Business Details
About
HotelHampton Inn
At the banks of the mighty Columbia River, Astoria is a historically rich, culturally diverse city that shines lustrously for breathtaking views and for being America's oldest settlement west of the Rockies.
Location
Hours
Reviews
4.2
1,045 reviews
5 stars
604
4 stars
244
3 stars
86
2 stars
40
1 star
71
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Multiple reviews highlighted rude and unhelpful staff, particularly mentioning a breakfast attendant named Roy.
Room Quality
Guests reported issues with cleanliness, outdated decor, and uncomfortable beds, with some rooms described as needing significant maintenance.
Breakfast Experience
The breakfast offerings received mixed reviews, with some guests finding it lacking in quality and variety, while others enjoyed it.
Location and Views
The hotel’s location and views were frequently praised, particularly its proximity to local attractions and the scenic river.
Customer Service Issues
Numerous complaints about poor customer service, including unresponsive management and unresolved issues during stays.
- KWKate Wilde3 days ago3.0Staff were great, decent walking distance to some shops, bed was very firm and pretty uncomfortable. Advertised as having a view of the ocean, but the cheap rooms just have a view of the parking lot
- KEKimberly Evans3 days ago1.0This hotel is listed as 4 star which is diabolical. The owner is so cheap the basic cable package does not come with a program guide, so you have to just scroll aimlessly not really knowing what's on. The heat was completely turned off in my room for an extended time & was absolutely freezing ! Took hours for the room to even be comfortable. The front desk never answers the phone. I had a problem at 1am and she was in the back asleep. Her friend ( older guy) was watching TV with all the lights off & told me he was there for her to feel safer? So odd. Guess she sleeps all night then goes about her day. Everywhere inside hotel is cold. Carpet needs replacing in halls and rooms. Location is great, hotel is nice on outside. Has a really nice view and nice walking trail. Poor management. Lacking in customer service. Came back to edit post due to ants all over the bathroom & coffee bar. Looking through reviews the ant infestation has been an ongoing issue for over a year. Hotel has so much potential to be really nice and accommodating with new management.
- SMSteffen MuchmoreJan 2, 20265.0This hotel was great. After a horrible experience attempting to check in at another hotel in town, the man at the front desk was so easy to work with, so friendly, and so accommodating. The pool area was clean. The rooms were clean and the beds were comfortable.
- SSshervgordjiNov 24, 20253.0Emailed twice to complain but still no response hence why I'm writing this. (EXTREAMLY RUDE STAFF MEMBER NAMED ROY) I recently stayed here with my friend under the name Ferguson (David). We checked out on the 1st of November. Stayed for two nights. Room 318 I think. When having breakfast over the two days one of your employees was extremely rude; Roy who works from the kitchen area. Small man with glasses. When I asked him the second morning if he could ask the chef if the ham in the egg omelette was gluten free he replied "I told you yesterday dude, nothing in the kitchen is gluten free", I replied back "the eggs are gluten free, the yogurt is gluten free & the peanut butter is gluten free, your given misinformation to customers" in which he turned his back to me and made the gesture with his hands meaning stop talking in which I replied that's very rude. I've worked with the public over many years and never once experienced this kind of behaviour, I can only imagine it's his first time dealing with the public. I was in absolute disbelief with his behaviour! Thanks Mr Gordji.
- BMBelinda McCormackNov 20, 20251.0Very, very hard uncomfortable beds. The beds have no give at all, basically the floor lifted up. I thought Hampton inn was known for comfortable quality beds. Nope! Ugg. Do not recommend if you hate sleeping on cement.
Frequently Asked Questions About Hampton Inn & Suites Astoria
What are the check-in and check-out times at Hampton Inn & Suites Astoria?
Check-in is at 3:00 PM and check-out is at 11:00 AM at Hampton Inn & Suites Astoria.
Is breakfast included at Hampton Inn & Suites Astoria?
Yes, a buffet breakfast is available for free at Hampton Inn & Suites Astoria.
Does the hotel offer free Wi-Fi to guests?
Yes, Hampton Inn & Suites Astoria provides free Wi-Fi in public areas and has a public internet terminal.
Are pets allowed at Hampton Inn & Suites Astoria?
Yes, pets including cats and dogs are welcome at the hotel.
What parking options are available at the hotel?
Self-parking and accessible parking are available for free at Hampton Inn & Suites Astoria.
Does Hampton Inn & Suites Astoria have facilities for guests with mobility needs?
Yes, the hotel is mobility accessible and features accessible parking and elevators.
Are there fitness facilities available at Hampton Inn & Suites Astoria?
Yes, a fitness center equipped with an elliptical machine and treadmill is available for free to guests.
What nearby parks and outdoor areas can guests visit?
Guests can visit Pier 38 Rv Park, which is close to the hotel and offers outdoor recreational opportunities.
Where can guests find wellness services near Hampton Inn & Suites Astoria?
The Zen Living Arts Wellness Center and Bloom Integrative Wellness are nearby and provide health and holistic services.
What local dining options are available near the hotel?
Guests can enjoy dining at Geno's Pizza and Burgers, Ole Bob's Seafood Market, and Rogue Pier 39 Public House, all located close to the hotel.