Hilton Garden Inn Exton/West Chester

4.4
997 reviews

About

HotelHilton
With a premier location off the Pennsylvania Turnpike (I-76) and directly across from the Eagleview Corporate Center, the inviting Hilton Garden Inn Exton/West Chester hotel is an ideal base for business and leisure guests in the beautiful Brandywine Valley area. Major companies, including West Pharmaceuticals, Shire Pharmaceuticals, Bentley Systems and DSM, are all easily reached from our modern Exton, PA hotel. Enjoy proximity to sports venues including United Sports Training Center in Downingtown and Iceline in West Chester. The hotel is a great location to host out of town wedding guests with ample space for guests to congregate in our lobby, bar and outdoor patio areas. Feel at home in a spacious guest room or suite equipped with a microwave, mini-refrigerator and MP3 alarm clock/radio. Watch movies on the HDTV and check emails at the desk area with complimentary WiFi. Take advantage of the complimentary 24-hour business center. We offer 2,700 sq. ft. of meeting space including a flexible ballroom and two boardrooms. Whether your Exton, PA event is a conference, training seminar or wedding reception, our dedicated team will be happy to help ensure your event is a success. Maintain your exercise regime with the latest equipment in the complimentary fitness center or swim in the indoor pool. Buy chilled meals, snacks and travel essentials in the 24-hour Pavilion Pantry. Relax with a cocktail in the stylish bar or unwind on the patio by the inviting outdoor fire pit. Contemporary American favorites are served for breakfast and dinner in the welcoming Garden Grille and Bar. Room service is also available. Hilton Garden Inn Exton/West Chester also recently received its Leadership in Energy and Environmental Design (LEED) Silver certification, one of a handful of area hotels to achieve such an accomplishment. The LEED Green Building Rating System assesses the way buildings are designed, constructed and operated.

Location

Hilton Garden Inn Exton/West Chester
720 Eagleview Boulevard East, Exton, PA
19341, United States

Hours

Reviews

4.4
997 reviews
5 stars
624
4 stars
266
3 stars
52
2 stars
18
1 star
37

What are people saying?

AI-generated from recent customer reviews

Event Coordination

Katrina, the Sales and Catering Manager, received high praise for her exceptional support and organization during various events, including weddings and parties.

Staff Performance

Most guests highlighted the friendliness and helpfulness of the staff, with specific mentions of individuals like Blake and Jordan for their excellent service.

Cleanliness and Comfort

The hotel was frequently noted for its clean and spacious rooms, contributing to a comfortable stay for guests.

Mixed Experiences

While many reviews were positive, there were some complaints about rude staff interactions and issues with room bookings.
  • JT
    Jeanine Thomas
    Jan 4, 2026
    1.0
    I stayed at this hotel for 3 nights. I booked based on the amenities offered. I am not a cheapskate. We tipped the cook every morning after breakfast. We tipped the server. Both got a 20 every morning. We left a 20 for housekeeping even tho we left the room almost as clean as it was upon arrival. On check out I noted to the clerk that this is a nice, clean hotel. As i was calmly and politely explaining what was not satisfactory I was rudely interrupted by the maintenance man who also cursed at me and had a raused voice. Part of me wanted to roar back at him but I did not. I remained as calm as I could with my eyes swelling. He angrily asked what he could do to make it better in his raised voice. I didn't know what to ask for. He barked at me again 2 more times demanding an answer from me. I said i would like a discount on my stay. He said that not happening and that i can have some points. Why ask me what would make it better if i dont have any choice but points. There is signage on the wall for the use of the spa. When I let staff know the hot tub was not hot the staff refers to as a "whirlpool" and that is why it is not hot. Bunch of nonsense there. The 4th advisement on the sign for using the spa warns about hot. I am thankful my 9 year old and his friend were already outside and did not witness the disrepect the maintanve man was handing me. My guess is he is tired of all the complaints. I did not get in the water it was too cold. My son and friend enjoyed the pool and cold tub. Many people went to the front desk to complain about the temperature. I know this because I spent hours watching the boys in the water. I will never use the points because I will never stay at one of their hotels again.
  • RB
    Robert Baranowski
    Dec 26, 2025
    5.0
    Nice & clean
  • SK
    sailaja k
    Dec 19, 2025
    5.0
    I love the way how my daughter’s sweet 16 party evening turned out to be a huge success at the gorgeous grandeur Hilton Garden inn exton/west chester.Right from planning to execution, in every step Ms Katrina Spalding,the catering manager helped us immensely with her proficient expertise and kind gesture. Special thanks to all the staff who helped with setting the tables,food organising and cleaning afterwards..Extremely satisfied with the party hall elegant look and the overall service!Kudos to the chef and team!
  • SD
    Sandra Dorsey
    Nov 17, 2025
    5.0
    We celebrated my daughter’s Sweet 16 on a Sunday afternoon. The Sales Manager, Katrina and the F&B Manager were extremely supportive during the planning and execution of the party. We used the uplighting service to illuminate the room in purple to support the theme Purple Nights. We had 80 guests in the ballroom and we had an amazing evening. The food was delicious and very well prepared. The party guests were very satisfied with the meal. Jordan did a wonderful job attending to our guests and maintaining the schedule for the evening. His attention to detail helped with making the evening a memorable success.
  • MH
    Morgan Hughes
    Oct 31, 2025
    5.0
    We used the Hilton Garden Inn to host our guests for our wedding this past weekend (10/25/25). Katrina Spalding did an amazing job answering all my questions!! The staff was also so accommodating to our crazy family!! Renee (the bartender) kept us all hydrated!! I will definitely be recommending the Hilton garden inn!!

Frequently Asked Questions About Hilton Garden Inn Exton/West Chester

What are the check-in and check-out times at Hilton Garden Inn Exton/West Chester?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is parking available at the hotel, and is there a fee?

Yes, free self-parking is available for guests.