Business Details
About
Hotel
Be near it all when you stay at Hilton Garden Inn Newtown Square Radnor. Nestled amid the 260-acre Ellis Preserve, our hotel is a quick walk to shops, restaurants and services and just a mile from two major business parks. Discover the natural beauty of Pennsylvania while you’re here – Ridley Creek State Park and Longwood Gardens are minutes away – or explore Historic Philadelphia or Valley Forge National Historical Park.
Our rooms and amenities in Newtown Square, PA make you feel at home. Enjoy tasty American favorites in our casual restaurant and lounge, and grab snacks and drinks anytime from our Pavilion Pantry®. Our complimentary fitness center offers changing rooms and the latest equipment for inspired workouts, and Ellis Preserve offers a relaxing setting of beautiful green space for walks or jogs. Host meeting and events for up to 48 guests in our state-of-the-art function spaces.
Location
Hilton Garden Inn Newtown Square Radnor
3743 West Chester Pike, Newtown Square, PA
19073, United States
Hours
Reviews
4.1
658 reviews
5 stars
383
4 stars
126
3 stars
56
2 stars
41
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for their friendliness, while others were reported as rude or unhelpful.
Cleanliness
Rooms were generally clean, but several guests reported issues with dirty bathrooms and unclean common areas.
Maintenance Issues
Frequent complaints about broken elevators, poor water temperature control, and noisy air conditioning units.
Location
The hotel is well-located near restaurants and shops, making it convenient for guests.
Room Comfort
Rooms were described as spacious and comfortable, but some guests noted issues with noise from neighboring rooms.
- LTLynae Thiel6 days ago3.0The hotel has a very cramped parking lot and parking garage, the lobby and food area was not as clean as I would have expected. The same food pieces stayed under the tables for my entire stay. The Lobby bathrooms (that we used during conference breaks) were out of toilet paper, dirty and most of the door latches were broken. The staff was friendly. My room didn't have cold water for the first have of the stay and the blinds had some tears so cracks of light came in, but not awful. There were no bags in the garbage which felt gross to me, but maybe that's normal? I don't travel that much. One big plus was you couldn't use the elevator without a room key. The other thing that is worth noting is there were dogs barking about half a dozen times during my stay. Not a huge deal, but startling and a little disruptive Summary- wasn't the worst place ever, but definitely could improve in some areas!
- JWJackson WilliamsOct 26, 20255.0Stayed at this hotel for a weekend while attending a friend’s wedding. This hotel surpassed my expectations. The service was great, the rooms were very clean and comfortable and location was extremely convenient.
- LGLatachia GriggsOct 15, 20255.0The staff was super friendly and helpful. Even checked to ensure I was enjoying my stay. The room was clean. One Elevator was not working but they had someone working on it before I left. Location is a win. Easy access to food places and walkable. I felt safe. No complaints except I needed fresh towels and housekeeping didn’t replace them. It wasn’t a major issue. Would recommend this hotel.
- PKPatricia KellyOct 13, 20254.0Great location. Rooms are spacious and clean. The lobby is comfortable and the fitness is huge (compared to other hotels) The only reason I didn’t give them a 5 was because there was no food service available in the evening.
- NDNicole DaneluttiOct 11, 20251.0If I could leave 0 stars I would. The customer service here is horrendous. Don’t book your stays here, there are better hotels in the same area for sure. I was there as a part of a wedding party, my brother got married that day. We booked our room weeks in advance. When we arrived at the hotel at 10 PM, we were informed that there were no rooms available due to burst pipes. We asked for a refund, but the representative Would not give us one, and would not give us a working number for the third-party website through which we booked the reservation. It makes no sense that a company as big as Hilton would not have a phone number for a service that books hotel rooms for them. The representative also use profanity when dealing with us, Which they should not be doing no matter what the situation is. We are still trying to get our money back even though we got no hotel room and terrible customer service. Nobody ever reimburses you for all of the time wasted in tracking down your money, or for the last time with your family that you should be spending together on a joyous occasion. Now my memories of my brother‘s wedding will always be scarred with this horrible experience.Do yourself a favor and book someplace else
Frequently Asked Questions About Hilton Garden Inn Newtown Square Radnor
What are the check-in and check-out times at Hilton Garden Inn Newtown Square Radnor?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is parking available for guests at the hotel?
Yes, free self-parking is available for guests.
Are pets allowed at Hilton Garden Inn Newtown Square Radnor?
Yes, both cats and dogs are welcome at the hotel.
Does Hilton Garden Inn Newtown Square Radnor offer free Wi-Fi?
Yes, complimentary Wi-Fi is available in public areas, including a public internet terminal.
Are accessibility features available at this hotel?
Yes, the hotel offers accessible parking, an elevator, and is mobility accessible.
What dining options are available at Hilton Garden Inn Newtown Square Radnor?
The hotel has one restaurant serving American favorites, a bar, room service, a convenience store, and a Pavilion Pantry® for snacks and drinks.
Is there a fitness center available for guests?
Yes, a complimentary fitness center with modern equipment and changing rooms is available.
What nearby parks can guests visit when staying at the hotel?
Guests can enjoy Hilltop Park, which offers park and playground amenities, perfect for relaxing walks or family outings.
Are there restaurants near Hilton Garden Inn Newtown Square Radnor for guests to try?
Yes, nearby dining options include CAVA (Mediterranean/Greek), Chipotle Mexican Grill, LaScala's Fire Newtown Square, FirePoint Grill, Crumbl - Ellis Preserve (desserts), Darby Creek Café (supermarket and gastropub), MOD Pizza, and Kikka Sushi.
What local stores and services are close to the hotel?
Nearby stores and services include AT&T Store and AT&T Newtown Square for mobile needs, Warby Parker for eyewear, Franklin Mint Federal Credit Union, FedEx Office Print & Ship Center, Pet Valu, and more, providing convenient options for guests' various needs.