Hampton Inn & Suites Philadelphia/Bensalem

4.4
1106 reviews
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Business Details

3660 Street Road, Bensalem, PA
19020, United States
(267) 332-2200
https://www.hilton.com/en/hotels/phlsthx-hampton-suites-philadelphia-bensalem/

About

Hotel
Set in the heart of Bucks County, PA. Hampton Inn & Suites Philadelphia/Bensalem is just off the Pennsylvania Turnpike (I-276), I-95, and Route 1, offering easy access to Philadelphia, New Jersey and New York City. Ideal for both business and leisure travelers, this welcoming Bensalem, PA, hotel is near Fortune 500 companies, golf courses, wineries, shopping opportunities and popular attractions, including Sesame Place, Parx Casino and the Franklin Mills Outlet Mall. Plan an event at this Bensalem, PA, hotel with a 2806 sq. ft. ballroom, that can be divided into three separate rooms. Creative catering, modern A/V technology and our dedicated staff will ensure the success of your meeting, conference or wedding. Take advantage of professional services in the 24-hour business center. Feel at home in a comfortable guest room or suite, equipped with a microwave, a refrigerator, a 55-inch LCD HDTV and either a walk-in shower or bathtub. Work comfortably at the desk and check emails with free WiFi. Join us each morning for Hampton's free hot breakfast buffet, or pick up a free Hamptons On the Run Breakfast Bag, Monday-Friday. The 24-hour Suite Shop stocks a variety of snacks, salads, sandwiches and toiletries. Work out with contemporary exercise equipment in the free fitness center. Refresh in the large indoor swimming pool, or simply unwind on the outdoor sun deck. Friendly service, clean rooms, comfortable surroundings, every time. If you're not satisfied, we don't expect you to pay. That's our commitment and your guarantee. That's 100% Hampton.

Location

Hampton Inn & Suites Philadelphia/Bensalem
3660 Street Road, Bensalem, PA
19020, United States

Hours

Reviews

4.4
1,106 reviews
5 stars
726
4 stars
240
3 stars
77
2 stars
26
1 star
37

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the hotel for its clean and odor-free rooms, with several mentioning the overall cleanliness of the facility.

Staff Friendliness

The staff received numerous compliments for being friendly, helpful, and accommodating, particularly highlighting individuals like Tammy and Kendra.

Breakfast Quality

Feedback on breakfast was mixed; while some enjoyed the variety and quality, others found it lacking in options and temperature.

Noise Issues

Several guests reported issues with noise from adjacent rooms and common areas, indicating that sound insulation could be improved.

Customer Service

Customer service experiences varied, with some guests reporting excellent service while others encountered rude or unhelpful staff.
  • JB
    Jonathan Baker
    Nov 9, 2025
    5.0
    The room (and the whole hotel) was very clean and well kept. The bed and linens were comfortable and the rooms have all the amenities you would need. I'll definitely stay here again the next time I am in the area.
  • CE
    Chris E
    Oct 13, 2025
    4.0
    Really appreciated the clean odor free room. Worth going out of your way for this if you just need a clean place to rest with friendly staff.
  • NP
    Noe Privacy
    Oct 12, 2025
    3.0
    The room interior was good. The front desk personnel was good as well. The placement of the room was horrible. The room that I stayed in was not a maintenance room and the breakfast room. I can hear every single motion of the meal prep and the breakdown. I can normally ignore outside noises but this was not one of those weekends. I booked for 2 nights. I am a member. I have points. Maybe none of those factors have anything to do with room placement but it was not pleasant. This is not a negative against the brand but that particular room should be sealed shut and no one else book that room. I didn't complain because I am well aware of the option to write a review. Nice hotel. Nice staff. Adequate breakfast. Adequate parking. Thin walls. Thin ceiling or lack of noise reduction. The noise is normally never a issue because it is expected but this stay was different being in that particular room.
  • JO
    jodi onoffrey
    Sep 12, 2025
    1.0
    No Hot Water in several rooms according to front desk after we called and texted our concern. Was then further advised Maintenance would not be onsite until after 10:00 AM, which was after the time we planned to check out. Hotel was also sold out, so we could not shower in a different room. NO HOT WATER IS NOT AN OPTION. I left a message with the Manager and did not hear back from her. Generally a fan of Hampton Inns, however this experience was not good.
  • G1
    GlitterFactory 1
    Aug 27, 2025
    5.0
    Great stay. Room didn't smell funky. Room was cool. Check in desk was quick, polite, and professional. Gym is decent size here. Filtered water in the gym as well. Breakfast in the mornings is nice. The ready to eat cubed up fruit was great.
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Frequently Asked Questions About Hampton Inn & Suites Philadelphia/Bensalem

What types of parking are available at Hampton Inn & Suites Philadelphia/Bensalem?

The hotel offers free self-parking and accessible parking for guests.

Are pets allowed at Hampton Inn & Suites Philadelphia/Bensalem?

Yes, both cats and dogs are welcome at the hotel.