Located in Fort Washington,PA, the Best Western Fort Washington Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Numerous reviews highlighted severe cleanliness problems, including dirty rooms, unclean bathrooms, and reports of bed bugs.
Staff Performance
While some guests praised the friendliness and helpfulness of staff members like Tracy and Virginia, others reported poor service and unprofessional behavior from front desk staff.
Room Conditions
Many customers noted that rooms were outdated, poorly maintained, and not as advertised, with issues like broken amenities and unpleasant odors.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it satisfactory while others felt it lacked variety and quality.
Location Concerns
Several guests expressed discomfort with the hotel's location, citing it as sketchy and under construction, which detracted from their overall experience.
EM
Emma Mercier
Oct 25, 2025
1.0
BED BUGS and pee stains on the bed.
SC
Shawn Cherian
Oct 17, 2025
2.0
Booked a room with specific amenities, but given a different room on arrival. When asked about the room, front desk said this was not available and nothing could be done. This was despite having advertised it and that the booking described the room. There was no effort put into trying to make this situation right by front desk or corporate. Would not have booked if I had known this, and will not book again.
IN
ijeoma nwachuku
Oct 16, 2025
1.0
Bathroom tub is absolutely FILTHY. I am shocked.
JH
Jackie Howard
Oct 14, 2025
4.0
Our club soccer team recently stayed at the Best Western in Fort Washington, and the staff made our experience outstanding! From check-in to check-out, everyone was friendly, helpful, and went above and beyond to make us feel welcome.
Tracy and Virginia at the front desk were absolutely amazing. They helped us organize a meeting room for our Saturday night pizza party and even suggested a great local restaurant that delivered delicious food. Their kindness and attention to detail made everything so easy for our team.
Akhil, the housekeeping supervisor, was also incredible. He checked in with us throughout the weekend, made sure our rooms had everything we needed, and was always available with a smile.
The newly updated rooms were clean and comfortable, but it was truly the warm, attentive staff that made our stay exceptional. Huge thanks to Tracy, Virginia, and Akhil for making our weekend extra special — we’ll definitely be back!
RS
Renee P. Stokes
Oct 14, 2025
2.0
The location seemed sketchy upon entry. The outside is under construction and a bunch of mattresses were in the parking lot. The elevator took forever so we took the steps to find a pizza crust in the stairwell that remained there our entire trip. The toilet water didn’t flush properly and had to jiggle the knob for it to stop running. The room served its purpose for a brief overnight stay.