 2025
  5.0
  Very clean, great location, safe parking. Helpful staff, great hot breakfast. My wife and I will stay again when in the area.
• KD

  Kristian D.

  Nov 26, 2025
  5.0
  Mariah at the front desk couldn't have been nicer. Hotel was quiet clean and well maintained
• CH

  Chris Hood

  Oct 18, 2025
  1.0
  I have stayed at many hiltons with family and myself and always was impressed by the cleanliness and rooms themselves. However this Hilton was not to Hilton standard. I stayed one night 10/17 Mariah at the front desk is super nice and helpful, the hotel is in a good area, however the room was gross. Upon arrival I found bandaid rapers on the floor in the bathroom, urine spots on the baseboard, hair all over the floor. The Stove was full of crumbs and stains throughout the room that took me 5 seconds to wipe clean. I went to the front desk and they sent someone to “Clean”. He didn’t even show up with a vacuum, he came with a bag of rags and spray, now he would take out a rag, wipe the floor some odds and ends and put that dirty rag in the bag of clean rags as he pulls out another “clean rag”from the same bag, What is that????… It gets worse, I took the blanket they provide out of the closet and opened it up and eyelash extensions were on it the other blankets in the bag had what looks like makeup stains… I was very disappointed all to have my $10 parking fee waved.
• NM

  Norman Mayes

  Oct 1, 2025
  1.0
  Disappointing Stay – Not Up to Hilton Standards We recently stayed at the Homewood Suites in Warwick, RI for a family trip to attend my niece’s wedding. As a long-time Hilton customer with many positive past experiences, I was expecting the usual high standard. Unfortunately, this stay was extremely disappointing. Our flight was delayed, and we didn’t arrive until nearly 1:00 AM. I had called ahead to confirm our reservation would be honored, and was told it wouldn’t be a problem. However, the room we were given (Room 100) was in unacceptable condition: it had a strong smell of cigarette smoke and something else unpleasant, a broken bedroom door that wouldn’t close, and a loose electrical outlet. When we asked to switch rooms the next morning, we were told nothing was available and were only offered to have the room sprayed—which did nothing to help. It wasn’t until the second morning, after complaining again, that we were moved to Room 101. While this room was much better, one of the toilets was clogged upon arrival. Most frustrating was the lack of any acknowledgment or apology from staff. Even after housekeeping confirmed the original room should not have been rented, no one expressed any concern or offered any form of compensation or sincere customer service. This was by far the worst Hilton stay I’ve ever experienced, and it has caused us to seriously reconsider staying with the brand in the future.

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