Business Details
About
HotelTru by Hilton
Treat yourself when you stay at Tru by Hilton Hershey Chocolate Avenue. We’re located in the heart of Hershey, close to Hersheypark, Giant Center and Hershey’s Chocolate World. When you’re ready to escape the action, unpack with ease in a smaller, more efficient room, with heaps of storage space and free WiFi.
Stay healthy or savor sweet treats with our build your own breakfast, free every day. Enjoy hot scrambled eggs and chicken sausages, yogurt, granola, fruit and oatmeal, or indulge in waffle boats, with over 30 dreamy toppings to choose from.
Work, lounge and play in our reimagined lobby, complete with games and cozy semi-private alcoves. Stay in shape in the fitness room with our interactive workout app, or swim in our pool. Our lobby offers free LavAzza coffee, tea, hot chocolate and flavored syrups, available 24/7.
Affordable travel now comes with unexpected things – like certainty.
Location
Tru by Hilton Hershey Chocolate Avenue
204 Hillcrest Road, Hershey, PA
17033, United States
Hours
Reviews
4.3
765 reviews
5 stars
464
4 stars
177
3 stars
52
2 stars
38
1 star
34
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many reviews highlighted the friendly and accommodating nature of the staff, with specific mentions of individuals who went above and beyond to assist guests.
Cleanliness
Overall, guests praised the cleanliness of the hotel and rooms, although there were some isolated complaints about housekeeping oversights.
Room Size
Several customers noted that the rooms were small and cramped, which affected their overall comfort during their stay.
Breakfast Quality
The complimentary breakfast received mixed reviews, with some guests enjoying it while others found it lacking in quality and variety.
Noise Issues
Multiple guests reported noise disturbances from other guests, particularly children, which impacted their experience.
- JZJamie ZouJan 4, 20263.0There has been constant noise in the room, making it impossible to fall asleep.The wall seems to be shaking all the time .
- ARAngel RinehartJan 4, 20265.0I really enjoyed my stay 😇
- KJkim jordanDec 30, 20255.0Perfect place to stay especially when visiting Hershey World and the Park. Friendly and clean and affordable!
- DODedrie OlenickDec 23, 20254.0We just stayed for the night, but was pleasantly surprised by the hotel! Location is AWESOME! 5 mins from all the attractions. We were traveling with our dog, so this location was perfect for us because it is next to a cute neighborhood, so perfect for walking the dog around. The service was so delightful, Haylee at the front desk was so kind and accommodating. The only reason for 4 stars is the room is tight. They pack a lot in a king suite. We got the dog’s crate to fit, but dang it was crammed. Of course this nothing on the hotel, but the walls were thin and people were loud with their kids well throughout the night. It’s near an attraction, so no blame there. Loved our stay enough, that when we come back to visit, we will be staying here again. :)
- BDBeth DavisDec 21, 20255.0This was the best hotel I have stayed at for a while. The staff is super nice and wonderful with good recommendations. Rooms clean and nice. Would 100%recommend here to stay. I will be back again in June .. David thank you for all your recommendations and for checking on us .
Frequently Asked Questions About Tru by Hilton Hershey Chocolate Avenue
What time is check-in and check-out at Tru by Hilton Hershey Chocolate Avenue?
Check-in time is at 15:00 and check-out time is at 11:00.
Is breakfast included with a stay at the hotel?
Yes, breakfast is available for free every day with a build your own buffet including a variety of options.
Does the hotel provide free WiFi for guests?
Yes, free WiFi is available in public areas and there is a public internet terminal.
Are pets allowed at Tru by Hilton Hershey Chocolate Avenue?
Yes, pets are welcome at the hotel, including both cats and dogs.
Does the hotel have an indoor pool and fitness center?
Yes, the hotel features one indoor pool and a fitness center available for free.
Is parking available and is there an additional cost?
Parking is available on-site and self-parking is provided for free.
What payment options are accepted at the hotel?
The hotel accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
How can I book a room at Tru by Hilton Hershey Chocolate Avenue?
You can book a room through the Hilton app or on their official website.
What nearby attractions can guests visit after staying at the hotel?
Guests can visit Hersheypark, Giant Center, and Hershey’s Chocolate World, all located close to the hotel.
Are there dining options near the hotel for guests?
Yes, nearby dining options include Hershey Italian Lodge for Italian and American cuisine, Primanti Bros. sports bar and sandwich shop, and Penn Hotel Sports and Raw Bar.
What nearby services can assist guests with shipping and delivery needs?
Guests can use nearby services such as UPS Alliance Shipping Partner, UPS Access Point location, and Amazon Locker - Redenta for courier and delivery services.