Business Details
About
Hotel
Enjoying a fantastic location near Spooky Nook sports club and Route 283, the new Hampton Inn & Suites Mount Joy / Lancaster West hotel is only 20 minutes from the state capital, Harrisburg, PA. Mount Joy’s name is derived from the sailing ship that carried the original settlers over the Atlantic: a replica of which is mounted along Main Street in the heart of the town today. Although our hotel has a Manheim address, the town of Manheim is about 5 miles away, with the Mount Joy town line situated just across the street from the hotel. Enjoy easy access to attractions like Pennsylvania Dutch Country, Hershey’s Chocolate World and The Sight & Sound Millennium Theatre.
Relax in a bright and spacious guest room, equipped with a refrigerator, microwave and coffeemaker. Work comfortably at the ergonomic desk, and check emails with free WiFi. Lie back on the clean and fresh Hampton bed® and watch a movie on the flat-screen TV.
Join us each morning for Hampton's free hot breakfast buffet, or grab a free Hampton’s On the Run Breakfast Bag™, Monday-Friday. Buy snacks, drinks and souvenirs in the 24-hour convenience shop. Make updates to your presentation in the 24-hour business center, and plan an event for up to 45 people in our 600 sq. ft. meeting room. Make the most of your leisure time at this Manheim, PA hotel. Energize in our state-of-the-art fitness center, or swim in the heated indoor pool.
Location
Hampton Inn & Suites Mount Joy/Lancaster West
2301 Strickler Road, Manheim, PA
17545, United States
Hours
Reviews
4.5
678 reviews
5 stars
445
4 stars
157
3 stars
37
2 stars
20
1 star
19
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests praised the cleanliness of the hotel, several reviews highlighted issues with dirty rooms, including unclean sheets and unpleasant odors.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, particularly Jessica and Angel, who were noted for their exceptional customer service.
Room Quality
Guests reported mixed experiences with room quality, with some rooms being clean and comfortable, while others had issues like worn furniture, musty smells, and uncomfortable beds.
Breakfast Experience
Breakfast was frequently mentioned, with many guests finding it satisfactory, though some criticized the quality and variety of food offered.
Amenities
The hotel features good amenities such as a gym and pool, but some guests noted maintenance issues, particularly with fitness equipment and pool cleanliness.
- MUmark uhlandNov 15, 20255.0Great breakfast, nice rooms and super friendly staff. The pool is clean and the facility is well kept. Conveniently off the main highway.
- AFAnn FeldblumSep 27, 20253.0I stayed here one night for a wedding and overall wasn’t pleased. The one bright spot was the receptionist she had about 4 people come and check in at the same time and was able to get everyone checked in with no issues pretty quickly. The room was the problem. There was dust over all the surfaces and you could tell it wasn’t cleaned well. There was an overall musty smell and the floors were a little damp.
- SKStevie KnightSep 13, 20255.0⭐️⭐️⭐️⭐️⭐️ Another Fantastic Experience – Year 3! This is my third year working with Jessica Mackey, the Director of Sales at Hampton Inn & Suites Mount Joy/Lancaster, and once again, she knocked it out of the park! Every year, our group comes back because Jessica makes the entire process so easy and stress-free. She’s incredibly organized, quick to respond, and truly cares about making sure our stay is a wonderful. The hotel itself is clean, comfortable, and welcoming — but it’s the level of service that really sets it apart. Jessica goes above and beyond every time, and it shows in the way our group always feels taken care of from check-in to check-out. We’re already looking forward to coming back next year. Thank you, Jessica and team, for another wonderful stay!
- MCMytyl Cross-HutchinsonSep 8, 20251.0Arrived to a less than acceptable room. The furniture is worn and stained, the carpet is pulling up from the floor. I can’t make out the smell. Im here on a corporate stay, so I didn’t have much choice in hotel- but will absolutely not let our booking team book this hotel again- too many other choices in the area.
- RSRick ShiltSep 2, 20254.0The mattress in our room 432 was worn out and caused us to lose sleep! It dipped down in the middle. We told the front desk when we left and she said she would have housekeeping check it.
Frequently Asked Questions About Hampton Inn & Suites Mount Joy/Lancaster West
What amenities related to accessibility does Hampton Inn & Suites Mount Joy/Lancaster West offer?
The hotel provides accessible parking and an accessible elevator for guests with mobility needs.
Is breakfast included at Hampton Inn & Suites Mount Joy/Lancaster West?
Yes, the hotel offers a free buffet breakfast to guests.
Are pets allowed at Hampton Inn & Suites Mount Joy/Lancaster West?
Yes, both cats and dogs are welcome at this pet-friendly hotel.
What fitness facilities are available at Hampton Inn & Suites Mount Joy/Lancaster West?
Guests can use the free fitness center featuring equipment such as an elliptical machine and treadmill.
Does Hampton Inn & Suites Mount Joy/Lancaster West have an indoor pool and hot tub?
Yes, the hotel features one heated indoor pool and a hot tub for guest relaxation.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is parking available at Hampton Inn & Suites Mount Joy/Lancaster West?
Yes, free self-parking is available for guests at the hotel.
Are there any nearby ATMs that guests can use?
Yes, guests can conveniently access the WSFS ATM, LibertyX Bitcoin ATM, and PNC ATM located near the hotel.
What dining options are close to Hampton Inn & Suites Mount Joy/Lancaster West?
There are several nearby restaurants including Domino's, Frisco's Chicken, Good Burrito Co., Mick's All American Pub, Presto Fast Italian, Fuddruckers, Tropical Smoothie Cafe, McDonald's, Starbucks, and Taco Bell for a variety of cuisines.
Are there any entertainment or leisure venues near the hotel?
Guests can enjoy nearby attractions such as the Laserdome for laser tag and arcade games, Wroz 101 The Rose cinema, and the Scream in the Dark - Haunted Scarehouse amusement park.