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About
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Welcome to the Holiday Inn Express & Suites York, PA Northeast, which is conveniently located minutes from Route 30 and I-83. "Stay Smart" when visiting the Harley Davidson, York College, Strand Capital Theatre and the York Expo Center.
Our hotel near Mahle, Dawn Foods, RR Donnelly and Caterpillar features spacious rooms with microwave, refrigerators, keurig, comfortable bedding and free WIFI access.
Keep up with your workout routine in the Fitness Center, or take a dip in the heated, indoor pool w/spa. Each morning, we invite you to partake in our free, hot breakfast bar with our signature cinnamon rolls, pancakes, 100% Arabica coffee, eggs, bacon and so much more!
Location
Holiday Inn Express & Suites York NE - Market Street by IHG
18 Cinema Drive, York, PA
17402, United States
Hours
Reviews
3.8
476 reviews
5 stars
228
4 stars
108
3 stars
45
2 stars
22
1 star
73
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the friendliness and helpfulness of the staff, there were numerous complaints about unprofessional behavior and lack of accountability from management.
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, mold, and pest infestations, which contributed to a negative overall experience.
Amenities Availability
Guests expressed frustration over unavailable amenities such as the pool, gym, and breakfast items, often citing a lack of communication regarding these issues during booking.
Maintenance Problems
Numerous reports indicated ongoing maintenance issues, including broken appliances, plumbing problems, and outdated facilities, leading to dissatisfaction among guests.
Breakfast Quality
The quality and availability of breakfast were frequently criticized, with many guests noting that food was often cold, poorly prepared, or not replenished in a timely manner.
- MMMR. MFM5 days ago2.0Where do I start? 1) NO COFFEE at breakfast! 2) All the liquid soaps ( no bar) seem to be watered down. 3) The shower had a broken filler and broken stopper. The sink has no stopper installed. 4) The clock has no power. The plug was hanging behind the night table. 5) Google maps stops at the traffic light. Drive through the dark another 500 feet. Did I mention there was NO COFFEE at the breakfast bar?
- RMRobyn MoweryNov 9, 20255.0The staff are super friendly! Everyone Front desk, cleaners, maintenance they all had a smile and a willingness to help. The beds are very comfortable and the rooms were clean. The breakfast was top notch. It had a large variety of choices and everything was very fresh. We love the location. It's close enough to Lancaster, Strausburg and Hershey without having to deal with the big crowds and for substantially less per night. We look forward to staying there again.
- SMSarah MayoNov 7, 20252.0The beds and pillows are poor quality. Breakfast is okay. Please upgrade your coffee to the Costa coffee machines other Holiday Inns have and I will increase my rating.
- COChris OudNov 6, 20253.0So unfortunately pool was under maintenance and gym was under construction. But Julia the night auditor was great to deal with and have great conversations with
- LBLisa BOct 18, 20251.0My husband asked if pool was open before booking room over phone and was assured it was. He arrived the next day with teen boys for a tournament nearby. They had long breaks between games so they were looking forward to relaxing at hotel. The pool, hot tub and gym were all closed for the weekend! Unprofessional to not tell people booking within 24 hours that none of listed amenities are available. Not a good value and not good service.
Frequently Asked Questions About Holiday Inn Express & Suites York NE - Market Street by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites York NE - Market Street?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is free breakfast provided at the hotel?
Yes, the hotel offers a free buffet breakfast each morning.
Are pets allowed at Holiday Inn Express & Suites York NE - Market Street?
Yes, both dogs and cats are welcome at the hotel.
Does the hotel provide parking facilities?
Free parking is available for all guests at the hotel.
Are there fitness amenities available on-site?
Yes, there is a free fitness center with elliptical machines and treadmills available for guests.
What are the COVID-19 sanitation and safety measures at the hotel?
The hotel uses commercial-grade disinfectants, enhanced cleaning in guest rooms and common areas, high-touch items are removed, housekeeping is available daily, sanitizer is provided, and contactless check-in/check-out is offered.
Does the hotel offer digital keys for guest rooms?
Yes, digital guest room keys are available to enhance convenience and safety.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel is mobility accessible and has accessible parking and an elevator.
What nearby attractions can guests visit around Holiday Inn Express & Suites York NE?
Guests can easily visit the Harley Davidson dealership, York College, Strand Capital Theatre, and York Expo Center, all located close to the hotel.
Which nearby dining options are available for guests at Holiday Inn Express & Suites York NE?
Boardwalks, known for breakfast, brunch, pizza, and seafood, and Marcello's Pizza, an Italian restaurant, are convenient nearby dining options.