Hilton Lac-Leamy

4.5
6890 reviews

About

HotelHilton
Picture yourself in Gatineau-Ottawa where a lake, a beach, dinner with a show, a night at the Casino, a day at the spa, a walk through a lobby filled with Dale Chihuly's blown-glass art work and lounging alongside a clear blue pool awaits you... Don't wake up - it's OK to be day-dreaming... The Hilton Lac-Leamy hotel has it all! Hilton Lac-Leamy Hotel features 349 luxurious hotel guestrooms, including 37 suites and 35 Executive rooms, 46,965 sq. ft.

Location

Hilton Lac-Leamy
3, Boulevard Du Casino, Gatineau-Ottawa, QC
J8Y 6X4, Canada

Hours

Reviews

4.5
6,890 reviews
5 stars
4,546
4 stars
1,667
3 stars
373
2 stars
114
1 star
190

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service, with some staff praised for friendliness while others were criticized for rudeness and lack of professionalism.

Amenities

Guests appreciated the hotel's amenities, including pools, spa, and restaurant, but noted some areas needed updates.

Room Comfort

Rooms were generally described as clean and comfortable, though some guests mentioned dated decor and issues with room assignments.

Dining Experience

The restaurant received positive feedback for food quality, but some guests felt the breakfast options were limited and not well-managed.

Location

The hotel’s location by the lake and proximity to the casino were highlighted as major positives.
  • LN
    Lyn Ngu
    6 days ago
    5.0
    I always come here at least every other month! And during my most recent stay on January 5th I received the best incredible service I’ve ever had by a young woman named Daphnee!! Thank you for going above and beyond in making my husband & I feel special on the night after our city hall wedding. Appreciate your hospitality so much!!!! Always love the service and amenities here but daphnee in particular today was extra special to us!! So amazing, thank you for being so amazing:) We Always look forward to coming back and even more so now after this stay!!! ❤️❤️❤️ also you’re all doing a great job!!!❤️
  • CC
    Carissa Cousineau
    Jan 5, 2026
    4.0
    We booked the executive floor and brought our small dog. The hotel is pet friendly. Most of the time there was no one at the counter to check in guests staying on the executive floors or to chat with if you had questions. I did find this to be a bit annoying. The food in the executive lounge was nice and the staff attentive. The Sunday brunch (extra fee) was very nice and worth the splurge, in my opinion.
  • MK
    M K
    Jan 5, 2026
    3.0
    The front desk staff are not very friendly. The breakfast buffet is unreasonably overpriced with mediocore service. The rooms show serious sign of aging with broken coffee machines, poorly working fridges and other poor amenities. The pool change rooms were dirty and very little supervision by pool as a large group was loud and taking over pool and staff did nothing about it. Parking is a mess with no direct underground access to hotel so you will need to walk outside and use stairs to get to your car. This place is not very handicapped accessible.
  • JL
    Jacques Lafontaine
    Jan 1, 2026
    5.0
    J'ai récemment séjourné au Hilton Lac-Leamy et le niveau de service était tout simplement exceptionnel. Du début à la fin, l'équipe a tout mis en œuvre pour m'offrir une expérience fluide et des plus confortables. Je tiens à remercier tout particulièrement Sofian Larocque. Le professionnalisme, l'attention et la volonté sincère d'aider de Sofian ont fait une immense différence lors de mon séjour. Il est rare de rencontrer quelqu'un d'aussi dévoué à la satisfaction des clients, et ses efforts ont été grandement appréciés. Que ce soit pour les affaires ou pour le plaisir, l'équipe — et Sofian en particulier — saura vous faire sentir comme chez vous. Je recommande vivement cet hôtel à quiconque recherche un service de premier ordre dans la région de Gatineau/Ottawa.
  • JW
    Jenna Wilson
    Dec 22, 2025
    5.0
    L’hôtel offre un cadre accueillant pour les familles et dispose d’installations qui permettent de profiter pleinement d’un séjour confortable. Les chambres spacieuses sont parfaites pour accueillir deux adultes et deux enfants, offrant un espace agréable pour se détendre. Le service de restauration permet aux clients de savourer un délicieux petit-déjeuner, et l’hôtel propose différentes options pour répondre aux besoins de chacun. L’équipe est présente pour accompagner les visiteurs et s’assurer que leur séjour se déroule de manière fluide et agréable. Séjourner dans cet établissement permet de profiter pleinement de moments en famille, de découvrir les commodités offertes et de bénéficier d’une expérience hôtelière confortable et bien organisée.

Frequently Asked Questions About Hilton Lac-Leamy

What are the check-in and check-out times at Hilton Lac-Leamy?

Check-in time is at 16:00 and check-out time is at 11:00.

Does Hilton Lac-Leamy provide free Wi-Fi to its guests?

Yes, the hotel offers free Wi-Fi in public areas and has public internet terminals.