Hampton Inn & Suites Mount Joy/Lancaster West

4.5
681 reviews

About

HotelHampton Inn
Enjoying a fantastic location near Spooky Nook sports club and Route 283, the new Hampton Inn & Suites Mount Joy / Lancaster West hotel is only 20 minutes from the state capital, Harrisburg, PA. Mount Joy’s name is derived from the sailing ship that carried the original settlers over the Atlantic: a replica of which is mounted along Main Street in the heart of the town today. Although our hotel has a Manheim address, the town of Manheim is about 5 miles away, with the Mount Joy town line situated just across the street from the hotel. Enjoy easy access to attractions like Pennsylvania Dutch Country, Hershey’s Chocolate World and The Sight & Sound Millennium Theatre. Relax in a bright and spacious guest room, equipped with a refrigerator, microwave and coffeemaker. Work comfortably at the ergonomic desk, and check emails with free WiFi. Lie back on the clean and fresh Hampton bed® and watch a movie on the flat-screen TV. Join us each morning for Hampton's free hot breakfast buffet, or grab a free Hampton’s On the Run Breakfast Bag™, Monday-Friday. Buy snacks, drinks and souvenirs in the 24-hour convenience shop. Make updates to your presentation in the 24-hour business center, and plan an event for up to 45 people in our 600 sq. ft. meeting room. Make the most of your leisure time at this Manheim, PA hotel. Energize in our state-of-the-art fitness center, or swim in the heated indoor pool.

Location

Hampton Inn & Suites Mount Joy/Lancaster West
2301 Strickler Road, Manheim, PA
17545, United States

Hours

Reviews

4.5
681 reviews
5 stars
447
4 stars
157
3 stars
38
2 stars
20
1 star
19

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests praised the cleanliness of the hotel and rooms, several reviews highlighted issues with dirty furniture, unclean bedding, and unpleasant odors.

Staff Service

The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of individuals who provided exceptional service.

Breakfast Quality

The breakfast offerings were frequently mentioned, with mixed reviews; some guests enjoyed the variety while others found it lacking in quality.

Room Condition

Several guests reported issues with room conditions, including worn furniture, uncomfortable beds, and maintenance problems.

Location

The hotel is conveniently located near restaurants and shopping, which was appreciated by many guests.
  • TC
    Tim Campbell
    Dec 13, 2025
    4.0
    A nice, modern hotel with a pool, decent gym, and a pretty good breakfast. Wish the TV screen was larger.
  • EM
    Eilena Mercier-Ehmann
    Dec 8, 2025
    3.0
    We stayed here overnight for a tournament at Spooky Nook. Our room was on the smaller side, but clean for the most part. The biggest issues we had was with the peeling paint in the shower as well as the dirty chair do the desk. Everything else was fine. The breakfast was OK, but we have had better at other Hampton Inn locations.
  • PT
    Phil Timpson
    Nov 26, 2025
    5.0
    Great stay. Couch and carpets could use a little cleaning and the contractors that did the plumbing in the shower must've lowballed the quote because the fixtures in the shower are just floating inside the wall, which is concerning. Room was great, bed was comfy and THEY HAVE BISCUITS AND GRAVY FOR BREAKFAST!!!!!!!! I used to stay at holiday inn express solely for B&G, but I think they stopped serving them in the last couple of years. I was thrilled to see them at breakfast and if I'm being honest, they were by far better than HIE. Hell, I can't wait to come back just for them :)
  • MU
    mark uhland
    Nov 15, 2025
    5.0
    Great breakfast, nice rooms and super friendly staff. The pool is clean and the facility is well kept. Conveniently off the main highway.
  • AF
    Ann Feldblum
    Sep 27, 2025
    3.0
    I stayed here one night for a wedding and overall wasn’t pleased. The one bright spot was the receptionist she had about 4 people come and check in at the same time and was able to get everyone checked in with no issues pretty quickly. The room was the problem. There was dust over all the surfaces and you could tell it wasn’t cleaned well. There was an overall musty smell and the floors were a little damp.

Frequently Asked Questions About Hampton Inn & Suites Mount Joy/Lancaster West

What amenities related to accessibility does Hampton Inn & Suites Mount Joy/Lancaster West offer?

The hotel provides accessible parking and an accessible elevator for guests with mobility needs.

Is breakfast included at Hampton Inn & Suites Mount Joy/Lancaster West?

Yes, the hotel offers a free buffet breakfast to guests.