Hampton Inn & Suites Hershey

3.9
933 reviews

About

HotelHampton Inn
Perhaps you've come to our Hampton Inn & Suites® hotel in Hershey because of the nearby Hersheypark, Hershey's Chocolate World or the Hershey Museum. It could be that you're here for the golf, botanical garden, professional sports or museums. Or maybe you're just here for the chocolate. Either way, we invite you to stay with us at the Hampton Inn & Suites hotel in Hershey. Once you've arrived at our hotel, you'll find a lot of great amenities waiting for you in your room. Need to get some work done while you're with us? Take advantage of our spacious work desks and complimentary WiFi. Or simply listen to your favorite kind of music by pressing one of the preset buttons on your room's alarm clock. When you're ready for some rest, hunker down for the night in our comfiest amenity yet, our clean and fresh Hampton Bed™.

Location

Hampton Inn & Suites Hershey
749 E. Chocolate Avenue, Hershey, PA
17033, United States

Hours

Reviews

3.9
933 reviews
5 stars
406
4 stars
268
3 stars
100
2 stars
68
1 star
91

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Brandon received multiple commendations for his exceptional customer service, while other staff members were noted for being friendly and accommodating.

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and unclean bathrooms.

Room Conditions

Many guests reported that the rooms were outdated, uncomfortable, and in need of maintenance, with issues such as hard beds and malfunctioning amenities.

Breakfast Quality

The breakfast was generally well-received, with a good variety of options, although some guests noted inconsistencies in quality.

Noise Complaints

Several reviews mentioned disturbances from noise, particularly from other guests, which negatively impacted the overall experience.
  • LD
    Louissaint Dorvilier
    Jan 2, 2026
    5.0
    The place was clean. Great value for the price. We only stayed for 1 night,but it was great.
  • SW
    Stephanie W
    Dec 31, 2025
    3.0
    We stayed here on Saturday night and were disappointed in the quality of the room at the price we paid. The bed was overly firm and uncomfortable. The air unit maintained the temperature we wanted, but it squeaked every time it ran. By the time we realized this, it was too late in the evening to try switching to a different room. I think we'll try a different hotel next time. The staff were friendly but the hotel itself needs some updates.
  • TM
    Timothy Mahr
    Dec 27, 2025
    5.0
    The heated pool was perfect during the ice storm! Breakfast was great and they allow pets!
  • GW
    George W
    Oct 26, 2025
    3.0
    Decent place stay and convenient. Breakfast was fine too which is free and have all basic hot food you want. However service from front desk can not be complimented - they do not respond much
  • CG
    Cheryl Goza
    Oct 24, 2025
    1.0
    I never knew There would be a bad Hampton. The one in Hershey is so outdated, the beds are hard. The showers need updated when we walked into the room it had an Odor. Now I wish I would’ve never booked for three days because now we’re stuck here. I would suggest not staying at this location!!!!!!

Frequently Asked Questions About Hampton Inn & Suites Hershey

What time can I check in and check out at Hampton Inn & Suites Hershey?

Check-in is at 4:00 PM and check-out is at 11:00 AM.

Is breakfast included with my stay at Hampton Inn & Suites Hershey?

Yes, a complimentary buffet breakfast is available for all guests.