Business Details
About
Hotel
Come for the view, stay for the experience.
Located in the heart of the city, Hilton Quebec offers 569 modern rooms, each offering postcard-worthy views of the Old Quebec, the St. Lawrence River, the Parliament, or the Laurentian Mountains. Its direct indoor access to the Quebec City Convention Center places you at the heart of the action, just steps away from Parliament Hill and the vibrant Old Quebec. A UNESCO world heritage treasure, Quebec City is a must-see destination. The hotel is only a 20 minute-drive from the airport or five minutes from the train or bus stations. With 22 meeting rooms (23,000 sq. ft.) bathed in natural light, Hilton Quebec is the perfect venue for any event, whether big or small. Having the largest ballroom in the city and two uniquely designed thematic rooms, ideal for smaller meetings, creative workshops, or brainstorming sessions, we can accommodate any gatherings from 10 to 1,200 people. Participants appreciate our locally inspired guest rooms and public spaces, designed to let you experience the city to its fullest. For added comfort, the panoramic Executive Lounge on the 23rd floor offers numerous perks. Highlights include the heated rooftop pool (even in winter!) and enjoying a culinary experience featuring local flavors crafted by our renowned Executive Chef Marie-Chantal Lepage.
You'll never see, taste, or experience Quebec City quite like this.
Location
Hours
Reviews
4.3
5,139 reviews
5 stars
2,887
4 stars
1,432
3 stars
393
2 stars
174
1 star
253
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location, close to downtown Quebec and major attractions.
Views
Guests frequently highlight the spectacular views from the rooms, especially those overlooking the Parliament.
Cleanliness
Most reviews commend the cleanliness of the rooms and hotel facilities, although some guests reported issues with housekeeping.
Service Quality
Service quality is mixed; while some staff received high praise for their helpfulness, others were criticized for being rude or unprofessional.
Amenities
The hotel offers good amenities, including a restaurant and pool, but some guests noted that certain facilities were lacking or in need of improvement.
- ANA N6 days ago1.0Booked my room through a 3-party provider and I knew that I would not receive Hilton Honors rewards for the booking, but I was told on site that any charges to the room (room upgrades and food/drink charges) will be eligible for rewards. After spending hundred at teh property, I did not see any points after I checked out and after being on hold with Hilton's Customer Service for an hour, I was told I was "misinformed". Ridiculous.
- YVYann VNov 13, 20255.0Landmark in quebec city ideally Located steps away from old down and connected to the convention centre. First time staying since the renovations and it looks great. Very clean, comfortable beds and service on point. Merci
- MJMélanie JNov 9, 20254.02ieme expérience au Hilton, la vue est tout simplement magnifique soit sur le fleuve ou sur le parlement, impressionnant ! Chambre avec décor moderne et espace optimisé! La déception a été la piscine qui était trop froide donc pas agréable et lit peu confo
- RGRyan GoldsmanOct 28, 20251.0An absolutely horrible experience. After paying more than $2,000 for a three night stay, no one was able to deliver a wine glass or a corkscrew to my room. Apparently this hotel does not have room service. I took time out of my stay to explain the situation to Alizée Verati who was in charge of the front desk. The only "solution" she had for me was to proceed with the exact problem I had already explained to her. Although she was very polite, she didn't actually listen to what I explained or offer an actual solution. The condition of the room was horrible, with cracks in the sink and a dingy bathtub. The towels were rough and seemed quite old. To boot, when I ordered a martini, the olives were soft. Until now, I had a certain level of confidence in the Hilton name. Well, no more.
- DSDonna SOct 15, 20255.0William Went Above and Beyond! I can’t say enough good things about William at the front desk. During our stay for the RONA Momentum event, we ran into a last-minute issue — we needed some important documents printed right away. Without hesitation, William stepped in and completely saved the day. He found a way to get everything printed quickly and professionally, and did it all with such calmness and kindness that it instantly eased our stress. On top of that, he was just genuinely fantastic throughout our stay — welcoming, attentive, and clearly dedicated to making sure guests have a great experience. It’s rare to find someone who goes above and beyond like that, especially under pressure. You can tell he wanted to help us just from the kindness of his heart. It's so refreshing to see that sort of warmth nowadays. William is an absolute asset to the hotel, and I truly hope management recognizes how exceptional he is. People like him are the reason guests come back. He really deserves a promotion!
Frequently Asked Questions About Hilton Quebec
What accessibility features does Hilton Quebec offer?
Hilton Quebec provides accessible parking and an accessible elevator for guests with mobility needs.
Is parking available at Hilton Quebec?
Yes, Hilton Quebec offers both self-parking and valet parking options for guests.
What dining options are available at Hilton Quebec?
Hilton Quebec has 3 restaurants on-site, including Allegro Restaurant and Le23, and offers breakfast as well as room service.
Does Hilton Quebec offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas and there are public internet terminals on the property.
Are pets allowed at Hilton Quebec?
No, Hilton Quebec does not allow pets, including cats and dogs, on the premises.
What fitness and recreational facilities does the hotel provide?
Hilton Quebec offers a free fitness center, a heated outdoor pool (open even in winter), a game room, and a lifeguard is present.
Are there eco-friendly practices at Hilton Quebec?
Yes, the hotel has eco-certifications including ISO14001 and Green Key, and uses compostable food containers, recycling programs, and a food waste reduction program.
What nearby restaurants are there around Hilton Quebec?
Nearby restaurants include CABU, Allegro Bar, Allegro Restaurant, Le 23 Club Executif, and le23 restaurant, ideal for a variety of dining experiences before or after your stay.
What are some nearby fitness and wellness centers?
Centre De Conditionnement Physique 2000 and Nautilus Plus gyms are nearby, offering great options for fitness enthusiasts visiting Hilton Quebec.
How can guests travel to and from Hilton Quebec?
Hilton Quebec is just a 20-minute drive from the airport and five minutes from the train and bus stations, with local shuttle services available for convenience.